Problems reinstalling/updating ATI drivers

rpheckenkamp · 07-14-2005, 07:24 AM

I was having problems with the Microsoft Management Console, so I could not run defrag, search for folders, open the device manager. After hours of trying to fix this, I upgraded to Windows XP SP2 and it fixed it all.

During the install, there were some errors about the video card. I ignored them and continued.

Afterwards, I am trying to reinstall the drivers for my ATI Radeon 9600. Running the install for the latest Catalyst drivers as well as the 3 year old drivers that came with the computer result in:

Setup was unable to complete the installation. Try to setup your display adapter with a standard VGA driver before running setup.

In the device manager, there is not even a place for Display drivers, so it looks like the card is not installed at all. There are no graphical problems that I can tell so far.

It appears the video card isn't recognized and needs the "standard VGA driver" before I can update with Catalyst. Any ideas?

In Control Panel>Display>Settings>Advanced, in the Adapter tab, there is nothing listed

*EDIT*
Possible related threads
http://www.techspot.com/vb/all/windo...not-found.html

dai · 07-14-2005, 07:32 AM

to load the vga driver,when you boot tap f8 and choose vga mode and always disable a/virus while installing video or sound drivers

rpheckenkamp · 07-14-2005, 07:44 AM

Running in VGA mode did not change anything.

Apparently, when installing a new card, windows first automatically installs the "Standard VGA driver".

This is not a new card, but I'm just updating the drivers.

I've rebooted several times since I've had this problem and it's never recognized the card, perhaps saying it's new hardware.

What if I reset it, like perhaps taking the card out of my case and then putting it back in??

I found a forum that had the same problem

http://forums.tweaktown.com/archive/...p/t-12829.html

It looks like he reinstalled windows. Upgrading from Windows SP1 to SP2 via CD is what initially caused this problem. Should I use the CD to install windows again? Can you install it on top of itself like that?

**keymaker** · 07-14-2005, 08:50 AM

is the driver you are trying to install the newest version?

rpheckenkamp · 07-14-2005, 08:52 AM

Quote:

Originally Posted by keymaker

is the driver you are trying to install the newest version?

Yes. Like I said, I've tried running both the 3 year old version that came with the computer's CD and the new.

My system is failing to install the "Standard VGA driver" that is needed before the Catalyst

rpheckenkamp · 07-14-2005, 10:22 AM

Reinstalled Windows... no effect

dai · 07-14-2005, 03:10 PM

can you try the card in another computer

07-14-2005, 07:24 AM	#1 (permalink)
rpheckenkamp Registered User Join Date: Mar 2005 Posts: 25 OS: XP	Problems reinstalling/updating ATI drivers I was having problems with the Microsoft Management Console, so I could not run defrag, search for folders, open the device manager. After hours of trying to fix this, I upgraded to Windows XP SP2 and it fixed it all. During the install, there were some errors about the video card. I ignored them and continued. Afterwards, I am trying to reinstall the drivers for my ATI Radeon 9600. Running the install for the latest Catalyst drivers as well as the 3 year old drivers that came with the computer result in: Setup was unable to complete the installation. Try to setup your display adapter with a standard VGA driver before running setup. In the device manager, there is not even a place for Display drivers, so it looks like the card is not installed at all. There are no graphical problems that I can tell so far. It appears the video card isn't recognized and needs the "standard VGA driver" before I can update with Catalyst. Any ideas? In Control Panel>Display>Settings>Advanced, in the Adapter tab, there is nothing listed EDIT Possible related threads http://www.techspot.com/vb/all/windo...not-found.html Last edited by rpheckenkamp; 07-14-2005 at 07:32 AM.

07-14-2005, 07:32 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,700 OS: win 7 32x 64x rtm	to load the vga driver,when you boot tap f8 and choose vga mode and always disable a/virus while installing video or sound drivers __________________

07-14-2005, 07:44 AM	#3 (permalink)
rpheckenkamp Registered User Join Date: Mar 2005 Posts: 25 OS: XP	Running in VGA mode did not change anything. Apparently, when installing a new card, windows first automatically installs the "Standard VGA driver". This is not a new card, but I'm just updating the drivers. I've rebooted several times since I've had this problem and it's never recognized the card, perhaps saying it's new hardware. What if I reset it, like perhaps taking the card out of my case and then putting it back in?? I found a forum that had the same problem http://forums.tweaktown.com/archive/...p/t-12829.html It looks like he reinstalled windows. Upgrading from Windows SP1 to SP2 via CD is what initially caused this problem. Should I use the CD to install windows again? Can you install it on top of itself like that? Last edited by rpheckenkamp; 07-14-2005 at 07:57 AM.

07-14-2005, 03:10 PM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,700 OS: win 7 32x 64x rtm	can you try the card in another computer __________________

07-14-2005, 08:50 AM	#4 (permalink)
keymaker Join Date: Jul 2005 Posts: 1,154 OS: windows xp	is the driver you are trying to install the newest version?

07-14-2005, 10:22 AM	#6 (permalink)
rpheckenkamp Registered User Join Date: Mar 2005 Posts: 25 OS: XP	Reinstalled Windows... no effect