New 9800GT not working... bad card?

Duffmensch · 10-20-2009, 02:31 PM

Hey,

I just bought a PNY 9800GT (energy efficient edition) video card to replace my old 7600GS, but after installing the new card I was dismayed to hear the dreaded video error beep code, and my monitor did not emerge from sleep mode. I switched the cards back and forth a few times; the old one always worked, while the new one only yielded the same beep code every time, even after jostling it around and cleaning the contacts repeatedly. Is this an issue with my PSU or is it just RMA time?

My specs:

Chaintech MTM-K800 motherboard (I think)
Athlon 64 Clawhammer 2.4 Ghz CPU
2GB PC3200 RAM (2 sticks)
Thermaltake 430W PSU

steveb1234 · 10-20-2009, 02:41 PM

I think you need to try a more powerful PSU-a series 9 card can use 400 watts on its own.

Duffmensch · 10-20-2009, 02:45 PM

Quote:

Originally Posted by steveb1234

I think you need to try a more powerful PSU-a series 9 card can use 400 watts on its own.

Thanks! If it's a power problem, though, would the beep code just be for a video error (1 long, 2 short)?

In any case, does anyone have a recommendation for a replacement PSU? What would be sufficient to power the new GPU, without sending me to the poorhouse?

Phædrus2401 · 10-20-2009, 02:59 PM

If the video card isn't getting enough power it won't register right with the motherboard, which then gives the error for a video problem because the graphics card isn't showing up right.

The Thermaltake PurePower 430W is actually a 350W PSU (it's one of the few Thermaltake products I consider pure garbage), and we recommend a quality 550W PSU for a 9800GT. I would recommend something like the Corsair VX550W, about $80 on Newegg.com. *Don't* go for something cheaper, the Corsairs offer the best quality for the money.

Duffmensch · 10-20-2009, 03:00 PM

Awesome, thanks so much!

Duffmensch · 10-22-2009, 10:26 AM

Ok, I replaced the power supply and it's still not working... is it possible my older micro ATX motherboard isn't just getting the necessary power to the PCI-E slot? The video card I bought doesn't have its own 6-pin connector...

10-20-2009, 02:31 PM	#1 (permalink)
Duffmensch Registered User Join Date: Oct 2009 Posts: 4 OS: Windows Vista 32-bit	New 9800GT not working... bad card? Hey, I just bought a PNY 9800GT (energy efficient edition) video card to replace my old 7600GS, but after installing the new card I was dismayed to hear the dreaded video error beep code, and my monitor did not emerge from sleep mode. I switched the cards back and forth a few times; the old one always worked, while the new one only yielded the same beep code every time, even after jostling it around and cleaning the contacts repeatedly. Is this an issue with my PSU or is it just RMA time? My specs: Chaintech MTM-K800 motherboard (I think) Athlon 64 Clawhammer 2.4 Ghz CPU 2GB PC3200 RAM (2 sticks) Thermaltake 430W PSU

10-20-2009, 02:41 PM	#2 (permalink)
steveb1234 Registered User Join Date: May 2009 Posts: 371 OS: xp, windows 7	Re: New 9800GT not working... bad card? I think you need to try a more powerful PSU-a series 9 card can use 400 watts on its own. Last edited by steveb1234; 10-20-2009 at 02:42 PM.

10-20-2009, 02:59 PM	#4 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,763 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: New 9800GT not working... bad card? If the video card isn't getting enough power it won't register right with the motherboard, which then gives the error for a video problem because the graphics card isn't showing up right. The Thermaltake PurePower 430W is actually a 350W PSU (it's one of the few Thermaltake products I consider pure garbage), and we recommend a quality 550W PSU for a 9800GT. I would recommend something like the Corsair VX550W, about $80 on Newegg.com. Don't go for something cheaper, the Corsairs offer the best quality for the money. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

10-20-2009, 03:00 PM	#5 (permalink)
Duffmensch Registered User Join Date: Oct 2009 Posts: 4 OS: Windows Vista 32-bit	Re: New 9800GT not working... bad card? Awesome, thanks so much!

10-22-2009, 10:26 AM	#6 (permalink)
Duffmensch Registered User Join Date: Oct 2009 Posts: 4 OS: Windows Vista 32-bit	Re: New 9800GT not working... bad card? Ok, I replaced the power supply and it's still not working... is it possible my older micro ATX motherboard isn't just getting the necessary power to the PCI-E slot? The video card I bought doesn't have its own 6-pin connector... Last edited by Duffmensch; 10-22-2009 at 10:27 AM.