Screen freeze problem on XFX 4890

civicjordan · 09-15-2009, 03:43 AM

Hi,
I recently bought the XFX Radeon HD4890 card, the problem is it keeps freeze the screen every time i get to play game. It freeze even on Ghost Recon 2 Advance War Fighter @ 1024 x 768 res. I can't even run 3D Mark 06 to check the card. Please help!!!

CPU - Core 2 Quad Q9550 2.83GHz
Motherboard - Asus P5KC
PSU - Coolermaster RealPower 700W Modular PSU - SLI Ready
RAM - OCZ 4GB (2x2GB) DDR2 800Mhz/PC2-6400 GOLD XTC Memory Kit
OS - Window Vista x64

**emosun** · 09-15-2009, 04:30 AM

What card was previously in the machine? Are you using the latest bios?

civicjordan · 09-15-2009, 07:06 AM

i had EN 9600GT before. could that be the bios probelm like you mention?

civicjordan · 09-15-2009, 09:57 AM

I am running on the latest v1203 bios and is still not working properly.

**emosun** · 09-15-2009, 10:07 AM

Quote:

Originally Posted by civicjordan

i had EN 9600GT before.

Thats what I thought , when changeing from nvidia to ati or vise versa you need to use a driver removal program or the two driver will conflict with each other. Use Driver Cleaner and remove anything nvidia or ati and reinstall the ati drivers fresh again.

civicjordan · 09-15-2009, 03:46 PM

Many thanks!!! i will try to uninstall both nvidia and ati drivers, and start all over again.

civicjordan · 09-15-2009, 05:46 PM

Unfortunately, i still can't get the card to work.... the temperature of the card was 67c when is idle.

**emosun** · 09-15-2009, 10:54 PM

67 when idle? Thats too hot , what is the case cooling setup? For a card like that you would want a few 120mm fans on the case.

civicjordan · 09-16-2009, 04:35 AM

Do u think adding a graphic card cooler will work? any recommendation?

civicjordan · 09-16-2009, 04:45 AM

is Arctic Cooling Turbo Module any good?

**grimx133** · 09-16-2009, 11:01 AM

I use a couple of Arctic Coolings video card coolers and they work great. Huge temperature drop and they are very quiet. They can be a bit of a pain to install though, make sure it's compatible with your card.
AC lists the Accelero Twin Turbo as working on the 4890, I use this on a 9800GT, even though it's not listed to work on my card, it does.
http://www.arctic-cooling.com/catalo...ath=2_&mID=101

The Turbo Module you ask about is a fan kit that goes on one of AC's passive coolers. In your case, that would be the Accelero S1 Rev. 2.

Turbo Module - http://www.arctic-cooling.com/catalo...ath=2_&mID=108
Accelero S1 Rev.2 - http://www.arctic-cooling.com/catalo...ath=2_&mID=105

civicjordan · 09-17-2009, 04:24 AM

Thank you for your quick reply, grimx133. i will try get the Accelero TWIN TURBO to see if it's helping or not. finger cross!!!

**grimx133** · 09-17-2009, 10:17 AM

Another thing you need to keep in mind is the ram sinks, they won't stick to the ram chips, or vrm's, without preparing the chip surface first. They are a tad slick, need to use a pencil eraser or some isopropyl alcohol on a q-tip to get rid of the slickness. Then the ram sinks will stay in place, you don't want them falling off, ram likes to be cool.

09-15-2009, 03:43 AM	#1 (permalink)
civicjordan Registered User Join Date: Jul 2009 Posts: 11 OS: Vista x64	Screen freeze problem on XFX 4890 Hi, I recently bought the XFX Radeon HD4890 card, the problem is it keeps freeze the screen every time i get to play game. It freeze even on Ghost Recon 2 Advance War Fighter @ 1024 x 768 res. I can't even run 3D Mark 06 to check the card. Please help!!! CPU - Core 2 Quad Q9550 2.83GHz Motherboard - Asus P5KC PSU - Coolermaster RealPower 700W Modular PSU - SLI Ready RAM - OCZ 4GB (2x2GB) DDR2 800Mhz/PC2-6400 GOLD XTC Memory Kit OS - Window Vista x64

09-15-2009, 04:30 AM	#2 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,064 OS: xp pro sp2 My System	Re: Screen freeze problem on XFX 4890 What card was previously in the machine? Are you using the latest bios? __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

09-15-2009, 07:06 AM	#3 (permalink)
civicjordan Registered User Join Date: Jul 2009 Posts: 11 OS: Vista x64	Re: Screen freeze problem on XFX 4890 i had EN 9600GT before. could that be the bios probelm like you mention?

09-15-2009, 09:57 AM	#4 (permalink)
civicjordan Registered User Join Date: Jul 2009 Posts: 11 OS: Vista x64	Re: Screen freeze problem on XFX 4890 I am running on the latest v1203 bios and is still not working properly.

09-15-2009, 03:46 PM	#6 (permalink)
civicjordan Registered User Join Date: Jul 2009 Posts: 11 OS: Vista x64	Re: Screen freeze problem on XFX 4890 Many thanks!!! i will try to uninstall both nvidia and ati drivers, and start all over again.

09-15-2009, 05:46 PM	#7 (permalink)
civicjordan Registered User Join Date: Jul 2009 Posts: 11 OS: Vista x64	Re: Screen freeze problem on XFX 4890 Unfortunately, i still can't get the card to work.... the temperature of the card was 67c when is idle.

09-15-2009, 10:54 PM	#8 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,064 OS: xp pro sp2 My System	Re: Screen freeze problem on XFX 4890 67 when idle? Thats too hot , what is the case cooling setup? For a card like that you would want a few 120mm fans on the case. __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

09-16-2009, 04:35 AM	#9 (permalink)
civicjordan Registered User Join Date: Jul 2009 Posts: 11 OS: Vista x64	Re: Screen freeze problem on XFX 4890 Do u think adding a graphic card cooler will work? any recommendation?

09-16-2009, 04:45 AM	#10 (permalink)
civicjordan Registered User Join Date: Jul 2009 Posts: 11 OS: Vista x64	Re: Screen freeze problem on XFX 4890 is Arctic Cooling Turbo Module any good?

09-16-2009, 11:01 AM	#11 (permalink)
grimx133 Mentor Hardware Team Join Date: Jan 2008 Location: Canada eh Posts: 3,167 OS: xp mce sp2, xp pro sp2, windows 7 beta My System	Re: Screen freeze problem on XFX 4890 I use a couple of Arctic Coolings video card coolers and they work great. Huge temperature drop and they are very quiet. They can be a bit of a pain to install though, make sure it's compatible with your card. AC lists the Accelero Twin Turbo as working on the 4890, I use this on a 9800GT, even though it's not listed to work on my card, it does. http://www.arctic-cooling.com/catalo...ath=2_&mID=101 The Turbo Module you ask about is a fan kit that goes on one of AC's passive coolers. In your case, that would be the Accelero S1 Rev. 2. Turbo Module - http://www.arctic-cooling.com/catalo...ath=2_&mID=108 Accelero S1 Rev.2 - http://www.arctic-cooling.com/catalo...ath=2_&mID=105 __________________

09-17-2009, 04:24 AM	#12 (permalink)
civicjordan Registered User Join Date: Jul 2009 Posts: 11 OS: Vista x64	Re: Screen freeze problem on XFX 4890 Thank you for your quick reply, grimx133. i will try get the Accelero TWIN TURBO to see if it's helping or not. finger cross!!!

09-17-2009, 10:17 AM	#13 (permalink)
grimx133 Mentor Hardware Team Join Date: Jan 2008 Location: Canada eh Posts: 3,167 OS: xp mce sp2, xp pro sp2, windows 7 beta My System	Re: Screen freeze problem on XFX 4890 Another thing you need to keep in mind is the ram sinks, they won't stick to the ram chips, or vrm's, without preparing the chip surface first. They are a tad slick, need to use a pencil eraser or some isopropyl alcohol on a q-tip to get rid of the slickness. Then the ram sinks will stay in place, you don't want them falling off, ram likes to be cool. __________________