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Video Card Support video card support forum; XFX, eVGA, ATI, PNY, Asus, Diamond

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Old 07-10-2009, 03:10 PM   #1 (permalink)
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Asus GTX260 issues

Hope this is the right forum for me to ask at, as I "hope" this is a GPU issue - let me explain: bought a brand new computer mere three days ago, and here I already managed to run into issues. When playing a game (randomly tested on WoW and Oblivion) for a random amount of time, I get a freeze - all I get displayed is one colour (so far encountered gray, red, pink, green and brown) - at first suspected just a driver issue and simply rebooted, but that's where the trouble starts. Mobo beeps and indicates "No VGA detected" to quote the manual, the (I assume) video card fans start off at max speed and Wins start up normally (according to the sounds), while the monitor gets nothing but "No Signal". Now the only thing that helps is a random amount of hard reboots until it simply recognizes the video card again. This boot up problem never occurs normally, only after the freeze.

I'm only getting more and more frustrated, tried reinstalling Asus drivers, nVidia drivers, reinstalled DirectX, checked if the card is overheating (and it doesn't)...I'd open the case up to check it for myself, but the warranty is so fresh I don't want to breach the seals just out of curiosity. I would like to ask you people if there is anything I can do to fix this before I go screaming back to the shop to prove them that a girl can't fix a comp on her own :) Thanks in advance for any tips.

Mobo: Asus P5Q3
CPU: Core 2 Quad Q8200
GPU: Asus ENGMX260 top
RAM: 2048MB DDR3 1333MHz CL9 Kingston
PS: Fortron 650W FSP650-80GLN
OS: WinXP Pro, SP3
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Old 07-11-2009, 04:29 AM   #2 (permalink)
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Re: Asus GTX260 issues

Hi airensyarl and welcome to TSF,

The best advise i can give you is to take it back to the store for a replacement, it seems you got a bad card, which can happen from time to time. They should replace your PC for free.
Good luck.
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Old 07-11-2009, 04:44 AM   #3 (permalink)
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Re: Asus GTX260 issues

No question on a computer this new, take it back immediately and get a replacement. Don't even try to "fix" something that should have been right in the first place.
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