Scrambled colors, rolling images on Video IN (Asus 9800 XT)

tintino · 05-03-2006, 10:36 PM

I use Asus VCR to display the video from my satellite receiver, using the "Video In" input on my Asus 9800 XT /w. 256 mb memory.

Yesterday i moved the receiver so i disconnected the rca video cable from the video in adapter of the 9800xt, and then i reconnected it... all this while both pc and receiver were on.

The moment i re-connected it, Asus Vcr started showing garbled, colors and rolling images...

I have tried:
-reboot
-reinstall drivers
-another video source (video cam, digital cam, cable box)
-other brand new RCA video cables
-jerk moving all the cables around

Here's 2 screen capture shots, showing exactely how the video looks
http://img382.imageshack.us/img382/5...32350259un.jpg
and
http://img382.imageshack.us/img382/4...32344350ao.jpg

This card i bought from an online store, retail, in the first week they came out, and i paid $520 for it.

Couple questions:
1. Is there something else i can do?
2. I lost the original receipt... can i still get warranty - exchange ? (I still have all the original box/manual and everything)
3. I have read the warranty is 3 yrs.. and this card hasnt been out for 3 yrs, so it should be covered.. am i right?

pintofhooky · 05-04-2006, 09:18 AM

Hi, I have the same video card and have had good support from asus, with the exception of smart doctor issues. If you register your card on their site I think you should be ok for warranty work. At least I have had good luck.

I have never used the asus digital vcr for anything other than capturing video but the program is a little buggy.

Have you gone into setup and checked the device connector is set to composite? or that your video standard is set appropriately?

tintino · 05-04-2006, 03:38 PM

:) of course... i tried changing to all other video standards...and composite, yes... if i chose svideo theres no image whatsoever.. makes sense.

I'm thinking somehow one of those little smt resistors on the video card pcb, got burned when i re-connected the rca jack... now if i send the card for replacement, i'll be without a pc for how long? ... lol

pintofhooky · 05-04-2006, 04:32 PM

I don't know where you are but here I sent my card from Oregon to Kentucky where they tested my card and returned it all within 2 weeks. Of course I have a spare video card so I wasn''t without a pc lol
Good luck.

Pint

05-03-2006, 10:36 PM	#1 (permalink)
tintino Registered User Join Date: May 2006 Posts: 2 OS: xp sp1	Scrambled colors, rolling images on Video IN (Asus 9800 XT) I use Asus VCR to display the video from my satellite receiver, using the "Video In" input on my Asus 9800 XT /w. 256 mb memory. Yesterday i moved the receiver so i disconnected the rca video cable from the video in adapter of the 9800xt, and then i reconnected it... all this while both pc and receiver were on. The moment i re-connected it, Asus Vcr started showing garbled, colors and rolling images... I have tried: -reboot -reinstall drivers -another video source (video cam, digital cam, cable box) -other brand new RCA video cables -jerk moving all the cables around Here's 2 screen capture shots, showing exactely how the video looks http://img382.imageshack.us/img382/5...32350259un.jpg and http://img382.imageshack.us/img382/4...32344350ao.jpg This card i bought from an online store, retail, in the first week they came out, and i paid $520 for it. Couple questions: 1. Is there something else i can do? 2. I lost the original receipt... can i still get warranty - exchange ? (I still have all the original box/manual and everything) 3. I have read the warranty is 3 yrs.. and this card hasnt been out for 3 yrs, so it should be covered.. am i right?

05-04-2006, 09:18 AM	#2 (permalink)
pintofhooky Registered User Join Date: Oct 2004 Location: salem, or Posts: 151 OS: xp pro sp2 My System	Hi, I have the same video card and have had good support from asus, with the exception of smart doctor issues. If you register your card on their site I think you should be ok for warranty work. At least I have had good luck. I have never used the asus digital vcr for anything other than capturing video but the program is a little buggy. Have you gone into setup and checked the device connector is set to composite? or that your video standard is set appropriately? __________________ pintofhooky Asus P4P800-E Deluxe intel p4 3.4HT 2x 80 gig wd sata hdd's (raid 0), 1x160gig wd sata, Asus A9800xt/tvd 4xcorsair 512 pc3200c2, Asus 52x cd rw Liteon dvd rw win xp pro sp2

05-04-2006, 04:32 PM	#4 (permalink)
pintofhooky Registered User Join Date: Oct 2004 Location: salem, or Posts: 151 OS: xp pro sp2 My System	I don't know where you are but here I sent my card from Oregon to Kentucky where they tested my card and returned it all within 2 weeks. Of course I have a spare video card so I wasn''t without a pc lol Good luck. Pint __________________ pintofhooky Asus P4P800-E Deluxe intel p4 3.4HT 2x 80 gig wd sata hdd's (raid 0), 1x160gig wd sata, Asus A9800xt/tvd 4xcorsair 512 pc3200c2, Asus 52x cd rw Liteon dvd rw win xp pro sp2

05-04-2006, 03:38 PM	#3 (permalink)
tintino Registered User Join Date: May 2006 Posts: 2 OS: xp sp1	:) of course... i tried changing to all other video standards...and composite, yes... if i chose svideo theres no image whatsoever.. makes sense. I'm thinking somehow one of those little smt resistors on the video card pcb, got burned when i re-connected the rca jack... now if i send the card for replacement, i'll be without a pc for how long? ... lol