Internet Explorer, eBay,Hotmail Signin Problems

[removed12707a]

I am having problems with eBay and hotmail.
Whenever i click the signin button it says this page cannot be displayed. it says the same thing for hotmail and gmail aswell.
Is there anything i could do to solve this problem?

[Geekgirl]

Hi and Welcome to TSF

Internet Explorer Cannot Connect to Secure Web Sites


There are a number of possible causes, which in turn have a number of suggested fixes.

You can test your ability to connect to SSL sites using this SSL test site.

Check Firewall/Network Configuration

Make sure that the SSL port (port 443) is open on your network/firewall (if you have any). There are many different Firewall/Network products, so we can't give set-by-step instructions. Check the documentation or help file of the product you use.

Verify that Internet Explorer Is Using 128-Bit Encryption

To check:
In Internet Explorer, on the Help menu, click About Internet Explorer
The level of encryption on your computer appears next to the words Cipher Strength. Verify that the Cipher Strength value appears as 128-bit
If the Cipher Strength is anything less then 128-bit, download the Internet "Explorer High Encryption Pack" to your computer's hard disk, and then install it.

Delete Temporary Internet Files

There's also a possibility of some corrupted files in your Temporary Internet Files (TIF) storage. To clear these:

In Internet Explorer, on the Tools menu, click Internet Options, and select the General tab
Under Temporary Internet files, click Delete Files, and click OK when you are prompted to confirm the deletion
Configure Internet Explorer Security, Content, and Advanced Settings

Configure Security settings for the Trusted sites zone in Internet Explorer:

In Internet Explorer, on the Tools menu, click Internet Options, and select the Security tab
Select Trusted sites, and then click Default Level
Add the secure Web site you are trying to access to the Trusted sites zone. To do so, click Sites, type the address (URL) of the site in the Add this Web site to the zone box, click Add, click OK, and then click Apply

Clear the Secure Sockets Layer (SSL) slate and AutoComplete history:

In Internet Explorer, on the Tools menu, click Internet Options, and select the Content tab
Under Certificates, click Clear SSL State
Click OK when you receive the message that the SSL cache was successfully cleared
Under Personal information, click AutoComplete
Under Clear AutoComplete history, click Clear Forms. Click OK when you are prompted to confirm the operation.

Verify that Internet Explorer is configured to use SSL 2.0 and SSL 3.0:
In Internet Explorer, on the Tools menu, click Internet Options, and select the Advanced tab
In the Settings box, under the Security header, click to select the Use SSL 2.0 and Use SSL 3.0 check boxes (if they are not already selected), and then click OK

Verify that the Date and Time Settings on Your Computer Are Correct:

Because SSL certificates have an expiry date, if the date on your computer isn't correct, it may prevent you from connecting to secure sites. To verify that your computer is configured with the correct date and time settings:

Click Start > click Control Panel
Click Date, Time, Language, and Regional Options, and then click Date and Time
Select the Date & Time tab
Check to make sure that the date and time settings are configured to use the current date and time, and then click OK

Check the file integrity of the IE and Outlook:

Start>Run>scf /scannow (It might ask for the Windows CD to upload the corrupted files)

Re-registering the softpub.dll (dynamic link library) :

start—run—type “regsvr32 softpub.dll” (without quotes) and wait for the OK message; then try again.

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