Samsung 32" LCD TV can't pick up channels

shotgun3327 · 07-26-2009, 10:58 PM

I just bought a Samsung 32" LCD TV with a built in HD tuner and I can't get any channels to come in at all. HDMI works fine but neither antenna nor cable will come in. Does anyone know why this could be? Samsung tech support is absolutely pathetic.

DonaldG · 07-27-2009, 02:28 AM

Hi Shotgun - welcome to TSF

Is there a 'Scan for Channels' in the menu? If you have tried that and you think the unit is faulty then return it to the place of purchase and ask for a replacement.

shotgun3327 · 07-27-2009, 01:01 PM

I'm not too bad with technology so I've done all of the usual things to try and make it work so yes, I scanned for channels. I would take it back but I bought it off of ebay. It was from a seller with a very good reputation who said all inputs were tested and working so I don't think I've been scammed. Is there any other setting that anyone could think of that could prevent it from picking up channels?

yustr · 07-27-2009, 06:31 PM

Have you proved that the feed is good by hooking up a known working TV to it and letting that TV find the channels?

shotgun3327 · 07-27-2009, 07:29 PM

Yes. I have another samsung rear projection HDTV that picks up channels just fine off the same feed.

yustr · 07-27-2009, 08:18 PM

Can you call the seller and ask if he knows the setting he used to get it to scan? You seem to know your way around the block and Samsung is not going to hide the scan function.

You might try resetting it. I'm not sure but often if you unplug it from the wall for a period of time (30 minutes) and/or hold the power button in for 15 seconds that sets it back to factory settings. Worth a try.

Otherwise, I hope you paid with a credit card...cause it sure sounds like its faulty.

07-26-2009, 10:58 PM	#1 (permalink)
shotgun3327 Registered User Join Date: Jul 2009 Posts: 3 OS: Vista 64 bit	Samsung 32" LCD TV can't pick up channels I just bought a Samsung 32" LCD TV with a built in HD tuner and I can't get any channels to come in at all. HDMI works fine but neither antenna nor cable will come in. Does anyone know why this could be? Samsung tech support is absolutely pathetic.

07-27-2009, 02:28 AM	#2 (permalink)
DonaldG Manager Home Support, Assistant Manager Articles Team Join Date: Aug 2007 Location: Somerset, UK Posts: 10,164 OS: XPsp2 Laptop & Vista Ultimate Desktop My System Blog Entries: 1	Re: Samsung 32" LCD TV can't pick up channels Hi Shotgun - welcome to TSF Is there a 'Scan for Channels' in the menu? If you have tried that and you think the unit is faulty then return it to the place of purchase and ask for a replacement. __________________ . Lest we forget... "They shall grow not old, as we that are left grow old; Age shall not weary them, nor the years condemn. At the going down of the sun and in the morning We will remember them." Submit New Articles Here TSF's Photographer's Corner .

07-27-2009, 01:01 PM	#3 (permalink)
shotgun3327 Registered User Join Date: Jul 2009 Posts: 3 OS: Vista 64 bit	Re: Samsung 32" LCD TV can't pick up channels I'm not too bad with technology so I've done all of the usual things to try and make it work so yes, I scanned for channels. I would take it back but I bought it off of ebay. It was from a seller with a very good reputation who said all inputs were tested and working so I don't think I've been scammed. Is there any other setting that anyone could think of that could prevent it from picking up channels?

07-27-2009, 06:31 PM	#4 (permalink)
yustr Asst. Manager, The Conversation Pit Join Date: Sep 2004 Location: Connecticut shore Posts: 6,036 OS: XP Pro My System	Re: Samsung 32" LCD TV can't pick up channels Have you proved that the feed is good by hooking up a known working TV to it and letting that TV find the channels? __________________ If there are lawyers or politicians involved, logic may be a very poor tool for reaching a conclusion.

07-27-2009, 07:29 PM	#5 (permalink)
shotgun3327 Registered User Join Date: Jul 2009 Posts: 3 OS: Vista 64 bit	Re: Samsung 32" LCD TV can't pick up channels Yes. I have another samsung rear projection HDTV that picks up channels just fine off the same feed.

07-27-2009, 08:18 PM	#6 (permalink)
yustr Asst. Manager, The Conversation Pit Join Date: Sep 2004 Location: Connecticut shore Posts: 6,036 OS: XP Pro My System	Re: Samsung 32" LCD TV can't pick up channels Can you call the seller and ask if he knows the setting he used to get it to scan? You seem to know your way around the block and Samsung is not going to hide the scan function. You might try resetting it. I'm not sure but often if you unplug it from the wall for a period of time (30 minutes) and/or hold the power button in for 15 seconds that sets it back to factory settings. Worth a try. Otherwise, I hope you paid with a credit card...cause it sure sounds like its faulty. __________________ If there are lawyers or politicians involved, logic may be a very poor tool for reaching a conclusion.