Problems with ATI Radeon 9800 pro

trouble37 · 11-05-2009, 11:40 PM

I just hooked up my PC after being in storage for about 4 months, and for some reason it can't seem to detect my card. First it tells me to install the necessary drivers, and when i try to install the latest drivers available I get a message saying,

"Setup was unable to find components that can be installed on your current hardware or software configuration. Please make sure you have the required hardware or software."

I opened it up and the card is connected just fine as far as i can tell and i've never had any problems with it up until now. Is my motherboard shot or does anyone have an idea that could solve the problem?

**emosun** · 11-05-2009, 11:43 PM

Are you plugging the monitor into the card and not the onboard? Do you have the pci-e slot enabled in the bios? Try reseating the card?

Tumbleweed36 · 11-06-2009, 04:06 AM

This is a classic (had one of those a few years ago) great ATI card of the AGP type.

I would reseat it first of all, then enter the bios setup menu and see if you have AGP listed in the bios first so it isn't sending a signal to an onboard instead of the AGP card.

If that does not work, then remove the card and try the onboard (be sure to set the onboard as first in the bios setup menu) and when you get it working, then enter the device manager, delete the AGP listed video card and shut down. Then, put the AGP card back in, reset the bios to have AGP listed first and try it again to see if it finds it.... If it does, then re-enter the appropriate drivers. When using this card, I found the Omega drivers to be the best.

Post back with questions/concerns.

11-05-2009, 11:40 PM	#1 (permalink)
trouble37 Registered User Join Date: Nov 2009 Posts: 1 OS: Windows XP Pro SP3	Problems with ATI Radeon 9800 pro I just hooked up my PC after being in storage for about 4 months, and for some reason it can't seem to detect my card. First it tells me to install the necessary drivers, and when i try to install the latest drivers available I get a message saying, "Setup was unable to find components that can be installed on your current hardware or software configuration. Please make sure you have the required hardware or software." I opened it up and the card is connected just fine as far as i can tell and i've never had any problems with it up until now. Is my motherboard shot or does anyone have an idea that could solve the problem?

11-05-2009, 11:43 PM	#2 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 6,988 OS: xp pro sp2 My System	Re: Problems with ATI Radeon 9800 pro Are you plugging the monitor into the card and not the onboard? Do you have the pci-e slot enabled in the bios? Try reseating the card? __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

11-06-2009, 04:06 AM	#3 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,662 OS: XP Professional	Re: Problems with ATI Radeon 9800 pro This is a classic (had one of those a few years ago) great ATI card of the AGP type. I would reseat it first of all, then enter the bios setup menu and see if you have AGP listed in the bios first so it isn't sending a signal to an onboard instead of the AGP card. If that does not work, then remove the card and try the onboard (be sure to set the onboard as first in the bios setup menu) and when you get it working, then enter the device manager, delete the AGP listed video card and shut down. Then, put the AGP card back in, reset the bios to have AGP listed first and try it again to see if it finds it.... If it does, then re-enter the appropriate drivers. When using this card, I found the Omega drivers to be the best. Post back with questions/concerns. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread. Last edited by Tumbleweed36; 11-06-2009 at 04:10 AM.