RESOLVED: IE7 does not connect

NaomiWiflath · 03-06-2007, 07:21 PM

It seems similar to IE6 won't connect -Firefox connect
in the fact that IE7 cant connect, but Firefox works perfectly fine. It started a few days ago; If i try to open IE from my desktop or start menu, it will open, try to act normally but say "Page cannot be displayed". IE is my default browser, and when i click on a link from a messenger, furcadia and etc, IE will open and work completely fine.

**nickster_uk** · 03-06-2007, 10:22 PM

Hi..

is there a chance you firewall is blocking your home page?

What happens when you try:

- Start -> Run -> type:
iexplore.exe www.techsupportforum.com
- OK

?

NaomiWiflath · 03-06-2007, 10:58 PM

Does the same thing. "Internet Explorer cannot display the webpage"

**nickster_uk** · 03-07-2007, 02:13 AM

Ok...few questions and suggestion for you:

What firewall are you using? Have you tried temporarily disabling the firewall to see if that solves the problem?

What type of internet connection do you have and how to you connect to the internet? (cable/dial-up/adsl - cable box/56k modem/adsl modem or router etc) . If you have a router, please try rebooting it through its software interface.

When you're connected, please try the following:

- Click Start -> Run -> type:
cmd
- Click OK
- At the flashing cursor type:
ipconfig /all
- Please post the results

Another thing to try is:

- Click Start -> Run -> type:
cmd
- Click OK
- At the flashing cursor type:
ping www.techsupportforum.com
- Hit enter
- Please post the results of this too.

Also, when attempting to load a page, does refreshing a few times result in the page loading correctly?

Other things to try:

- Right click the IE desktop applet and select 'Start without add-ons' - this will show if a third party add-on is causing the problems.

- Reset your IE settings in Control Panel -> Internet Options -> Advanced -> Reset (please bear in mind that this will reset saved passwords, trusted zones sites etc so use this one as a last resort).

Hope that helps..please keep us posted

NaomiWiflath · 03-07-2007, 11:14 AM

It was my firewall. For some reason it started to block IE without my say. Thanks for the help. :)

**nickster_uk** · 03-07-2007, 12:01 PM

You're welcome....glad to be of help.

Have you fixed the firewall settings now or is it disabled?

ndebra · 03-08-2007, 04:36 AM

Hi there nickster

Just thought I would let you know that this post also helped me! Thank you very much.

**nickster_uk** · 03-08-2007, 05:07 PM

You're welcome ndebra

NaomiWiflath · 03-08-2007, 07:12 PM

Yes, I made sure COMODO knew the .exe was ok.

03-06-2007, 07:21 PM	#1 (permalink)
NaomiWiflath Registered User Join Date: Jun 2006 Posts: 62 OS: XP Home Edition	RESOLVED: IE7 does not connect It seems similar to IE6 won't connect -Firefox connect in the fact that IE7 cant connect, but Firefox works perfectly fine. It started a few days ago; If i try to open IE from my desktop or start menu, it will open, try to act normally but say "Page cannot be displayed". IE is my default browser, and when i click on a link from a messenger, furcadia and etc, IE will open and work completely fine.

03-06-2007, 10:22 PM	#2 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	Hi.. is there a chance you firewall is blocking your home page? What happens when you try: - Start -> Run -> type: iexplore.exe www.techsupportforum.com - OK ? __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

03-07-2007, 02:13 AM	#4 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	Ok...few questions and suggestion for you: What firewall are you using? Have you tried temporarily disabling the firewall to see if that solves the problem? What type of internet connection do you have and how to you connect to the internet? (cable/dial-up/adsl - cable box/56k modem/adsl modem or router etc) . If you have a router, please try rebooting it through its software interface. When you're connected, please try the following: - Click Start -> Run -> type: cmd - Click OK - At the flashing cursor type: ipconfig /all - Please post the results Another thing to try is: - Click Start -> Run -> type: cmd - Click OK - At the flashing cursor type: ping www.techsupportforum.com - Hit enter - Please post the results of this too. Also, when attempting to load a page, does refreshing a few times result in the page loading correctly? Other things to try: - Right click the IE desktop applet and select 'Start without add-ons' - this will show if a third party add-on is causing the problems. - Reset your IE settings in Control Panel -> Internet Options -> Advanced -> Reset (please bear in mind that this will reset saved passwords, trusted zones sites etc so use this one as a last resort). Hope that helps..please keep us posted __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

03-07-2007, 12:01 PM	#6 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	You're welcome....glad to be of help. Have you fixed the firewall settings now or is it disabled? __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

03-08-2007, 04:36 AM	#7 (permalink)
ndebra Registered User Join Date: Feb 2007 Location: Europe, Denmark Posts: 67 OS: XPpro SP2	Hi there nickster Just thought I would let you know that this post also helped me! Thank you very much. __________________ ___________________________________________________ The greatest pleasure in life is doing what people say you cannot do.

03-06-2007, 10:58 PM	#3 (permalink)
NaomiWiflath Registered User Join Date: Jun 2006 Posts: 62 OS: XP Home Edition	Does the same thing. "Internet Explorer cannot display the webpage"

03-07-2007, 11:14 AM	#5 (permalink)
NaomiWiflath Registered User Join Date: Jun 2006 Posts: 62 OS: XP Home Edition	It was my firewall. For some reason it started to block IE without my say. Thanks for the help. :)

03-08-2007, 05:07 PM	#8 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	You're welcome ndebra __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

03-08-2007, 07:12 PM	#9 (permalink)
NaomiWiflath Registered User Join Date: Jun 2006 Posts: 62 OS: XP Home Edition	Yes, I made sure COMODO knew the .exe was ok.