Canon DC220 is offline

ak_harleycouple · 07-10-2008, 10:16 AM

I have a canon DC220 mini DVD and I want to edit my movies so I bought Adobe Premiere Pro CS3.
When I plug in the camera and start up Premiere Pro the program says my camera is offline. I can see the files if I browse to them and the camera shows up as a drive but I can’t capture the mini DVD movie.
The camers is also showing offline with XP movie maker
Any suggestions?
I am running Microsoft XP on HP Pavilion 2GB RAM and plenty of hard drive headroom.

yustr · 07-12-2008, 10:56 AM

Welcome to TSF

We're glad you found us.

Its probably just a driver issue. Did the Canon come with a software install disk? If not HERE'S a link to download the drivers. Good luck.

ak_harleycouple · 07-18-2008, 12:23 PM

Drivers are the first thing I tired but Canon is saying they don't have drivers for the DC220 for XP. I posted to an Adobe forum thinking it might be a Premier Pro issue and was told to dump the DC220 and go back to DV format (not an option for me) I called Canon support and was told to get an open source DVD ripper (they suggested handbreak) This is becoming very difficult. I just want to edit my movies and be able to view them on my computer. It is frustrating to buy a camera the touts that it is easy to use and run into all of these problems.

07-10-2008, 10:16 AM	#1 (permalink)
ak_harleycouple Registered User Join Date: Jul 2008 Posts: 2 OS: Microsoft Windows XP Pro	Canon DC220 is offline I have a canon DC220 mini DVD and I want to edit my movies so I bought Adobe Premiere Pro CS3. When I plug in the camera and start up Premiere Pro the program says my camera is offline. I can see the files if I browse to them and the camera shows up as a drive but I can’t capture the mini DVD movie. The camers is also showing offline with XP movie maker Any suggestions? I am running Microsoft XP on HP Pavilion 2GB RAM and plenty of hard drive headroom.

07-12-2008, 10:56 AM	#2 (permalink)
yustr Asst. Manager, The Conversation Pit Join Date: Sep 2004 Location: Connecticut shore Posts: 6,057 OS: XP Pro My System	Re: Canon DC220 is offline Welcome to TSF We're glad you found us. Its probably just a driver issue. Did the Canon come with a software install disk? If not HERE'S a link to download the drivers. Good luck. __________________ If there are lawyers or politicians involved, logic may be a very poor tool for reaching a conclusion. Last edited by yustr; 07-12-2008 at 11:02 AM.

07-18-2008, 12:23 PM	#3 (permalink)
ak_harleycouple Registered User Join Date: Jul 2008 Posts: 2 OS: Microsoft Windows XP Pro	Re: Canon DC220 is offline Drivers are the first thing I tired but Canon is saying they don't have drivers for the DC220 for XP. I posted to an Adobe forum thinking it might be a Premier Pro issue and was told to dump the DC220 and go back to DV format (not an option for me) I called Canon support and was told to get an open source DVD ripper (they suggested handbreak) This is becoming very difficult. I just want to edit my movies and be able to view them on my computer. It is frustrating to buy a camera the touts that it is easy to use and run into all of these problems.