Outlook Express outbox-sent folder issues - HELP!

upobanij · 08-21-2004, 01:37 AM

First time post, so apologies if i dont write this out following some established protocol ; )...

For some reason over the last couple of days my pop3 email accounts set up in outlook express no longer move the messages from outbox to the sent folder after they have effectively sent. I get an error message from OE, but the details are blank. The messages are being sent, and because they do not leave the outbox they are being sent repeatedly. Obviously one solution is just to delete it myself, but i keep records of the email as this is a company account. This is annoying to the people im sending the emails, and annoying to me as I end up having to delete the emails and losing the record of it.

I have tried deleting the outbox.dbx file but it doesn't help. Sent messages from my hotmail account through OE work fine and move from the outbox to the sent folder without any problem. I have not changed any settings in my POP3 accounts that would explain why this suddenly started happening. I have also tried removing the POP3 accounts, re-starting OE, then re-entering the POP3 accounts, but makes no difference.

I then tried installing the accounts on Outlook, and same problem.

Any insights / suggestions / instructions?

I have thousands of emails in the program that I don't want to lose so do not want to un-install unless I have exhausted any other possible solutions.

CTSNKY · 08-21-2004, 05:24 AM

Have you done full virus scans?

Saving off your .dbx files to another folder and doing an un-install / re-install is not that time consuming.

08-21-2004, 01:37 AM	#1 (permalink)
upobanij Registered User Join Date: Aug 2004 Posts: 1 OS: winxp	Outlook Express outbox-sent folder issues - HELP! First time post, so apologies if i dont write this out following some established protocol ; )... For some reason over the last couple of days my pop3 email accounts set up in outlook express no longer move the messages from outbox to the sent folder after they have effectively sent. I get an error message from OE, but the details are blank. The messages are being sent, and because they do not leave the outbox they are being sent repeatedly. Obviously one solution is just to delete it myself, but i keep records of the email as this is a company account. This is annoying to the people im sending the emails, and annoying to me as I end up having to delete the emails and losing the record of it. I have tried deleting the outbox.dbx file but it doesn't help. Sent messages from my hotmail account through OE work fine and move from the outbox to the sent folder without any problem. I have not changed any settings in my POP3 accounts that would explain why this suddenly started happening. I have also tried removing the POP3 accounts, re-starting OE, then re-entering the POP3 accounts, but makes no difference. I then tried installing the accounts on Outlook, and same problem. Any insights / suggestions / instructions? I have thousands of emails in the program that I don't want to lose so do not want to un-install unless I have exhausted any other possible solutions.

08-21-2004, 05:24 AM	#2 (permalink)
CTSNKY Knower of all that is MS Join Date: Aug 2004 Posts: 10,755 OS: (multiple machines) 95, 98, 2K & XP Home & Pro	Have you done full virus scans? Saving off your .dbx files to another folder and doing an un-install / re-install is not that time consuming.