BSODs after installing new graphics card.[MOVED]

stringball · 10-21-2009, 02:15 AM

Hello, i bought a new graphics card(HD Radeon 5870) , and it came in the mail toady. I promptly installed it and it worked fine up until a few hours later when i was playing Team Fortress 2. My computer locked up and went into this blank state with nothing on the moniter. I then turned off my computer and was greeted by a blank flashing underscore. I let it sit for 10 minutes and nothing happend. I then turned the computer off manually and restarted it. I can get to the desktop but after like 5 minutes i get the error

"A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps:

Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try chaging video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode.

Technical Information:

*** STOP: 0x0000008E (0xC0000005, 0x8055170E, 0xaa9f4834, 0xF898B4A4, 0x000000000)"

Begginning dump of pyhsical memory:"

Then nothing happens at all.
Any help would be great :(

-Brand (if any), model and configuration of the system (including which OS, Service Packs etc.) Windows XP 32 bit, not sure of the service pack.
- Type of hardware you're having the problem with. ATI HD Radeon 4870 and Intel Q6600 processer, not sure of the motherboard, if needed i'll look and see what it is.
- Provide a description of the problem you encountered which is as exact as possible. see above.

**Dunedin** · 10-21-2009, 03:44 AM

Hello stringball

That error is usually a problem with RAM or a video driver.

Since you just installed a new video card, go to the manufacturers site and get the latest drivers for the card.

.

**vladimirb** · 10-21-2009, 03:59 AM

What was your previous graphic card???
Post your PC's system specifications...
Keep us posted...

stringball · 10-21-2009, 03:47 PM

My previous graphics card was an Nivida 8800 gs. I would go and download the drivers but i can't be on the computer long enough without it crashing.
I have 4 gigs of ram, HD Radeon 4870, Windows XP, Intel Q6600 processer.
I should also note i got the latest drivers before the error started occouring yesterday.

stringball · 10-21-2009, 05:21 PM

I hate to bump the thread but now it won't even start up...
I took out the video card and tried to start it up...now nothing even comes on the screen. I put it back in and still nothing, not even the light on my computer turns on...
I would really really really appreciate any help.
EDIT: i have a gf7100pvt-m3 motherboard.

**spike2me** · 10-21-2009, 06:20 PM

If your not getting any fans or lights, then your PSU has died. Unless you accidentally unplugged something when pulling the card. re-seat all cards, RAM. cables and power cables.

stringball · 10-21-2009, 06:55 PM

Sorry, i should mention that the fans still work. My keyboard lights up as well, but all 4 lights still stay lit as opposed to them turning off when my computer would normally boot up.

**vladimirb** · 10-22-2009, 01:18 AM

Hello...
We need to know what's make/model of power supply, how old is it, is it dusted and what are voltages in BIOS...

You should test RAM with MemTest86+:

http://www.memtest.org/

Are you able to try your PC with old graphic card???

Keep us posted...

stringball · 10-22-2009, 02:34 AM

Quote:

Originally Posted by vladimirb

Hello...
We need to know what's make/model of power supply, how old is it, is it dusted and what are voltages in BIOS...

You should test RAM with MemTest86+:

http://www.memtest.org/

Are you able to try your PC with old graphic card???

Keep us posted...

I'm using Coolermaster RS 650-ACAA-A1, 650 watt, it's about 1 1/2 years old, i dusted it last night, and i can't get to the bios as nothing comes on my screen. And no the pc dosen't work with the old graphics card either :(

**vladimirb** · 10-22-2009, 02:45 AM

Ok, you don't have display now...
Old graphic card was working fine before you upgraded to new one right???
I am assuming you have the problem either with PSU or RAM...
How many RAM sticks do you have? 2x2GB right???
Take one out and try to boot. If you can't see anything on screen, switch RAM modules and try again...

Are you able to try with some other PSU??? [see if you can borrow from a friend and it is recommended to be more powerful than yours]

Keep us posted...

stringball · 10-22-2009, 05:02 PM

I tried the ram, didn't work. I don't think it's the PSU, as the fans spin and my keyboard lights up, but if you really think i need to test another PSU i will.

10-21-2009, 02:15 AM	#1 (permalink)
stringball Registered User Join Date: May 2009 Posts: 8 OS: vista x64	BSODs after installing new graphics card.[MOVED] Hello, i bought a new graphics card(HD Radeon 5870) , and it came in the mail toady. I promptly installed it and it worked fine up until a few hours later when i was playing Team Fortress 2. My computer locked up and went into this blank state with nothing on the moniter. I then turned off my computer and was greeted by a blank flashing underscore. I let it sit for 10 minutes and nothing happend. I then turned the computer off manually and restarted it. I can get to the desktop but after like 5 minutes i get the error "A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this Stop error screen, restart your computer. If this screen appears again, follow these steps: Check to be sure you have adequate disk space. If a driver is identified in the Stop message, disable the driver or check with the manufacturer for driver updates. Try chaging video adapters. Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select Safe Mode. Technical Information: *** STOP: 0x0000008E (0xC0000005, 0x8055170E, 0xaa9f4834, 0xF898B4A4, 0x000000000)" Begginning dump of pyhsical memory:" Then nothing happens at all. Any help would be great :( -Brand (if any), model and configuration of the system (including which OS, Service Packs etc.) Windows XP 32 bit, not sure of the service pack. - Type of hardware you're having the problem with. ATI HD Radeon 4870 and Intel Q6600 processer, not sure of the motherboard, if needed i'll look and see what it is. - Provide a description of the problem you encountered which is as exact as possible. see above. Last edited by stringball; 10-21-2009 at 02:22 AM.

10-21-2009, 03:44 AM	#2 (permalink)
Dunedin Mentor Join Date: Jul 2007 Location: Over the Forth from Edinburgh, Scotland Posts: 3,624 OS: WinXP Pro/Windows7 RTM Ultimate	Re: BSODs after installing new graphics card. Hello stringball That error is usually a problem with RAM or a video driver. Since you just installed a new video card, go to the manufacturers site and get the latest drivers for the card. . __________________

10-21-2009, 03:59 AM	#3 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,692 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: BSODs after installing new graphics card. What was your previous graphic card??? Post your PC's system specifications... Keep us posted... __________________ MCP - MCSA Cisco SMB Account Manager

10-21-2009, 03:47 PM	#4 (permalink)
stringball Registered User Join Date: May 2009 Posts: 8 OS: vista x64	Re: BSODs after installing new graphics card. My previous graphics card was an Nivida 8800 gs. I would go and download the drivers but i can't be on the computer long enough without it crashing. I have 4 gigs of ram, HD Radeon 4870, Windows XP, Intel Q6600 processer. I should also note i got the latest drivers before the error started occouring yesterday. Last edited by stringball; 10-21-2009 at 03:54 PM.

10-21-2009, 05:21 PM	#5 (permalink)
stringball Registered User Join Date: May 2009 Posts: 8 OS: vista x64	Re: BSODs after installing new graphics card. I hate to bump the thread but now it won't even start up... I took out the video card and tried to start it up...now nothing even comes on the screen. I put it back in and still nothing, not even the light on my computer turns on... I would really really really appreciate any help. EDIT: i have a gf7100pvt-m3 motherboard. Last edited by stringball; 10-21-2009 at 05:38 PM.

10-21-2009, 06:20 PM	#6 (permalink)
spike2me TSF Enthusiast Join Date: Apr 2009 Location: Los Angeles Posts: 2,650 OS: XP SP3, Vista SP2, Windows7	Re: BSODs after installing new graphics card. If your not getting any fans or lights, then your PSU has died. Unless you accidentally unplugged something when pulling the card. re-seat all cards, RAM. cables and power cables. __________________ Spike Baron A Plus, MCSE, MCAS (office 2007) MOUS, CNA

10-21-2009, 06:55 PM	#7 (permalink)
stringball Registered User Join Date: May 2009 Posts: 8 OS: vista x64	Re: BSODs after installing new graphics card. Sorry, i should mention that the fans still work. My keyboard lights up as well, but all 4 lights still stay lit as opposed to them turning off when my computer would normally boot up.

10-22-2009, 01:18 AM	#8 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,692 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: BSODs after installing new graphics card.[MOVED] Hello... We need to know what's make/model of power supply, how old is it, is it dusted and what are voltages in BIOS... You should test RAM with MemTest86+: http://www.memtest.org/ Are you able to try your PC with old graphic card??? Keep us posted... __________________ MCP - MCSA Cisco SMB Account Manager

10-22-2009, 02:45 AM	#10 (permalink)
vladimirb Mentor Hardware Team Join Date: Mar 2008 Location: Banja Luka, Serb Republic Posts: 3,692 OS: xp pro sp3, Server 2003, Windows 7 Professional x64bit My System	Re: BSODs after installing new graphics card.[MOVED] Ok, you don't have display now... Old graphic card was working fine before you upgraded to new one right??? I am assuming you have the problem either with PSU or RAM... How many RAM sticks do you have? 2x2GB right??? Take one out and try to boot. If you can't see anything on screen, switch RAM modules and try again... Are you able to try with some other PSU??? [see if you can borrow from a friend and it is recommended to be more powerful than yours] Keep us posted... __________________ MCP - MCSA Cisco SMB Account Manager

10-22-2009, 05:02 PM	#11 (permalink)
stringball Registered User Join Date: May 2009 Posts: 8 OS: vista x64	Re: BSODs after installing new graphics card.[MOVED] I tried the ram, didn't work. I don't think it's the PSU, as the fans spin and my keyboard lights up, but if you really think i need to test another PSU i will.