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| Internet Explorer Forum Internet Explorer Support. |
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#1 (permalink) |
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Registered User
Join Date: Aug 2006
Posts: 4
OS: Windows XP SP2
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Windows Explorer has encountered a problem and needs to close
i've installed the new internet explorer version 7 beta 3,
after i restarted the pc, it's appear to me an error msg telling me that's ---- Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvernience. To see what data this error report contains, click here Error Signature ________________________________________________________________________ AppName: explorer.exe AppVer: 6.0.2900.2096 ModName: kernel32.dll ModVer: 5.1.2600.2096 Offset: 0001ddf1 Reporting Details ______________________________________________________________________ This error report includes: inforamation regarding the condition of Windows Explorer when the problem occurred; the opreating system version and computer hardware in use; your Digital Product ID, wich could be used to identify your license; and the internet Protocol (P) adress of your computer. We do not intentionally collect your files, name, address, email address or any other form of personally identifiable information, Howver, the error report could contain customer-specific information such as date from open files, While this informations could potentaially be used to determine your identity, if present, it will not be used. The data that we collect will only be used to fix the problem. if more information is available, we'll tell you when you report the problem. This error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes. ------------ after i clicked on the both butoms "Send Error Report" or the other options "Dont Sent" the desktop can not run, it's appear to me only the desktop background.. i can not access any program or any thing.. everytime i open the pc this error appear to me... So, can u help me to solve this problem.. thank u very much :) napster |
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#2 (permalink) |
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Assistant Manager, Microsoft Support
Join Date: Jan 2005
Location: Six-burgh, Pennsylvania
Posts: 14,186
OS: XP Home SP3/XP Pro SP3/Vista Ultimate SP2/Windows 7 Professional
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Hi and Welcome to TSF
IMO, I would uninstall IE 7 until the bugs are all worked out.
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