IE7 - Loses Internet Connection

RR_Express · 02-28-2007, 09:24 PM

I installed IE7 as part of a MS upgrade package a month or so ago. Soon after, I had problems connecting to the Internet. I would not lose connection during a session, but if I came back after a few hours and tried to log onto the Web, it would not connect. I would have to re-start my computer before I would be able to connect. If I tried again a few hours later, the same problem would appear.

I uninstalled IE7 and re-installed IE6. After going back to the older version, I had no connection issues.

A few days ago, I installed the MS upgrade to correct the Daylight Savings Time issue, and, of course, IE7 was re-installed.

Same problem - unable to connect to the Internet after a prolonged period of inactivity. I have discovered another correction method besides re-starting the computer - I can log off and switch users, and I'm then able to connect to the Internet.

I'd like to be able to use IE7, but this connection issue is really a pain.

My set-up:
Windows XP Home Edition
Firewall - Zone Alarm
Internet Connection - cable modem

Any help would be greatly appreciated.

Geekgirl · 03-03-2007, 11:16 AM

Hello and Welcome to TSF

Check your firewall settings and security program settings for anything that might lock down the IE after prolonged period of inactivity.

02-28-2007, 09:24 PM	#1 (permalink)
RR_Express Registered User Join Date: Feb 2007 Posts: 1 OS: XP Home	IE7 - Loses Internet Connection I installed IE7 as part of a MS upgrade package a month or so ago. Soon after, I had problems connecting to the Internet. I would not lose connection during a session, but if I came back after a few hours and tried to log onto the Web, it would not connect. I would have to re-start my computer before I would be able to connect. If I tried again a few hours later, the same problem would appear. I uninstalled IE7 and re-installed IE6. After going back to the older version, I had no connection issues. A few days ago, I installed the MS upgrade to correct the Daylight Savings Time issue, and, of course, IE7 was re-installed. Same problem - unable to connect to the Internet after a prolonged period of inactivity. I have discovered another correction method besides re-starting the computer - I can log off and switch users, and I'm then able to connect to the Internet. I'd like to be able to use IE7, but this connection issue is really a pain. My set-up: Windows XP Home Edition Firewall - Zone Alarm Internet Connection - cable modem Any help would be greatly appreciated.

03-03-2007, 11:16 AM	#2 (permalink)
Geekgirl Assistant Manager, Microsoft Support Join Date: Jan 2005 Location: Six-burgh, Pennsylvania Posts: 14,171 OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional	Hello and Welcome to TSF Check your firewall settings and security program settings for anything that might lock down the IE after prolonged period of inactivity. __________________ Compare NOD32 to your current antivirus and anti-spyware solution, HERE How to back up and restore the registry in Windows XP and Windows Vista Or Windows 7 How to back up and restore the registry in Windows 98/ ME / NT 4.0 / 2000 I DO NOT ACCEPT EMAILS AND WILL NOT REPLY TO THEM !!!!! TSF DOES NOT SUPPORT ASSISTANCE THROUGH EMAIL OR PRIVATE MESSAGES, PLEASE KEEP ALL QUESTIONS IN THE OPEN FORUM *The Pittsburgh Steelers - 6 X Superbowl Champions !!!!!!!* *The Pittsburgh Penguins - 2009 Stanley Cup Champions !!!!!!!*