Graphic card heating problem.

Zakox · 10-12-2009, 01:51 PM

Want to know if where is any fix for the heatproblem/blue screen. If there is any patch or anything else that might help?. And want to know if i can disable/enable any fans? Cus my fan at the front its working, can it be that its disabled or not installed or what you can say. Or ´can i disable the bluecreen/crash with a problem or sometimes?. the bluescreen/crash appears when my graphic card reach 63c*. So i'll hope that a problem or something else that can disable that screen.

Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090721-0152)
System Manufacturer: System manufacturer
System Model: P5Q SE
BIOS: BIOS Date: 07/10/09 14:51:47 Ver: 08.00.14
Processor: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~3.2GHz
Memory: 8190MB RAM
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 64bit Unicode
PSU: 850W Corsair TX CMPSU-850TXEU 140mm

Card name: ATI Radeon HD 4800 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9460)
DAC type: Internal DAC(400MHz)
Display Memory: 4083 MB
Dedicated Memory: 1015 MB
Shared Memory: 3067 MB
Current Mode: 1280 x 1024 (32 bit) (75Hz)
Driver Version: 8.14.0010.0685 (English)
DDI Version: 10.1

Temp and voltage

CPU Temp (46*c/114,5'F)
MB Temp (48*c/118*F)

CPU fan speed (2909RPM)
CPU q-fan controll (disabled)

Chassis fan speed (N/A)
Chassis Q-fan Controll (disable)

Power fan speed (N/A)

CPU voltage (1,208V)
3,3V voltage (3,312V)
5V voltage (5,112V)
12V voltage (12,040V)

**Tyree** · 10-12-2009, 02:09 PM

Your CPU and Mobo temps are a little to the warm side but 63C isn't too hot for the GPU.
What are the Error Codes on the BSOD screen?
My first suggestion would be to remove two of the four sticks of RAM. Filling all the RAM slots on a Mobo can cause Voltage issues and 4GB is more than sufficient.
Check the wires on the front case fan and see if they're connected to the Mobo or the PSU.
Is this a prebuilt or custom built PC?

Zakox · 10-12-2009, 03:54 PM

Quote:

Originally Posted by Tyree

Your CPU and Mobo temps are a little to the warm side but 63C isn't too hot for the GPU.
What are the Error Codes on the BSOD screen?
My first suggestion would be to remove two of the four sticks of RAM. Filling all the RAM slots on a Mobo can cause Voltage issues and 4GB is more than sufficient.
Check the wires on the front case fan and see if they're connected to the Mobo or the PSU.
Is this a prebuilt or custom built PC?

There is coming no error, its just restarting. Custom, i could choose all the stuff my self. Okay i will try to remove some of the RAM, and i will respond back in a while.

**Tyree** · 10-12-2009, 04:57 PM

Disable Auto Restart and you should get a BSOD with Error Codes instead of the restart.

1.Click on Start and then Control Panel.

Tip: In a hurry? Type system in the search box after clicking Start. Choose System from the list of results and then skip to Step 4.
2.Click on the System and Maintenance link.

Note: If you're viewing the Classic View of Control Panel, you won't see this link. Simply double-click on the System icon and proceed to Step 4.
3.Click on the System link.
4.In the task pane on the left, click the Advanced system settings link.
5.Locate the Startup and Recovery area and click on the Settings button.
6.In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.
7.Click OK in the Startup and Recovery window.
8.Click OK in the System Properties window.
9.You can now close the System window.
10.From now on, when a problem causes a BSOD or another major error that halts the system, the PC will not automatically reboot. Rebooting manually will be necessary.

Phædrus2401 · 10-12-2009, 07:37 PM

You have a Radeon 4800 series card; which one is it? 4830, 4850, 4870, 4890, 4850x2, 4870x2. Also what power supply do you have?

Does the problem happen at any particular time, or when you run a certain program? Or is it entirely random? Normally a PSU problem won't cause a blue screen, it'll just crash or shut down or reboot, but it's worth checking out.

Zakox · 10-13-2009, 04:51 AM

I have a Radeon HD4890, yeah it can happen at anytime. And i will report back in a while. Gonna check a lot of things, so may take some time. Thanks for all you're help. Keep looking in this one.

PSU: 850W Corsair TX CMPSU-850TXEU 140mm

dai · 10-13-2009, 06:17 AM

what fans do you have on the case

Zakox · 10-13-2009, 06:49 AM

Quote:

Originally Posted by dai

what fans do you have on the case

120mm Arctic Cooling AF12025 19dB That should be the one.

dai · 10-13-2009, 10:12 AM

you need one on th e front drawing in cool air and one on the rear exhausting the hot air

this creates a cool air flow across the whole system

Zakox · 10-13-2009, 11:28 AM

Quote:

Originally Posted by dai

you need one on th e front drawing in cool air and one on the rear exhausting the hot air

this creates a cool air flow across the whole system

Also got one in the front, but its not working, trying to find out why.

Cant find any solution for this one :S. Really need help.

When my screen goes black or colored i can still hear the sound of the game/music or what so ever. It must be my temp or my graphic card? or something else.

dai · 10-13-2009, 11:28 PM

if it is plugged in,it has likely failed they are cheap just replace it

can you ask a friend to try the card in their computer

have you turned off the auto reboot as suggested in post 4

Zakox · 10-14-2009, 05:18 AM

Quote:

Originally Posted by dai

if it is plugged in,it has likely failed they are cheap just replace it

can you ask a friend to try the card in their computer

have you turned off the auto reboot as suggested in post 4

Can the card works in any computer? or only some?
Yes i have.
Its when my graphic card reach 63*C temperature about that. Its just reboot, and wont happen again, unstill i shut down my computer in an hour or so and when i start it up again, it happens again.

dai · 10-14-2009, 05:36 AM

no error message usually indicates power or heat somewhere

Zakox · 10-14-2009, 08:25 AM

Quote:

Originally Posted by dai

no error message usually indicates power or heat somewhere

Pretty sure its heat or something, cus when my graphic card reach 63*C it restart or a little more. Now my temperature on the card is 50*c And it isn't happening, And that is for many hours. So its might be the temperature.

dai · 10-14-2009, 10:25 AM

63c should not be any where near causing a problem

check what your cpu temp is getting to when running by running this in the tray

i just installed the same cpu and mine is not bedded in yet but the temp range on it is

32-53 from boot to load then it drops back to 32-34 surfing

http://download.cnet.com/Core-Temp-3...-10794077.html

Zakox · 10-14-2009, 02:13 PM

Quote:

Originally Posted by dai

63c should not be any where near causing a problem

check what your cpu temp is getting to when running by running this in the tray

i just installed the same cpu and mine is not bedded in yet but the temp range on it is

32-53 from boot to load then it drops back to 32-34 surfing

http://download.cnet.com/Core-Temp-3...-10794077.html

Is hasn't done it today the reboot, Cus my Temp is staying om 50c. So its must be heating problem or something, right?. I will check it when it happens

Quote:

Originally Posted by Zakox

Is hasn't done it today the reboot, Cus my Temp is staying om 50c. So its must be heating problem or something, right?. I will check it when it happens

Can say my cpu is 36c atm. But will report back in a while

Horusrogue · 10-15-2009, 02:28 AM

Quote:

Originally Posted by Zakox

Is hasn't done it today the reboot, Cus my Temp is staying om 50c. So its must be heating problem or something, right?. I will check it when it happens

Can say my cpu is 36c atm. But will report back in a while

Then crank the fan speeds on the card? Unless this is @ 100%

Zakox · 10-15-2009, 06:19 AM

Quote:

Originally Posted by Horusrogue

Then crank the fan speeds on the card? Unless this is @ 100%

Only 34% fan speed and it stays on 48-50c.

Horusrogue · 10-16-2009, 11:02 AM

Quote:

Originally Posted by Zakox

Only 34% fan speed and it stays on 48-50c.

I attempted to relay that you should boost the fan speed for idle settings. At worst you still have a card that will end up with a dead-fan sooner (which you can likely replace) rather than a huge heat issue.
If you cannot RMA it then I would boost the fan speeds. What is the temp reading @50%? 60%?

>> My 9600GT OC Runs at 27-36 Idle with 40-50% fan speeds. Its not bad since the OC is beyond manufacturer OC but in your case...

Zakox · 10-18-2009, 11:31 AM

Quote:

Originally Posted by Horusrogue

I attempted to relay that you should boost the fan speed for idle settings. At worst you still have a card that will end up with a dead-fan sooner (which you can likely replace) rather than a huge heat issue.
If you cannot RMA it then I would boost the fan speeds. What is the temp reading @50%? 60%?

>> My 9600GT OC Runs at 27-36 Idle with 40-50% fan speeds. Its not bad since the OC is beyond manufacturer OC but in your case...

At 50% fan speed the temperature is abour 36c. Should that be enough?

10-12-2009, 01:51 PM	#1 (permalink)
Zakox Registered User Join Date: Sep 2009 Posts: 33 OS: Windows vista 64bit	Graphic card heating problem. Want to know if where is any fix for the heatproblem/blue screen. If there is any patch or anything else that might help?. And want to know if i can disable/enable any fans? Cus my fan at the front its working, can it be that its disabled or not installed or what you can say. Or ´can i disable the bluecreen/crash with a problem or sometimes?. the bluescreen/crash appears when my graphic card reach 63c. So i'll hope that a problem or something else that can disable that screen. Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.090721-0152) System Manufacturer: System manufacturer System Model: P5Q SE BIOS: BIOS Date: 07/10/09 14:51:47 Ver: 08.00.14 Processor: Intel(R) Core(TM)2 Duo CPU E8500 @ 3.16GHz (2 CPUs), ~3.2GHz Memory: 8190MB RAM DirectX Version: DirectX 10 DX Setup Parameters: Not found DxDiag Version: 6.00.6001.18000 64bit Unicode PSU: 850W Corsair TX CMPSU-850TXEU 140mm Card name: ATI Radeon HD 4800 Series Manufacturer: ATI Technologies Inc. Chip type: ATI display adapter (0x9460) DAC type: Internal DAC(400MHz) Display Memory: 4083 MB Dedicated Memory: 1015 MB Shared Memory: 3067 MB Current Mode: 1280 x 1024 (32 bit) (75Hz) Driver Version: 8.14.0010.0685 (English) DDI Version: 10.1 Temp and voltage CPU Temp (46c/114,5'F) MB Temp (48c/118F) CPU fan speed (2909RPM) CPU q-fan controll (disabled) Chassis fan speed (N/A) Chassis Q-fan Controll (disable) Power fan speed (N/A) CPU voltage (1,208V) 3,3V voltage (3,312V) 5V voltage (5,112V) 12V voltage (12,040V) Last edited by Zakox; 10-12-2009 at 01:58 PM.

10-12-2009, 02:09 PM	#2 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,781 OS: XP Pro-7RC-Mandriva My System	Re: Graphic card heating problem. Your CPU and Mobo temps are a little to the warm side but 63C isn't too hot for the GPU. What are the Error Codes on the BSOD screen? My first suggestion would be to remove two of the four sticks of RAM. Filling all the RAM slots on a Mobo can cause Voltage issues and 4GB is more than sufficient. Check the wires on the front case fan and see if they're connected to the Mobo or the PSU. Is this a prebuilt or custom built PC? __________________ Posting your PC specs will help us to help you quicker and more efficiently.

10-12-2009, 04:57 PM	#4 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,781 OS: XP Pro-7RC-Mandriva My System	Re: Graphic card heating problem. Disable Auto Restart and you should get a BSOD with Error Codes instead of the restart. 1.Click on Start and then Control Panel. Tip: In a hurry? Type system in the search box after clicking Start. Choose System from the list of results and then skip to Step 4. 2.Click on the System and Maintenance link. Note: If you're viewing the Classic View of Control Panel, you won't see this link. Simply double-click on the System icon and proceed to Step 4. 3.Click on the System link. 4.In the task pane on the left, click the Advanced system settings link. 5.Locate the Startup and Recovery area and click on the Settings button. 6.In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart. 7.Click OK in the Startup and Recovery window. 8.Click OK in the System Properties window. 9.You can now close the System window. 10.From now on, when a problem causes a BSOD or another major error that halts the system, the PC will not automatically reboot. Rebooting manually will be necessary. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

10-12-2009, 07:37 PM	#5 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,861 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: Graphic card heating problem. You have a Radeon 4800 series card; which one is it? 4830, 4850, 4870, 4890, 4850x2, 4870x2. Also what power supply do you have? Does the problem happen at any particular time, or when you run a certain program? Or is it entirely random? Normally a PSU problem won't cause a blue screen, it'll just crash or shut down or reboot, but it's worth checking out. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

10-13-2009, 04:51 AM	#6 (permalink)
Zakox Registered User Join Date: Sep 2009 Posts: 33 OS: Windows vista 64bit	Re: Graphic card heating problem. I have a Radeon HD4890, yeah it can happen at anytime. And i will report back in a while. Gonna check a lot of things, so may take some time. Thanks for all you're help. Keep looking in this one. PSU: 850W Corsair TX CMPSU-850TXEU 140mm Last edited by Zakox; 10-13-2009 at 05:09 AM.

10-13-2009, 06:17 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Graphic card heating problem. what fans do you have on the case __________________

10-13-2009, 10:12 AM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Graphic card heating problem. you need one on th e front drawing in cool air and one on the rear exhausting the hot air this creates a cool air flow across the whole system __________________

10-13-2009, 11:28 PM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Graphic card heating problem. if it is plugged in,it has likely failed they are cheap just replace it can you ask a friend to try the card in their computer have you turned off the auto reboot as suggested in post 4 __________________

10-14-2009, 05:36 AM	#13 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Graphic card heating problem. no error message usually indicates power or heat somewhere __________________

10-14-2009, 10:25 AM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Graphic card heating problem. 63c should not be any where near causing a problem check what your cpu temp is getting to when running by running this in the tray i just installed the same cpu and mine is not bedded in yet but the temp range on it is 32-53 from boot to load then it drops back to 32-34 surfing http://download.cnet.com/Core-Temp-3...-10794077.html __________________