[SOLVED] iTunes stopped working after the "My Music" folder had been temporarily move

tjmag · 01-13-2009, 06:07 AM

Hi,
FYI I am running windows XP. A short list of the problem and a plea for help:

1. I wanted to defragment my HDD
2. There wasn't enough space for the defragmenter to run efficiently, so I moved my largest folder off onto an external HDD - this was the 'My Music' folder.
3. Then I defragmented my C:/ drive
4. After defragmentation I moved the 'My Music' folder from the external HDD back into 'My Documents'. Nothing within the My Music folder had changed.
5. Now when I want to start iTunes I get the error message: 'The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "My Music" folder.'
Needless to say: iTunes folder is sitting right there within the My Music folder as always has. I tried fixing this error by totally uninstalling iTunes and reinstalling, but the same error message still comes up. Basically I can't think of a way to get iTunes running again. Help, please.

**af3** · 01-14-2009, 06:21 AM

iTunes can be picky.

It sounds to me as if there are invalid keys in the registry that need to be removed before you reinstall iTunes.

In order to help you, I would have to install iTunes to discover what keys are added and where they are located.

One thing you could do, would be to:
1) Uninstall iTunes
2) Click Start -> Run -> Type "REGEDIT" without quotes and click ok.
3) Use the search feature and remove any branch related to iTunes.
4) Reinstall iTunes and let me know what it does when you try to run it again.

tjmag · 01-15-2009, 05:43 PM

Fantasic! Your tip worked.
Some paths in the registry had changed - some of them pointing towards my externall HDD (F:/) where I temporarily had the 'My Music' folder removed to. Just manually correcting the registry paths did the trick.
You're awesome.

**af3** · 01-16-2009, 05:55 AM

You are welcome.

Please mark this thread as solved. :)

reggaeone · 01-22-2009, 02:46 AM

i'm having similar problem: moved iTunes music library to external drive to free up harddrive space and iTunes operated perfectly until I decided to move "My Documents" folder to the external drive. Now the "My Music" folder and other critical files missing and iTunes will not work. I have tried "REGEDIT" and looking in Registry, but still having problem understanding. I did create a Restore Point for my Registry. Dell Inspiron 6000, XP, 120 GB HD, 320 GB HD external. Please HELP.

mephistophilus · 01-22-2009, 08:22 PM

i strongly recommend that you create your own thread as this one is marked as solved and will probably not be looked at again

reggaeone · 01-23-2009, 04:02 AM

thanks

01-13-2009, 06:07 AM	#1 (permalink)
tjmag Registered User Join Date: Jan 2009 Posts: 2 OS: win XP	[SOLVED] iTunes stopped working after the "My Music" folder had been temporarily move Hi, FYI I am running windows XP. A short list of the problem and a plea for help: 1. I wanted to defragment my HDD 2. There wasn't enough space for the defragmenter to run efficiently, so I moved my largest folder off onto an external HDD - this was the 'My Music' folder. 3. Then I defragmented my C:/ drive 4. After defragmentation I moved the 'My Music' folder from the external HDD back into 'My Documents'. Nothing within the My Music folder had changed. 5. Now when I want to start iTunes I get the error message: 'The folder "iTunes" cannot be found or created, and is required. The default location for this folder is inside the "My Music" folder.' Needless to say: iTunes folder is sitting right there within the My Music folder as always has. I tried fixing this error by totally uninstalling iTunes and reinstalling, but the same error message still comes up. Basically I can't think of a way to get iTunes running again. Help, please. Last edited by tjmag; 01-13-2009 at 06:08 AM.

01-14-2009, 06:21 AM	#2 (permalink)
af3 TSF Enthusiast Join Date: Jun 2008 Posts: 1,179 OS: XP SP3 & PCLinuxOS Gnome My System	Re: iTunes stopped working after the "My Music" folder had been temporarily removed iTunes can be picky. It sounds to me as if there are invalid keys in the registry that need to be removed before you reinstall iTunes. In order to help you, I would have to install iTunes to discover what keys are added and where they are located. One thing you could do, would be to: 1) Uninstall iTunes 2) Click Start -> Run -> Type "REGEDIT" without quotes and click ok. 3) Use the search feature and remove any branch related to iTunes. 4) Reinstall iTunes and let me know what it does when you try to run it again.

01-15-2009, 05:43 PM	#3 (permalink)
tjmag Registered User Join Date: Jan 2009 Posts: 2 OS: win XP	Re: iTunes stopped working after the "My Music" folder had been temporarily removed Fantasic! Your tip worked. Some paths in the registry had changed - some of them pointing towards my externall HDD (F:/) where I temporarily had the 'My Music' folder removed to. Just manually correcting the registry paths did the trick. You're awesome.

01-16-2009, 05:55 AM	#4 (permalink)
af3 TSF Enthusiast Join Date: Jun 2008 Posts: 1,179 OS: XP SP3 & PCLinuxOS Gnome My System	Re: iTunes stopped working after the "My Music" folder had been temporarily removed You are welcome. Please mark this thread as solved. :)

01-22-2009, 02:46 AM	#5 (permalink)
reggaeone Registered User Join Date: Jan 2009 Posts: 7 OS: XP	Re: [SOLVED] iTunes stopped working after the "My Music" folder had been temporarily i'm having similar problem: moved iTunes music library to external drive to free up harddrive space and iTunes operated perfectly until I decided to move "My Documents" folder to the external drive. Now the "My Music" folder and other critical files missing and iTunes will not work. I have tried "REGEDIT" and looking in Registry, but still having problem understanding. I did create a Restore Point for my Registry. Dell Inspiron 6000, XP, 120 GB HD, 320 GB HD external. Please HELP.

01-22-2009, 08:22 PM	#6 (permalink)
mephistophilus Registered User Join Date: Jun 2006 Posts: 262 OS: XP SP2 My System	Re: [SOLVED] iTunes stopped working after the "My Music" folder had been i strongly recommend that you create your own thread as this one is marked as solved and will probably not be looked at again

01-23-2009, 04:02 AM	#7 (permalink)
reggaeone Registered User Join Date: Jan 2009 Posts: 7 OS: XP	Re: [SOLVED] iTunes stopped working after the "My Music" folder had been thanks