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Video Card Support video card support forum; XFX, eVGA, ATI, PNY, Asus, Diamond

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Old 03-30-2005, 05:12 AM   #1 (permalink)
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OS: XP Pro


Radeon 9700 Pro Driver and enabling issues

I just recently upgraded my computer and wiped my HD, and now my video card is having major issues. Windows XP Home will crash/restart at what seems like random times.

I downloaded Catalyst 5.3 from ATI, which seems like it should handle the problem, but apparently it hasn't. I'm sure it is my video card because when I disabled it the crashes stopped. After I did that I read somewhere that I needed DirectX 9.0c and I know I didn't have that version, so I downloaded it. Now, however, I can't seem to re-enable the video card. When I disabled it I followed this path:
desktop properties --> settings --> advanced --> adapter --> properties --> do not use this device (bottom drop down menu)
All it recognizes at this point is the default videocard. I tried rerunning the ATI driver software to no avail, so I imagine I need to 'manually' re-add the device...?

What I'd like to do at this point is learn how to re-enable the card and see if the DirectX solved the issue. If I still have trouble at that point I'll try and pick your brains some more. :) (Of course, if anyone thinks they know what is wrong now I'll try whatever you suggest if things go south.)


Thanks a bunch!
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Old 03-30-2005, 01:52 PM   #2 (permalink)
dai
Manager, Hardware Forums
 
Join Date: Jul 2004
Location: west australia
Posts: 56,785
OS: win 7 32x 64x rtm


in the device manager uninstall the card and start from scratch
reboot tapping f8 and choose vga mode
when windows finishes reinstalling the card
disable a/virus
run the setup cd
reboot the computer
if you then wish to update the drivers
remove them via add and remove
disable a/virus
and install the new ones
sometimes older drivers work better than the new ones,you might need to play around with them until you are happy with the result
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Old 03-31-2005, 10:03 PM   #3 (permalink)
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OS: XP Pro


Thanks a bunch. I was messing around in the BIOS and changed the default graphics display from AGP to PCI and that seemed to do it.
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