HIS Radeon 4890 - NOT WORKING

jrockpunk1 · 07-30-2009, 01:35 PM

So I did everything as I should. The first problem was that it wouldn't go in. The jutty out metal contacs something (on the end) before it slides all the way in. So I pushed as hard as I could and managed to get it in as far as I could. It seems as if half isn't in as much as the other though. So, I plug in the 2 PCIe's and screw it in, turn it on, everything comes on (including the fan on the graphics card) aaaaandd.... nothing. Nothing shows up on the screen. As well as that, the BIOS beep is different. Instead of the usual "beeeep", it's:

"beeep, beep beep beep". Nothing shows up.

If it's because the metal is stopping it sliding in, would it do any damage to cut it off? I'm talking about the metal on the side where all the ports are and it jutts past the GPU for no aparrent reason.

**emosun** · 07-30-2009, 02:16 PM

One long beep and several short beeps is universal computer language for "no video card".

Try installing it outside the case so it at least fits in the board properly , then try the card out with it properly seated to see if it was just sitting funny or if it's a actual incompatibility. The board might just need a bios update.

jrockpunk1 · 07-30-2009, 02:36 PM

I think the problem is that the metal touches the back of my case before it can slide in properly :(

I'll try it outside the case when I can.

jrockpunk1 · 07-30-2009, 05:25 PM

It fits in the other PCI slot and I got it working :)

**wrench97** · 07-30-2009, 05:32 PM

You need to put it in the first PCIe slot, when installing the card the tab on the bottom has to slide inside the case not out through the slot in the back.

jrockpunk1 · 07-30-2009, 05:53 PM

I know. And why do I need to install it in the top? Is that why I'm getting a low FPS gaming ATM (the same as my 9600 GT)?

jrockpunk1 · 07-30-2009, 06:23 PM

GOD DAMNIT IT'S A X8 SLOT. I FEEL LIKE HURLING SO MUCH ABUSE RIGHT NOW!!!!!! I'VE SPENT 12 HOURS (SINCE 2PM) TRYING TO GET THIS SORTED AND NOW I HAVE TO WAIT UNTIL TOMORROW. AAARGGGGHHG!!!!!

OK, I'm cool.

**wrench97** · 07-30-2009, 06:29 PM

That's why.

jrockpunk1 · 07-30-2009, 10:27 PM

Yeah lol. Well, I hope I can get it to fit...

jrockpunk1 · 07-31-2009, 06:34 AM

Well, I did. But the FPS still sucks.

It's in the first PCI slots, there are no other nVidia drivers installed (uninstalled with driver cleaner) and the latest catalyst ATI driver is installed.

Is it normal for a 4890 to be getting 55 FPS on the battlements in 2fort (team fortress 2) with no one around? It's performing exactly the same as my 9600 GT :/

**wrench97** · 07-31-2009, 11:24 AM

What does the CPU usage look like?

jrockpunk1 · 07-31-2009, 12:26 PM

can you have a look at this thread? I just mentioned my CPU usage there:

Low FPS

**wrench97** · 07-31-2009, 04:16 PM

I'm going to close this thread no sense in having two on the same thing.

07-30-2009, 01:35 PM	#1 (permalink)
jrockpunk1 Registered User Join Date: Dec 2007 Posts: 494 OS: winXP My System	HIS Radeon 4890 - NOT WORKING So I did everything as I should. The first problem was that it wouldn't go in. The jutty out metal contacs something (on the end) before it slides all the way in. So I pushed as hard as I could and managed to get it in as far as I could. It seems as if half isn't in as much as the other though. So, I plug in the 2 PCIe's and screw it in, turn it on, everything comes on (including the fan on the graphics card) aaaaandd.... nothing. Nothing shows up on the screen. As well as that, the BIOS beep is different. Instead of the usual "beeeep", it's: "beeep, beep beep beep". Nothing shows up. If it's because the metal is stopping it sliding in, would it do any damage to cut it off? I'm talking about the metal on the side where all the ports are and it jutts past the GPU for no aparrent reason.

07-30-2009, 02:16 PM	#2 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,064 OS: xp pro sp2 My System	Re: HIS Radeon 4890 - NOT WORKING One long beep and several short beeps is universal computer language for "no video card". Try installing it outside the case so it at least fits in the board properly , then try the card out with it properly seated to see if it was just sitting funny or if it's a actual incompatibility. The board might just need a bios update. __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

07-30-2009, 02:36 PM	#3 (permalink)
jrockpunk1 Registered User Join Date: Dec 2007 Posts: 494 OS: winXP My System	Re: HIS Radeon 4890 - NOT WORKING I think the problem is that the metal touches the back of my case before it can slide in properly :( I'll try it outside the case when I can.

07-30-2009, 05:25 PM	#4 (permalink)
jrockpunk1 Registered User Join Date: Dec 2007 Posts: 494 OS: winXP My System	Re: HIS Radeon 4890 - NOT WORKING It fits in the other PCI slot and I got it working :)

07-30-2009, 05:32 PM	#5 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,805 OS: Win7	Re: HIS Radeon 4890 - NOT WORKING You need to put it in the first PCIe slot, when installing the card the tab on the bottom has to slide inside the case not out through the slot in the back. __________________ Power Supply and Selection

07-30-2009, 05:53 PM	#6 (permalink)
jrockpunk1 Registered User Join Date: Dec 2007 Posts: 494 OS: winXP My System	Re: HIS Radeon 4890 - NOT WORKING I know. And why do I need to install it in the top? Is that why I'm getting a low FPS gaming ATM (the same as my 9600 GT)?

07-30-2009, 06:23 PM	#7 (permalink)
jrockpunk1 Registered User Join Date: Dec 2007 Posts: 494 OS: winXP My System	Re: HIS Radeon 4890 - NOT WORKING GOD DAMNIT IT'S A X8 SLOT. I FEEL LIKE HURLING SO MUCH ABUSE RIGHT NOW!!!!!! I'VE SPENT 12 HOURS (SINCE 2PM) TRYING TO GET THIS SORTED AND NOW I HAVE TO WAIT UNTIL TOMORROW. AAARGGGGHHG!!!!! OK, I'm cool.

07-30-2009, 06:29 PM	#8 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,805 OS: Win7	Re: HIS Radeon 4890 - NOT WORKING That's why. __________________ Power Supply and Selection

07-30-2009, 10:27 PM	#9 (permalink)
jrockpunk1 Registered User Join Date: Dec 2007 Posts: 494 OS: winXP My System	Re: HIS Radeon 4890 - NOT WORKING Yeah lol. Well, I hope I can get it to fit...

07-31-2009, 06:34 AM	#10 (permalink)
jrockpunk1 Registered User Join Date: Dec 2007 Posts: 494 OS: winXP My System	Re: HIS Radeon 4890 - NOT WORKING Well, I did. But the FPS still sucks. It's in the first PCI slots, there are no other nVidia drivers installed (uninstalled with driver cleaner) and the latest catalyst ATI driver is installed. Is it normal for a 4890 to be getting 55 FPS on the battlements in 2fort (team fortress 2) with no one around? It's performing exactly the same as my 9600 GT :/

07-31-2009, 11:24 AM	#11 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,805 OS: Win7	Re: HIS Radeon 4890 - NOT WORKING What does the CPU usage look like? __________________ Power Supply and Selection

07-31-2009, 12:26 PM	#12 (permalink)
jrockpunk1 Registered User Join Date: Dec 2007 Posts: 494 OS: winXP My System	Re: HIS Radeon 4890 - NOT WORKING can you have a look at this thread? I just mentioned my CPU usage there: Low FPS

07-31-2009, 04:16 PM	#13 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,805 OS: Win7	Re: HIS Radeon 4890 - NOT WORKING I'm going to close this thread no sense in having two on the same thing. __________________ Power Supply and Selection