Ati xfx 4890 not working!

SirSeraph · 08-03-2009, 02:30 PM

Hey guys, I'm new to the forums and I signed up for a serious reason. I just recently bought a 4890 from newegg and a power supply with two 6-pins, little did I know I needed a 6-pin and a 6+2-pin. Returned that and got a new power supply that has the 6 and a 6+2. The problem is I have everything connected right and I get a message that says the connectors are not in or not in right read manual ect. my PSU is 580w and everything seems to match up right but still the same error message! I've been very frustrated with this please someone tell me I don't have to send the video card back!

Athlon x2 3.0 ghz
4gigs ocz 1066
gigabyte 770 mobo

SirSeraph · 08-03-2009, 03:38 PM

PLEEEZ help?

Phædrus2401 · 08-03-2009, 03:40 PM

I'm the only tech in the graphics card forum right now, and I start at the bottom of the pile and work my way up. I'll get to you in a sec.

Phædrus2401 · 08-03-2009, 03:49 PM

Ok, part of your problem is that a 580w PSU is barely, barely sufficient for a 4890. If it does manage to turn on and work with that PSU you'll still get sub-par performance and wear out the card or power supply very quickly. We recommend a minimum 650w PSU for the 4890, preferably 700w.

Second, did you check how you connected the PCIe 6+2 connector? Is it oriented correctly and firmly attached? *DID* you read the manual? Always rtfm.

SirSeraph · 08-03-2009, 04:00 PM

I did indeed, the pci 6+2 is in very firmly. also on newegg the recommended minimum wattage said 500 watts.

here's a link to my PSU and GPU.

http://www.newegg.com/Product/Produc...82E16817174041

http://www.newegg.com/Product/Produc...82E16814150359

Phædrus2401 · 08-03-2009, 04:05 PM

Manufacturers *always* low-ball the power requirements. In fact the most often quoted figure I hear for the Radeon 4870's minimum requirements is 550w, and it's weaker and less power-hungry than the 4890. A 600w is the lowest I would ever consider going with a Radeon 4890, 650w is the recommended minimum for the card to work at full capacity and have a long lifespan, and 700w+ is recommended.

If you don't believe me or if I'm wrong then RMA the card back to Newegg or XFX for a replacement and see if it works.

SirSeraph · 08-03-2009, 04:13 PM

lol well crap. my friend told me the drivers are very gay cause I had an nvidia as my last GPU, and he said I should reformat that so I will try that and if it still doesn't work I'll probably send it in and get a new one. and if THAT doesn't work then I guess I'll have to upgrade my PSU ughh lol. thanks man.

Phædrus2401 · 08-03-2009, 04:16 PM

Yeah, you should have removed all your old drivers before installing the new card, you don't have to reformat though. Simply use DriverSweeper http://downloads.guru3d.com/Guru3D--...%29_d1655.html to remove the Nvidia drivers, then install the ATI drivers. If that doesn't work, send the card back for a replacement. If it still won't work then definitely get a quality PSU, I recommend this one: http://www.newegg.com/Product/Produc...82E16817139006

SirSeraph · 08-03-2009, 05:04 PM

awesome thanks so much! and what about this PSU

http://www.newegg.com/Product/Produc...82E16817341019

I'm kinda low on cash : /

Phædrus2401 · 08-03-2009, 05:20 PM

That will work. It isn't ideal, lower quality than the Corsair unit, but it will do.

**wrench97** · 08-03-2009, 05:27 PM

You need to be up here for that card to run to it's fullest potential> http://www.newegg.com/Product/Produc...9006&Tpk=750TX

SirSeraph · 08-12-2009, 12:30 AM

One thing I noticed is that it has 4x 6+2 pins would a 6+2 work in a normal 6 pin? cause mine needs both a 6 and a 6+2

**grimx133** · 08-12-2009, 12:55 AM

Yep, that's the idea of 6+2. It's an 8 pin, split off the 2 and it's a 6 pin. Much like the 20+4 or the 4+4.

SirSeraph · 08-13-2009, 08:30 PM

awesome guys thanks so much for your help!! I'll be comin back here for the rest of my problems to soon arise lol.

08-03-2009, 02:30 PM	#1 (permalink)
SirSeraph Registered User Join Date: Aug 2009 Posts: 25 OS: Windows 7 32-bit	Ati xfx 4890 not working! Hey guys, I'm new to the forums and I signed up for a serious reason. I just recently bought a 4890 from newegg and a power supply with two 6-pins, little did I know I needed a 6-pin and a 6+2-pin. Returned that and got a new power supply that has the 6 and a 6+2. The problem is I have everything connected right and I get a message that says the connectors are not in or not in right read manual ect. my PSU is 580w and everything seems to match up right but still the same error message! I've been very frustrated with this please someone tell me I don't have to send the video card back! Athlon x2 3.0 ghz 4gigs ocz 1066 gigabyte 770 mobo

08-03-2009, 03:38 PM	#2 (permalink)
SirSeraph Registered User Join Date: Aug 2009 Posts: 25 OS: Windows 7 32-bit	Re: Ati xfx 4890 not working! PLEEEZ help?

08-03-2009, 03:40 PM	#3 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,775 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: Ati xfx 4890 not working! I'm the only tech in the graphics card forum right now, and I start at the bottom of the pile and work my way up. I'll get to you in a sec. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

08-03-2009, 03:49 PM	#4 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,775 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: Ati xfx 4890 not working! Ok, part of your problem is that a 580w PSU is barely, barely sufficient for a 4890. If it does manage to turn on and work with that PSU you'll still get sub-par performance and wear out the card or power supply very quickly. We recommend a minimum 650w PSU for the 4890, preferably 700w. Second, did you check how you connected the PCIe 6+2 connector? Is it oriented correctly and firmly attached? DID you read the manual? Always rtfm. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

08-03-2009, 04:00 PM	#5 (permalink)
SirSeraph Registered User Join Date: Aug 2009 Posts: 25 OS: Windows 7 32-bit	Re: Ati xfx 4890 not working! I did indeed, the pci 6+2 is in very firmly. also on newegg the recommended minimum wattage said 500 watts. here's a link to my PSU and GPU. http://www.newegg.com/Product/Produc...82E16817174041 http://www.newegg.com/Product/Produc...82E16814150359

08-03-2009, 04:05 PM	#6 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,775 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: Ati xfx 4890 not working! Manufacturers always low-ball the power requirements. In fact the most often quoted figure I hear for the Radeon 4870's minimum requirements is 550w, and it's weaker and less power-hungry than the 4890. A 600w is the lowest I would ever consider going with a Radeon 4890, 650w is the recommended minimum for the card to work at full capacity and have a long lifespan, and 700w+ is recommended. If you don't believe me or if I'm wrong then RMA the card back to Newegg or XFX for a replacement and see if it works. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

08-03-2009, 04:13 PM	#7 (permalink)
SirSeraph Registered User Join Date: Aug 2009 Posts: 25 OS: Windows 7 32-bit	Re: Ati xfx 4890 not working! lol well crap. my friend told me the drivers are very gay cause I had an nvidia as my last GPU, and he said I should reformat that so I will try that and if it still doesn't work I'll probably send it in and get a new one. and if THAT doesn't work then I guess I'll have to upgrade my PSU ughh lol. thanks man.

08-03-2009, 04:16 PM	#8 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,775 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: Ati xfx 4890 not working! Yeah, you should have removed all your old drivers before installing the new card, you don't have to reformat though. Simply use DriverSweeper http://downloads.guru3d.com/Guru3D--...%29_d1655.html to remove the Nvidia drivers, then install the ATI drivers. If that doesn't work, send the card back for a replacement. If it still won't work then definitely get a quality PSU, I recommend this one: http://www.newegg.com/Product/Produc...82E16817139006 __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

08-03-2009, 05:04 PM	#9 (permalink)
SirSeraph Registered User Join Date: Aug 2009 Posts: 25 OS: Windows 7 32-bit	Re: Ati xfx 4890 not working! awesome thanks so much! and what about this PSU http://www.newegg.com/Product/Produc...82E16817341019 I'm kinda low on cash : /

08-03-2009, 05:20 PM	#10 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,775 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: Ati xfx 4890 not working! That will work. It isn't ideal, lower quality than the Corsair unit, but it will do. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

08-03-2009, 05:27 PM	#11 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,483 OS: Win7	Re: Ati xfx 4890 not working! You need to be up here for that card to run to it's fullest potential> http://www.newegg.com/Product/Produc...9006&Tpk=750TX __________________ Power Supply and Selection

08-12-2009, 12:30 AM	#12 (permalink)
SirSeraph Registered User Join Date: Aug 2009 Posts: 25 OS: Windows 7 32-bit	Re: Ati xfx 4890 not working! One thing I noticed is that it has 4x 6+2 pins would a 6+2 work in a normal 6 pin? cause mine needs both a 6 and a 6+2

08-12-2009, 12:55 AM	#13 (permalink)
grimx133 Mentor Hardware Team Join Date: Jan 2008 Location: Canada eh Posts: 3,138 OS: xp mce sp2, xp pro sp2, windows 7 beta My System	Re: Ati xfx 4890 not working! Yep, that's the idea of 6+2. It's an 8 pin, split off the 2 and it's a 6 pin. Much like the 20+4 or the 4+4. __________________

08-13-2009, 08:30 PM	#14 (permalink)
SirSeraph Registered User Join Date: Aug 2009 Posts: 25 OS: Windows 7 32-bit	Re: Ati xfx 4890 not working! awesome guys thanks so much for your help!! I'll be comin back here for the rest of my problems to soon arise lol.