Ipod touch backup won't backup applications

joe_blow · 09-07-2008, 12:50 AM

Hi. My ipod touch is giving me nothing but problems recently. Whenever it syncs or updates to the new firmware, it crashes about 80% of the time and needs to restore. This wasn't a problem because Itunes would back up all of my data. However, I started downloading some of those fancy new third party applications from the itunes store and I found out the hard way that the itunes backup doesn't back up the saved data in my 3rd party applications. So I lost all of the info I inputted. So I guess I have two problems.

1)I called apple support and they told me that I need to update to SP3 before I continue with them. From what I understand, SP3 is just a collection of all the updates since SP2. however, I've been downloading all of the updates since then so I'm 99% sure that's not the problem. I asked them what to do if it still doesn't work after I download it, and they said they really have no clue. So I gave up on that.

2) I really just want to find a way to backup the data on my 3rd party applications. I don't care if itunes constantly crashes, as long as it takes a proper backup. Is there some software that I can download that will take a full backup?

Thanks!

09-07-2008, 12:50 AM	#1 (permalink)
joe_blow Registered User Join Date: Sep 2008 Posts: 1 OS: windows xp sp2	Ipod touch backup won't backup applications Hi. My ipod touch is giving me nothing but problems recently. Whenever it syncs or updates to the new firmware, it crashes about 80% of the time and needs to restore. This wasn't a problem because Itunes would back up all of my data. However, I started downloading some of those fancy new third party applications from the itunes store and I found out the hard way that the itunes backup doesn't back up the saved data in my 3rd party applications. So I lost all of the info I inputted. So I guess I have two problems. 1)I called apple support and they told me that I need to update to SP3 before I continue with them. From what I understand, SP3 is just a collection of all the updates since SP2. however, I've been downloading all of the updates since then so I'm 99% sure that's not the problem. I asked them what to do if it still doesn't work after I download it, and they said they really have no clue. So I gave up on that. 2) I really just want to find a way to backup the data on my 3rd party applications. I don't care if itunes constantly crashes, as long as it takes a proper backup. Is there some software that I can download that will take a full backup? Thanks!