I have a problem with my video card!

Xhuzepe · 10-28-2009, 12:05 PM

I have a problem with my geforce 9400 GT 1GB GPU. Everytime I start a game it stops after 5, 10, or 15 minutes. I can't even use task manager to close it. I've tried this with windows vista too. When it stops it says that my video card has stoped working. And it makes a strange noise all the time. I have an Acer Veriton M464 computer. Here are the specs:

RAM: 2GB
Processor: Intel Dual Core E2220 @ 2.4 GHz
Widescreen display: Acer V1930w (19")
1 PCIe x16 slot

I don't know what the problem is, but I think that maybe it doesn't get enough power supply, so it stops working. It gets heated to much maybe, and it can't be cooled. I don't know. Please help me with this problem. Thank you.

Madcatz · 10-28-2009, 12:18 PM

The 9400GT requires a minimum of a 300watt power supply. Most brand computers come with between a 230-350 watt. I didn't see the M464 on acer's website, but the M460 came with a max of a 300watt PSU.

Two things I would look at, one are your system temps. I'd suggest downloading and running speed fan and see what the temps are in your system and post those here.

I would also look at what wattage your PSU in the computer is. If it is around 200-300 watt, then you could try using another PSU, at least around the 450watt or higher. And while you have the side off of the computer, take a look inside and see if its dusty, if it is, clean it out with compressed air or a small air compressor. Just make sure to hold the fans in place so they don't spin.

Phædrus2401 · 10-28-2009, 12:39 PM

Agreed, PSU would be the place to start. I wouldn't run a 9400GT on less than a very high quality 400W, and we only officially recommend 550W or better.

Look for these brands:
Good:
Corsair
SeaSonic
CWT
PC Power and Cooling
Thermaltake Toughpower
CoolerMaster Real Power Pro

Avoid:
Ultra
Rosewill
Rocketfish
Thermaltake Pure Power
CoolerMaster eXtreme Power
Tagan
Raidmax

Horusrogue · 10-28-2009, 12:46 PM

Quote:

Originally Posted by Madcatz

The 9400GT requires a minimum of a 300watt power supply. Most brand computers come with between a 230-350 watt. I didn't see the M464 on acer's website, but the M460 came with a max of a 300watt PSU.

Two things I would look at, one are your system temps. I'd suggest downloading and running speed fan and see what the temps are in your system and post those here.

I would also look at what wattage your PSU in the computer is. If it is around 200-300 watt, then you could try using another PSU, at least around the 450watt or higher. And while you have the side off of the computer, take a look inside and see if its dusty, if it is, clean it out with compressed air or a small air compressor. Just make sure to hold the fans in place so they don't spin.

Speedfan is almost always wrong.
For GPU use rivatuner/SIW/Everest Free.

**Tyree** · 10-28-2009, 02:27 PM

Quote:

Originally Posted by Horusrogue

Speedfan is almost always wrong.
For GPU use rivatuner/SIW/Everest Free.

DITTO!
The BIOS will give you the most accurate Temp & Voltage reading.

Madcatz · 10-28-2009, 02:37 PM

Quote:

Originally Posted by Tyree

DITTO!
The BIOS will give you the most accurate Temp & Voltage reading.

lol I stand corrected

Horusrogue · 10-28-2009, 03:19 PM

Quote:

Originally Posted by Madcatz

lol I stand corrected

Me as well. Touche.

Xhuzepe · 10-29-2009, 08:12 AM

My Power Supply Unit is provided with 250 watt
My GeForce 9400 GT is from Inno3D (thought you should know)

Fan1: 1170 RPM
It gets lower and lower and the temp of the GPU gets higher and higher!
Max until now: 58C
And there is an icon of fire displayed near the number 58!!!

GPU:58C
Temp:58C
Temp1:18C
Temp2:32C
HD0:25C
Temp1:17C
Core0:22C
Core1:22C

Speed1:100%
Speed2:100%
Speed3:50%

Vcore1:1.34V
Vcore2:1.15V
+3.3V:2.99V
+5V:5,08V
+12V:11.90V

-12V:-16.64V
-5V:-8.48V
+5V:5.59V
Vbat:3.15V

This was the info you required.
Thank you very much!!!
I hope I can fix it!

Phædrus2401 · 10-29-2009, 08:23 AM

58C is fine. Speedfan's little temperature icons are junk, it gives the burning icon for the CPU when it's only at 35C. It also doesn't report temperatures reliably.

However, your power supply is insufficient for a 9400GT. You need a quality 450-550W power supply. A Corsair VX series PSU would do nicely:
http://www.newegg.com/Product/Produc...e=&srchInDesc=

Xhuzepe · 10-30-2009, 05:06 AM

Xhuzepe · 11-07-2009, 12:22 PM

I did what you told me to do. I changet the PSU to 350W. Now it's enough i think. But it still has that problem. The games still stop responding. The same problem again. I don't know what to do. Please help me.

Horusrogue · 11-08-2009, 12:38 AM

Quote:

Originally Posted by Xhuzepe

I did what you told me to do. I changet the PSU to 350W. Now it's enough i think. But it still has that problem. The games still stop responding. The same problem again. I don't know what to do. Please help me.

An actual 350w? What model PSU did you purchase? You may not have actually fixed the issue.

10-28-2009, 12:05 PM	#1 (permalink)
Xhuzepe Registered User Join Date: Oct 2009 Posts: 5 OS: windows xp professional service pack 2	I have a problem with my video card! I have a problem with my geforce 9400 GT 1GB GPU. Everytime I start a game it stops after 5, 10, or 15 minutes. I can't even use task manager to close it. I've tried this with windows vista too. When it stops it says that my video card has stoped working. And it makes a strange noise all the time. I have an Acer Veriton M464 computer. Here are the specs: RAM: 2GB Processor: Intel Dual Core E2220 @ 2.4 GHz Widescreen display: Acer V1930w (19") 1 PCIe x16 slot I don't know what the problem is, but I think that maybe it doesn't get enough power supply, so it stops working. It gets heated to much maybe, and it can't be cooled. I don't know. Please help me with this problem. Thank you.

10-28-2009, 12:18 PM	#2 (permalink)
Madcatz Tech Hardware Team Join Date: Apr 2008 Location: Ann Arbor, MI Posts: 1,387 OS: XP/7/Server 2008 My System	Re: I have a problem with my video card! The 9400GT requires a minimum of a 300watt power supply. Most brand computers come with between a 230-350 watt. I didn't see the M464 on acer's website, but the M460 came with a max of a 300watt PSU. Two things I would look at, one are your system temps. I'd suggest downloading and running speed fan and see what the temps are in your system and post those here. I would also look at what wattage your PSU in the computer is. If it is around 200-300 watt, then you could try using another PSU, at least around the 450watt or higher. And while you have the side off of the computer, take a look inside and see if its dusty, if it is, clean it out with compressed air or a small air compressor. Just make sure to hold the fans in place so they don't spin. __________________ memtest86+ \| Hard Drive Diags \| Speed Fan \| Unknown Device Identifier

10-28-2009, 12:39 PM	#3 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,722 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: I have a problem with my video card! Agreed, PSU would be the place to start. I wouldn't run a 9400GT on less than a very high quality 400W, and we only officially recommend 550W or better. Look for these brands: Good: Corsair SeaSonic CWT PC Power and Cooling Thermaltake Toughpower CoolerMaster Real Power Pro Avoid: Ultra Rosewill Rocketfish Thermaltake Pure Power CoolerMaster eXtreme Power Tagan Raidmax __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

10-29-2009, 08:12 AM	#8 (permalink)
Xhuzepe Registered User Join Date: Oct 2009 Posts: 5 OS: windows xp professional service pack 2	Here is the info you required My Power Supply Unit is provided with 250 watt My GeForce 9400 GT is from Inno3D (thought you should know) Fan1: 1170 RPM It gets lower and lower and the temp of the GPU gets higher and higher! Max until now: 58C And there is an icon of fire displayed near the number 58!!! GPU:58C Temp:58C Temp1:18C Temp2:32C HD0:25C Temp1:17C Core0:22C Core1:22C Speed1:100% Speed2:100% Speed3:50% Vcore1:1.34V Vcore2:1.15V +3.3V:2.99V +5V:5,08V +12V:11.90V -12V:-16.64V -5V:-8.48V +5V:5.59V Vbat:3.15V This was the info you required. Thank you very much!!! I hope I can fix it!

10-29-2009, 08:23 AM	#9 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,722 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: Here is the info you required 58C is fine. Speedfan's little temperature icons are junk, it gives the burning icon for the CPU when it's only at 35C. It also doesn't report temperatures reliably. However, your power supply is insufficient for a 9400GT. You need a quality 450-550W power supply. A Corsair VX series PSU would do nicely: http://www.newegg.com/Product/Produc...e=&srchInDesc= __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

10-30-2009, 05:06 AM	#10 (permalink)
Xhuzepe Registered User Join Date: Oct 2009 Posts: 5 OS: windows xp professional service pack 2	Hey guys thank you all for your help!!!

11-07-2009, 12:22 PM	#11 (permalink)
Xhuzepe Registered User Join Date: Oct 2009 Posts: 5 OS: windows xp professional service pack 2	Hey guys!!! I did what you told me to do. I changet the PSU to 350W. Now it's enough i think. But it still has that problem. The games still stop responding. The same problem again. I don't know what to do. Please help me.