Got a problem can anyone help?

Pyromonger · 04-03-2005, 06:41 AM

I when to Bestbuy and got a eMachine (model T3828) then i got a GeForce FX 5500. after bringing both computer and video card back home I commenced installation of the video card.I followed all the steps you are suppost to take, but when I plug my monitor (Dell model m770) into my video card I dont get a picture. Can someone help me with this issue?

04-03-2005, 06:47 AM

Hi,

Just a question that might help someone who looks at your thread. Did the machine have a video card in it when you purchased it, and if so what was it? Also, please let us know if this unit might have an onboard video card. That should help to sort this issue out.

Pyromonger · 04-03-2005, 07:00 AM

My computer dosen't come with a video card. The graphics are software supported.

**UncleMacro** · 04-03-2005, 07:12 AM

An eMachine T3828 is an Intel 845 which means it has onboard video. Did you add an AGP video card or a PCI card?

If you added an AGP card, then the onboard video should have been automatically disabled when you plugged in the AGP card.

If you added a PCI card, then you will have to go into the BIOS (hit F1 right after you turn the machine on) and arrange for your PCI card to be the "primary video adapter". If you don't do that, then the video will still go out on your onboard video.

Pyromonger · 04-03-2005, 07:17 AM

Thanks

04-03-2005, 07:21 AM

Hi,

What we find some times on the "onboard" video like your machine has, is that you have to go in the Device Manager and manually "Disable", not delete the onboard video. If the suggestions by UncleMacro do not solve it, I would go to the Device Manager next and give that a try.

Pyromonger · 04-03-2005, 08:05 AM

ok guys I tryed what UncleMacro told me to do. Now my video card works, but now when it is suppose to go to the loggin screen it just gives me a blank screen.

04-03-2005, 08:17 AM

Hi,

Was the new card a PCI or an AGP video card? It almost sounds like you still have remants of the old video drivers in there that are not disabled. You need to make sure that those old drivers are disabled. Also, maybe Uncle has another idea on this one.

Pyromonger · 04-03-2005, 08:20 AM

It is a PCI card. I went through the whole bios menu and made sure that there wasent anything else I had to do.

dai · 04-03-2005, 12:33 PM

start the computer tapping f8
choose vga mode
in the device manager uninstall the card
reboot tapping f8
choose vga mode
when windows finishes reinstalling the card
disable a/virus[if you have got around to installing it]
install your drivers
reboot the computer

**UncleMacro** · 04-03-2005, 05:02 PM

Quote:

Now my video card works, but now when it is suppose to go to the loggin screen it just gives me a blank screen.

In case you haven't solved your problem yet: there's a couple of things which could cause that. But in order to fix them, you first have to boot into VGA mode (instructions here).

If you can boot in VGA mode then there are a couple of things to look for:
1) Your monitor has been misidentified (which happens sometimes when you change video boards) and when Windows sets its desktop resolution, it is setting one which your monitor cannot accept. This is especially likely to cause problems if you have an LCD monitor. Go to the advanced display properties (open "Control Panel", double-click "Display", select "Settings" tab, click "Advanced") then click the "Monitor" tab. If your monitor is not identified properly, then click the "Properties" button, select the "Driver" tab, click "Update Driver", and then go through the process of properly identifying your monitor. Note that if your monitor is identified as "Plug And Play", you can still have problems, especially if you have a flat panel. If your monitor was not identified properly, then reboot to see if identifying it fixed the problem.
2) Your old onboard video needs to be disabled because it has decided to become your primary display in the middle of the boot process for some reason. Go to the device manager (open "Control Panel", double-click "System", select "Hardware" tab, click "Device Manager") and see what appears in the "Display Adapters" list. You should still see "Intel Extreme Graphics" or "Intel 845" or something like that along with your FX 5500. Right-click the Intel graphics entry and then select "Disable". Then reboot and cross your fingers.

04-03-2005, 06:41 AM	#1 (permalink)
Pyromonger Registered User Join Date: Apr 2005 Posts: 8 OS: Windows XP	Got a problem can anyone help? I when to Bestbuy and got a eMachine (model T3828) then i got a GeForce FX 5500. after bringing both computer and video card back home I commenced installation of the video card.I followed all the steps you are suppost to take, but when I plug my monitor (Dell model m770) into my video card I dont get a picture. Can someone help me with this issue?

04-03-2005, 08:05 AM	#7 (permalink)
Pyromonger Registered User Join Date: Apr 2005 Posts: 8 OS: Windows XP	ok guys I tryed what UncleMacro told me to do. Now my video card works, but now when it is suppose to go to the loggin screen it just gives me a blank screen. Last edited by Pyromonger; 04-03-2005 at 08:12 AM.

04-03-2005, 12:33 PM	#10 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,797 OS: win 7 32x 64x rtm	start the computer tapping f8 choose vga mode in the device manager uninstall the card reboot tapping f8 choose vga mode when windows finishes reinstalling the card disable a/virus[if you have got around to installing it] install your drivers reboot the computer Last edited by dai; 04-03-2005 at 12:35 PM.

04-03-2005, 06:47 AM	#2 (permalink)
mark3567 Guest Posts: n/a OS:	Hi, Just a question that might help someone who looks at your thread. Did the machine have a video card in it when you purchased it, and if so what was it? Also, please let us know if this unit might have an onboard video card. That should help to sort this issue out.

04-03-2005, 07:00 AM	#3 (permalink)
Pyromonger Registered User Join Date: Apr 2005 Posts: 8 OS: Windows XP	My computer dosen't come with a video card. The graphics are software supported.

04-03-2005, 07:12 AM	#4 (permalink)
UncleMacro TSF Enthusiast Join Date: Jan 2005 Location: San Diego Posts: 2,133 OS: Vista SP1 My System	An eMachine T3828 is an Intel 845 which means it has onboard video. Did you add an AGP video card or a PCI card? If you added an AGP card, then the onboard video should have been automatically disabled when you plugged in the AGP card. If you added a PCI card, then you will have to go into the BIOS (hit F1 right after you turn the machine on) and arrange for your PCI card to be the "primary video adapter". If you don't do that, then the video will still go out on your onboard video.

04-03-2005, 07:17 AM	#5 (permalink)
Pyromonger Registered User Join Date: Apr 2005 Posts: 8 OS: Windows XP	Thanks

04-03-2005, 07:21 AM	#6 (permalink)
mark3567 Guest Posts: n/a OS:	Hi, What we find some times on the "onboard" video like your machine has, is that you have to go in the Device Manager and manually "Disable", not delete the onboard video. If the suggestions by UncleMacro do not solve it, I would go to the Device Manager next and give that a try.

04-03-2005, 08:17 AM	#8 (permalink)
mark3567 Guest Posts: n/a OS:	Hi, Was the new card a PCI or an AGP video card? It almost sounds like you still have remants of the old video drivers in there that are not disabled. You need to make sure that those old drivers are disabled. Also, maybe Uncle has another idea on this one.

04-03-2005, 08:20 AM	#9 (permalink)
Pyromonger Registered User Join Date: Apr 2005 Posts: 8 OS: Windows XP	It is a PCI card. I went through the whole bios menu and made sure that there wasent anything else I had to do.