Frequent IE crashes as well

jll1678 · 09-02-2006, 05:18 PM

Hello--

I have a brand new Dell laptop that has frequent IE crashes. I have uninstalled, reinstalled, checked for viruses, etc... I cannot find the source of the problem and am hoping you all can help. Here are a few of the error logs. Please let me know if you have any suggestions, I am at my wits end--

Faulting application iexplore.exe, version 7.0.5450.4, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x0001eb33.

0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e372065 34352e30 342e3035 206e6920
0030: 6e72656b 32336c65 6c6c642e 312e3520
0040: 3036322e 31322e30 61203038 666f2074
0050: 74657366 30303020 33626531 0a0d33

Faulting application iexplore.exe, version 7.0.5450.4, faulting module unknown, version 0.0.0.0, fault address 0x60b47930.

0000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e372065 34352e30 342e3035 206e6920
0030: 6e6b6e75 206e776f 2e302e30 20302e30
0040: 6f207461 65736666 30362074 39373462
0050: 0a0d3033

Faulting application iexplore.exe, version 7.0.5450.4, faulting module kernel32.dll, version 5.1.2600.2945, fault address 0x00012a5b
000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e372065 34352e30 342e3035 206e6920
0030: 6e72656b 32336c65 6c6c642e 312e3520
0040: 3036322e 39322e30 61203534 666f2074
0050: 74657366 30303020 35613231 0a0d62

Faulting application iexplore.exe, version 7.0.5700.6, faulting module kernel32.dll, version 5.1.2600.2945, fault address 0x00012a5b.
000: 6c707041 74616369 206e6f69 6c696146
0010: 20657275 78656920 726f6c70 78652e65
0020: 2e372065 37352e30 362e3030 206e6920
0030: 6e72656b 32336c65 6c6c642e 312e3520
0040: 3036322e 39322e30 61203534 666f2074
0050: 74657366 30303020 35613231 0a0d62

Thanks in advance for your help--

**Bill_Castner** · 09-02-2006, 07:34 PM

[color blue]Internet Explorer 6 crashes after 8-8-06 Hotfixes:[/color]
http://support.microsoft.com/kb/918899/EN-US/

Workarounds:

. http://support.microsoft.com/kb/923762/
. Uninstall the Yahoo toolbar if installed

.

jll1678 · 09-02-2006, 08:17 PM

Thanks for the reply-- I just checked and I have the most current updates for IE. I am currently running IE7, but had the same problems (exact same error messages) with IE6, so I am wondering if it is a conflict with some other device, but I do not know how to identify it. I am not using any toolbar plug in, so I don't have that to uninstall. Do you have any other suggestions?

**Cellus** · 09-03-2006, 01:28 PM

Do you have any other BHOs (Browser Helper Objects) installed for your browser?

You can find out what BHOs are currently installed by using a program like HijackThis or "Include BHO list in report" for Spybot S&D's Report function (to name a few programs).

jll1678 · 09-05-2006, 05:07 PM

Hello--

I did have Google Desktop, but I uninstalled it when trying to resolve this issue. I do not have any other BHO's-- Any other thoughts? I'm getting really frustrated and appreciate your help--

09-02-2006, 05:18 PM	#1 (permalink)
jll1678 Registered User Join Date: Sep 2006 Posts: 14 OS: XP	Frequent IE crashes as well Hello-- I have a brand new Dell laptop that has frequent IE crashes. I have uninstalled, reinstalled, checked for viruses, etc... I cannot find the source of the problem and am hoping you all can help. Here are a few of the error logs. Please let me know if you have any suggestions, I am at my wits end-- Faulting application iexplore.exe, version 7.0.5450.4, faulting module kernel32.dll, version 5.1.2600.2180, fault address 0x0001eb33. 0000: 6c707041 74616369 206e6f69 6c696146 0010: 20657275 78656920 726f6c70 78652e65 0020: 2e372065 34352e30 342e3035 206e6920 0030: 6e72656b 32336c65 6c6c642e 312e3520 0040: 3036322e 31322e30 61203038 666f2074 0050: 74657366 30303020 33626531 0a0d33 Faulting application iexplore.exe, version 7.0.5450.4, faulting module unknown, version 0.0.0.0, fault address 0x60b47930. 0000: 6c707041 74616369 206e6f69 6c696146 0010: 20657275 78656920 726f6c70 78652e65 0020: 2e372065 34352e30 342e3035 206e6920 0030: 6e6b6e75 206e776f 2e302e30 20302e30 0040: 6f207461 65736666 30362074 39373462 0050: 0a0d3033 Faulting application iexplore.exe, version 7.0.5450.4, faulting module kernel32.dll, version 5.1.2600.2945, fault address 0x00012a5b 000: 6c707041 74616369 206e6f69 6c696146 0010: 20657275 78656920 726f6c70 78652e65 0020: 2e372065 34352e30 342e3035 206e6920 0030: 6e72656b 32336c65 6c6c642e 312e3520 0040: 3036322e 39322e30 61203534 666f2074 0050: 74657366 30303020 35613231 0a0d62 Faulting application iexplore.exe, version 7.0.5700.6, faulting module kernel32.dll, version 5.1.2600.2945, fault address 0x00012a5b. 000: 6c707041 74616369 206e6f69 6c696146 0010: 20657275 78656920 726f6c70 78652e65 0020: 2e372065 37352e30 362e3030 206e6920 0030: 6e72656b 32336c65 6c6c642e 312e3520 0040: 3036322e 39322e30 61203534 666f2074 0050: 74657366 30303020 35613231 0a0d62 Thanks in advance for your help-- Last edited by jll1678; 09-02-2006 at 05:21 PM.

09-02-2006, 07:34 PM	#2 (permalink)
Bill_Castner Users Helping Users Join Date: Aug 2006 Location: Bethesda, MD Posts: 1,029 OS: XP SP2 Vista Win2k	[color blue]Internet Explorer 6 crashes after 8-8-06 Hotfixes:[/color] http://support.microsoft.com/kb/918899/EN-US/ Workarounds: . http://support.microsoft.com/kb/923762/ . Uninstall the Yahoo toolbar if installed . __________________ MS-MVP Windows Networking VSOP AUMHA Forums MVM BroadbandReports / DSLR MVP Tek-Tips

09-02-2006, 08:17 PM	#3 (permalink)
jll1678 Registered User Join Date: Sep 2006 Posts: 14 OS: XP	Thanks for the reply-- I just checked and I have the most current updates for IE. I am currently running IE7, but had the same problems (exact same error messages) with IE6, so I am wondering if it is a conflict with some other device, but I do not know how to identify it. I am not using any toolbar plug in, so I don't have that to uninstall. Do you have any other suggestions?

09-03-2006, 01:28 PM	#4 (permalink)
Cellus Moderator Networking Team Join Date: Aug 2006 Location: Canada Posts: 2,664 OS: Windows Vista Business SP1, Windows XP Professional SP3 My System	Do you have any other BHOs (Browser Helper Objects) installed for your browser? You can find out what BHOs are currently installed by using a program like HijackThis or "Include BHO list in report" for Spybot S&D's Report function (to name a few programs).

09-05-2006, 05:07 PM	#5 (permalink)
jll1678 Registered User Join Date: Sep 2006 Posts: 14 OS: XP	Hello-- I did have Google Desktop, but I uninstalled it when trying to resolve this issue. I do not have any other BHO's-- Any other thoughts? I'm getting really frustrated and appreciate your help--