IE and Firefox: Popups are blocked when they shouldn't be ...

wiglaf · 05-25-2006, 01:24 PM

Hi all,
New here, sure hope someone has seen this before and can offer advice.

My problem is that IE (and Firefox) will block a popup even when I click on the link. I've turned OFF popup blocking in IE options. And I've added the website to the trusted sites list. I've tried disabling AdShield, I've tried holding down the CTRL key while hitting the link. I've tried telling the google toolbar to always allow popups from whichever site I'm on. I still get the same behavior. And I get this same behavior on my work PC, and on all 4 of my home PC's. Here's one specific example.

Using IE 6.0: Go to www.rockymountainnews.com. Click on any link to read an article. Then click on the "HOME" link at the top left hand side of the page. I get the message "blocked popup window -- use CTRL Refresh to see all popups".

Using Firefox 1.5.0.3: Go to www.rockymountainnews.com. Click on any link to read an article. Then click on the "HOME" link at the top left hand side of the page. I don't get any message at all, but I also don't go to the home page. Firefox just sits there.

When I try to search for help with this problem I'm swamped with hits telling me how to block popups, so I can't find the ones that tell me how to fix this problem (even though I'm sure they exist somewhere).

Any suggestions?

Thanks,
Dan

**nickster_uk** · 05-25-2006, 10:03 PM

Possible confliction between AdShield and Google maybe????

May be an idea to uninstall them and see what happens

When you say you disable AdShield, is the BHO still active in the background?

wiglaf · 05-26-2006, 08:11 AM

Thanks for the suggestion. I just got a new laptop that doesn't have AdShield or the google toolbar installed, and it works fine. So, I'm going to install AdShield, test it, then install the google toolbar, and test it again.

05-25-2006, 01:24 PM	#1 (permalink)
wiglaf Registered User Join Date: May 2006 Posts: 2 OS: XP	IE and Firefox: Popups are blocked when they shouldn't be ... Hi all, New here, sure hope someone has seen this before and can offer advice. My problem is that IE (and Firefox) will block a popup even when I click on the link. I've turned OFF popup blocking in IE options. And I've added the website to the trusted sites list. I've tried disabling AdShield, I've tried holding down the CTRL key while hitting the link. I've tried telling the google toolbar to always allow popups from whichever site I'm on. I still get the same behavior. And I get this same behavior on my work PC, and on all 4 of my home PC's. Here's one specific example. Using IE 6.0: Go to www.rockymountainnews.com. Click on any link to read an article. Then click on the "HOME" link at the top left hand side of the page. I get the message "blocked popup window -- use CTRL Refresh to see all popups". Using Firefox 1.5.0.3: Go to www.rockymountainnews.com. Click on any link to read an article. Then click on the "HOME" link at the top left hand side of the page. I don't get any message at all, but I also don't go to the home page. Firefox just sits there. When I try to search for help with this problem I'm swamped with hits telling me how to block popups, so I can't find the ones that tell me how to fix this problem (even though I'm sure they exist somewhere). Any suggestions? Thanks, Dan

05-25-2006, 10:03 PM	#2 (permalink)
nickster_uk Moderator, Microsoft Support, Happy to support TSF! Join Date: Feb 2005 Location: United Kingdom Posts: 7,043 OS: XP Pro SP3, Windows 7 Ultimate, Ubuntu v8.04 My System	Possible confliction between AdShield and Google maybe???? May be an idea to uninstall them and see what happens When you say you disable AdShield, is the BHO still active in the background? __________________ My system: ASUS P5K-E WiFi \| Intel Core 2 Duo E6600 Conroe 2.4GHz (OC 3.60GHz) \| 4GB Corsair DDR2 XMS2-6400C4 RAM (4-4-4-12) \| PowerColor ATI Radeon HD 3850 Pro Xtreme 512MB GDDR3 GPU \| Maxtor DiamondMax 22 500GB, Maxtor DiamondMax 23 500GB & 2xMaxtor DiamondMax 21 250GB SATA HDDs \| Thermaltake CL-P0114 Heatsink + 6 LED Case Fans \| Corsair HX620W Modular PSU \| Enermax Black Knight (CS-527) Case \| Pioneer DVR-216 SATA 20x20 DVD±RW In a world without walls or fences - who needs Windows and Gates?

05-26-2006, 08:11 AM	#3 (permalink)
wiglaf Registered User Join Date: May 2006 Posts: 2 OS: XP	Thanks for the suggestion. I just got a new laptop that doesn't have AdShield or the google toolbar installed, and it works fine. So, I'm going to install AdShield, test it, then install the google toolbar, and test it again.