Broken BB 8320. Need help with data transfer

VampireJesues · 09-02-2008, 11:18 PM

Ok, here's the scoop. I have a Blackberry 8320 with T-Mobile and I suffered from a terrible accident that left my phone inoperable and I had to call to get a replacement. I am wondering if there is any way for me to get my information to transfer to my new phone. I have absolutely no use of my old phone, because it will not even turn on when plugged in to an AC outlet.

What I need to figure out is if I can somehow get the data that was stored in my old phone and import it to this one. The only thing I am concerned with is the phone numbers I had that I didn't save to the SIM card.

**dm01** · 09-06-2008, 11:47 PM

First of all, is this unit under warranty? A warranty limits your options for recovery. You don't want to void an active warranty.

What are the circumstances of this "terrible accident"?

Can you connect your unit to a computer with a USB or serial cable? Bluetooth won't work in this case because your unit is obviously inoperable. Does your computer recognize a storage device? What is the format of the storage device?

09-02-2008, 11:18 PM	#1 (permalink)
VampireJesues Registered User Join Date: Jul 2008 Posts: 12 OS: Windows Vista	Broken BB 8320. Need help with data transfer Ok, here's the scoop. I have a Blackberry 8320 with T-Mobile and I suffered from a terrible accident that left my phone inoperable and I had to call to get a replacement. I am wondering if there is any way for me to get my information to transfer to my new phone. I have absolutely no use of my old phone, because it will not even turn on when plugged in to an AC outlet. What I need to figure out is if I can somehow get the data that was stored in my old phone and import it to this one. The only thing I am concerned with is the phone numbers I had that I didn't save to the SIM card.

09-06-2008, 11:47 PM	#2 (permalink)
dm01 Moderator: Design Join Date: Oct 2006 Location: Richmond, B.C.; Canada Posts: 1,427 OS: Windows XP [Version 5.1.2600] SP3 \| Ubuntu Jaunty Jackalope \| Windows 7 BETA My System	Re: Broken BB 8320. Need help with data transfer First of all, is this unit under warranty? A warranty limits your options for recovery. You don't want to void an active warranty. What are the circumstances of this "terrible accident"? Can you connect your unit to a computer with a USB or serial cable? Bluetooth won't work in this case because your unit is obviously inoperable. Does your computer recognize a storage device? What is the format of the storage device? __________________ Validate your Markup Validate your CSS Notepad++ Please use [html], [php], and [code] when posting code or markup. I do not help by Private Message or e-mail. If for some reason I have over-looked a reply to a thread that I have previously replied to, then send me a message.