Norton Live Updates

PikeGirl · 08-23-2004, 07:53 PM

Unable to enter Registration Key. Does not even give me a window to enter. Is Norton 2004. Downloaded on internet. Wrote to Symantec....no answer. How can I tell if undates are current. Old date still appears.

greyknight17 · 08-24-2004, 02:12 PM

You posted this a couple of times already. If someone knows a solution to it, they will post it. No need to create a new thread.

Have you tried uninstalling and then reinstalling again to see if you can update it?

If that doesn't work, download HijackThis. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Post the whole log file here. Do not fix anything since most of them listed there are harmless (some are system required). This program will help us determine if there is any spyware/malware on your computer.

08-23-2004, 07:53 PM	#1 (permalink)
PikeGirl Registered User Join Date: Aug 2004 Posts: 4 OS: two computers 98 / XP	Norton Live Updates Unable to enter Registration Key. Does not even give me a window to enter. Is Norton 2004. Downloaded on internet. Wrote to Symantec....no answer. How can I tell if undates are current. Old date still appears.

08-24-2004, 02:12 PM	#2 (permalink)
greyknight17 Analyst, Security Team Join Date: Jul 2004 Location: New York Posts: 14,331 OS: Windows 98 & Windows XP Home/Pro My System	You posted this a couple of times already. If someone knows a solution to it, they will post it. No need to create a new thread. Have you tried uninstalling and then reinstalling again to see if you can update it? If that doesn't work, download HijackThis. Create a folder at C:\HJT and move HijackThis.exe there. Run a scan and save the log file. Post the whole log file here. Do not fix anything since most of them listed there are harmless (some are system required). This program will help us determine if there is any spyware/malware on your computer. __________________ Please do NOT PM me. Post whatever questions you may have in the forum and we will take a look at it when we get to it. If you have waited for more than 3 days, you may then and ONLY then PM me for assistance. I will take a look at it. Adaware :: CWShredder :: HijackThis :: Panda ActiveScan :: Spybot S&D Anti-Spyware Tutorial :: Spyware Prevention Tools