CCC has encountered a problem

shotgn · 08-01-2009, 05:55 PM

This happened when i just updated to 9.7
I dont recall the other version i used. It has been a while since i updated.
I tried to roll back driver same thing happened.
Last time this happened i reloaded windows. which was no big deal was thinkin about doin it anyway.
This time i dont want to do that.
Any suggestions?

Phædrus2401 · 08-01-2009, 06:03 PM

What exactly is the problem? An error window popping up saying "ATI Catalyst Control Center has encountered a problem and needs to close."?

Try uninstalling the CCC completely and installing the new version again. If that doesn't work uninstall all ATI video card drivers and the CCC, then use DriverSweeper http://downloads.guru3d.com/Guru3D--...%29_d1655.html to clean up any remnants, then install the latest drivers.

Let us know how that goes.

shotgn · 08-01-2009, 06:10 PM

Quote:

Originally Posted by Phædrus2401

What exactly is the problem? An error window popping up saying "ATI Catalyst Control Center has encountered a problem and needs to close."?

That is it...i will try your suggestion thanks. Ill post soon with update

shotgn · 08-01-2009, 06:34 PM

tried that still get same message....should i try removing everything including chipset drivers as well?

Phædrus2401 · 08-01-2009, 06:50 PM

NO. Don't remove chipset drivers, haha, that'll cause a lot of problems. Seriously, don't do that.

Just to make sure, were you using the correct version? Are you on 32-bit or 64-bit XP? Make sure to get the right driver.

shotgn · 08-01-2009, 06:52 PM

32 bit, and yes i got the right driver.....btw i do have the original drivers with the chipset thats why i asked

Phædrus2401 · 08-01-2009, 07:03 PM

No, reinstalling the chipset drivers probably wouldn't help, those are for your motherboard.

I'll let one of the other techs take it from here, I'm not good with drivers.

shotgn · 08-02-2009, 09:49 AM

bumpp

**Tyree** · 08-02-2009, 03:27 PM

Ive been seeing this problem pop up on several forums recently. Anything from what you experienced to the CCC Control Center not opening at all. I has the same problem with a 3650ATI card that I use in my shop PC. I had an Acronis image from a few days earlier so I used that to get my older drivers back.
If you're referring to the ATI chipset drivers, yes uninstall them also.

shotgn · 08-02-2009, 06:53 PM

thanks ill try that then...ill post back soon

shotgn · 08-02-2009, 08:24 PM

still no luck, get same message...as much as i love ati....
I am tired of going thru this every time I update the drivers.

I think I might go to nvidia.....unless there is another way?

If you guys suggest i try nvidia what would be a good card for the specs i have?

shotgn · 08-04-2009, 04:05 AM

bumpp

shotgn · 08-05-2009, 03:48 AM

anyone?

Phædrus2401 · 08-05-2009, 12:20 PM

Sorry. Have you tried rolling back to a previous driver/CCC version? The new one seems to be having a lot of problems.

shotgn · 08-05-2009, 09:02 PM

yes i have . went back a few drivers actually. im just tired of the problem
Not the first time this has happened.
Unless someone has an alternative besides reloading windows.

Thats why I has asked about a compatible nvidia card with my system specs

Thanks

08-01-2009, 05:55 PM	#1 (permalink)
shotgn Registered User Join Date: Aug 2008 Posts: 199 OS: xp My System	CCC has encountered a problem This happened when i just updated to 9.7 I dont recall the other version i used. It has been a while since i updated. I tried to roll back driver same thing happened. Last time this happened i reloaded windows. which was no big deal was thinkin about doin it anyway. This time i dont want to do that. Any suggestions? __________________ Do or do not, there is no try -yoda-

08-01-2009, 06:03 PM	#2 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,855 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: CCC has encountered a problem What exactly is the problem? An error window popping up saying "ATI Catalyst Control Center has encountered a problem and needs to close."? Try uninstalling the CCC completely and installing the new version again. If that doesn't work uninstall all ATI video card drivers and the CCC, then use DriverSweeper http://downloads.guru3d.com/Guru3D--...%29_d1655.html to clean up any remnants, then install the latest drivers. Let us know how that goes. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

08-01-2009, 06:34 PM	#4 (permalink)
shotgn Registered User Join Date: Aug 2008 Posts: 199 OS: xp My System	Re: CCC has encountered a problem tried that still get same message....should i try removing everything including chipset drivers as well? __________________ Do or do not, there is no try -yoda-

08-01-2009, 06:50 PM	#5 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,855 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: CCC has encountered a problem NO. Don't remove chipset drivers, haha, that'll cause a lot of problems. Seriously, don't do that. Just to make sure, were you using the correct version? Are you on 32-bit or 64-bit XP? Make sure to get the right driver. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

08-01-2009, 06:52 PM	#6 (permalink)
shotgn Registered User Join Date: Aug 2008 Posts: 199 OS: xp My System	Re: CCC has encountered a problem 32 bit, and yes i got the right driver.....btw i do have the original drivers with the chipset thats why i asked __________________ Do or do not, there is no try -yoda-

08-01-2009, 07:03 PM	#7 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,855 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: CCC has encountered a problem No, reinstalling the chipset drivers probably wouldn't help, those are for your motherboard. I'll let one of the other techs take it from here, I'm not good with drivers. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

08-02-2009, 09:49 AM	#8 (permalink)
shotgn Registered User Join Date: Aug 2008 Posts: 199 OS: xp My System	Re: CCC has encountered a problem bumpp __________________ Do or do not, there is no try -yoda-

08-02-2009, 03:27 PM	#9 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,767 OS: XP Pro-7RC-Mandriva My System	Re: CCC has encountered a problem Ive been seeing this problem pop up on several forums recently. Anything from what you experienced to the CCC Control Center not opening at all. I has the same problem with a 3650ATI card that I use in my shop PC. I had an Acronis image from a few days earlier so I used that to get my older drivers back. If you're referring to the ATI chipset drivers, yes uninstall them also. __________________ Posting your PC specs will help us to help you quicker and more efficiently.

08-02-2009, 06:53 PM	#10 (permalink)
shotgn Registered User Join Date: Aug 2008 Posts: 199 OS: xp My System	Re: CCC has encountered a problem thanks ill try that then...ill post back soon __________________ Do or do not, there is no try -yoda-

08-02-2009, 08:24 PM	#11 (permalink)
shotgn Registered User Join Date: Aug 2008 Posts: 199 OS: xp My System	Re: CCC has encountered a problem still no luck, get same message...as much as i love ati.... I am tired of going thru this every time I update the drivers. I think I might go to nvidia.....unless there is another way? If you guys suggest i try nvidia what would be a good card for the specs i have? __________________ Do or do not, there is no try -yoda-

08-04-2009, 04:05 AM	#12 (permalink)
shotgn Registered User Join Date: Aug 2008 Posts: 199 OS: xp My System	Re: CCC has encountered a problem bumpp __________________ Do or do not, there is no try -yoda-

08-05-2009, 03:48 AM	#13 (permalink)
shotgn Registered User Join Date: Aug 2008 Posts: 199 OS: xp My System	Re: CCC has encountered a problem anyone? __________________ Do or do not, there is no try -yoda-

08-05-2009, 12:20 PM	#14 (permalink)
Phædrus2401 Hardware Tech Team Join Date: Mar 2009 Location: New Orleans Posts: 3,855 OS: Vista Ultimate x64 SP1 + Ubuntu 9.04 My System	Re: CCC has encountered a problem Sorry. Have you tried rolling back to a previous driver/CCC version? The new one seems to be having a lot of problems. __________________ Good PSU brands: Corsair, SeaSonic, CWT, PC Power and Cooling, Thermaltake Toughpower, CoolerMaster Real Power Pro On 80+ Certification - PSU Information and Selection - Power Supply Myths You don't get what you don't pay for.

08-05-2009, 09:02 PM	#15 (permalink)
shotgn Registered User Join Date: Aug 2008 Posts: 199 OS: xp My System	Re: CCC has encountered a problem yes i have . went back a few drivers actually. im just tired of the problem Not the first time this has happened. Unless someone has an alternative besides reloading windows. Thats why I has asked about a compatible nvidia card with my system specs Thanks __________________ Do or do not, there is no try -yoda-