[SOLVED] Computer keeps rebooting after new GFX card install.

danishmaggot · 06-17-2009, 04:45 PM

Ok so here is the deal. I just bought a new gfx card for our desktop. When Windows starts up it just gets to the windows logo and then it reboots after that.

http://h10025.www1.hp.com/ewfrf/wc/d...0213821&dlc=en <------------ This is the specs for the desktop.

There are 2 changes on it thought. It has 1.5 GB of ram now and the power supply is a 500W Antec.

This is the gfx card that I am having trouble with: http://www.newegg.com/Product/Produc...d-_-Pst01Image

Hope you can help :)

Edit: By the way, it starts up fine in safe mode and I can install the card from there.

danishmaggot · 06-17-2009, 10:56 PM

Here is a couple of things I tried:

1: Removed all the old ATI drivers from safe mode.

2: Tried to install drivers from the cd that came with the card and from ATI's website, but it would not let me.

Windows Xp installs the cards in safe mode with the new hardware detection, but i still can't start up in normal mode. I tried to turn off the automatic reboot but then it gives me BSOD and says " a driver has overrun a stack-based buffer" or something like that.

I am at a loss here :(

Riskyone101 · 06-18-2009, 02:15 AM

Hello and Welcome to TSF,

Could you list the graphics card here.
The links dont work for me.

danishmaggot · 06-18-2009, 12:36 PM

Quote:

Originally Posted by Riskyone101

Hello and Welcome to TSF,

Could you list the graphics card here.
The links dont work for me.

Hello and thank you for your response.

I somehow made it work last night

I have no idea what I really did though, so I will list a couple of things I did.

1: Put in the old graphics card and installed all the drivers for it and completely removed them again, before replacing the card with the new one.

2: Disabled a high definition audio device in device manager that had the little yellow ! sign on it.

3: Fixed the time and date in bios (The motherboard resets itself to 2002 for some reason)

The card is a Gigabyte Radeon HD 4350.

As I said though, it works now. I hope you will be able to narrow it down for me as I would really love to know what I did to fixed

Riskyone101 · 06-19-2009, 01:27 AM

OK go here for Raedon HD 4350 driver: (vista 32bit version)
http://game.amd.com/us-en/drivers_ca...common-vista32

If the motherboard reset itself then I would suggest replacing the battery
on the motherboard. There only a few bucks (3-4). Also while your in the pc
blow it out with compressed air and check all cable and wire connections to
make sure they are clean and tight.

Post back after doing above and let me know if this solved the problem for you?

dai · 06-19-2009, 02:01 AM

upgrade your power supply

http://www.newegg.com/Product/Produc...air%2b550w

danishmaggot · 06-19-2009, 09:19 AM

Quote:

Originally Posted by Riskyone101

OK go here for Raedon HD 4350 driver: (vista 32bit version)
http://game.amd.com/us-en/drivers_ca...common-vista32

If the motherboard reset itself then I would suggest replacing the battery
on the motherboard. There only a few bucks (3-4). Also while your in the pc
blow it out with compressed air and check all cable and wire connections to
make sure they are clean and tight.

Post back after doing above and let me know if this solved the problem for you?

I figured out the problem. It was the high definition audio driver that was the problem. It obviously conflicted with the card.

Thank you for your suggestions.

dai · 06-19-2009, 09:48 AM

glad you found and sorted the problem

06-17-2009, 04:45 PM	#1 (permalink)
danishmaggot Registered User Join Date: Aug 2008 Posts: 20 OS: Vista	[SOLVED] Computer keeps rebooting after new GFX card install. Ok so here is the deal. I just bought a new gfx card for our desktop. When Windows starts up it just gets to the windows logo and then it reboots after that. http://h10025.www1.hp.com/ewfrf/wc/d...0213821&dlc=en <------------ This is the specs for the desktop. There are 2 changes on it thought. It has 1.5 GB of ram now and the power supply is a 500W Antec. This is the gfx card that I am having trouble with: http://www.newegg.com/Product/Produc...d-_-Pst01Image Hope you can help :) Edit: By the way, it starts up fine in safe mode and I can install the card from there. Last edited by danishmaggot; 06-17-2009 at 04:47 PM.

06-17-2009, 10:56 PM	#2 (permalink)
danishmaggot Registered User Join Date: Aug 2008 Posts: 20 OS: Vista	Re: Computer keeps rebooting after new GFX card install. Here is a couple of things I tried: 1: Removed all the old ATI drivers from safe mode. 2: Tried to install drivers from the cd that came with the card and from ATI's website, but it would not let me. Windows Xp installs the cards in safe mode with the new hardware detection, but i still can't start up in normal mode. I tried to turn off the automatic reboot but then it gives me BSOD and says " a driver has overrun a stack-based buffer" or something like that. I am at a loss here :(

06-18-2009, 02:15 AM	#3 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,791 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Computer keeps rebooting after new GFX card install. Hello and Welcome to TSF, Could you list the graphics card here. The links dont work for me. __________________

06-19-2009, 01:27 AM	#5 (permalink)
Riskyone101 Tech Hardware Team Join Date: Oct 2008 Location: Chicago, IL. Posts: 3,791 OS: XP Pro SP3, MCE 2005 sp3, Vista Ultimate SP2, Windows 7 Ultimate My System	Re: Computer keeps rebooting after new GFX card install. OK go here for Raedon HD 4350 driver: (vista 32bit version) http://game.amd.com/us-en/drivers_ca...common-vista32 If the motherboard reset itself then I would suggest replacing the battery on the motherboard. There only a few bucks (3-4). Also while your in the pc blow it out with compressed air and check all cable and wire connections to make sure they are clean and tight. Post back after doing above and let me know if this solved the problem for you? __________________

06-19-2009, 02:01 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,769 OS: win 7 32x 64x rtm	Re: Computer keeps rebooting after new GFX card install. upgrade your power supply http://www.newegg.com/Product/Produc...air%2b550w __________________

06-19-2009, 09:48 AM	#8 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,769 OS: win 7 32x 64x rtm	Re: [SOLVED] Computer keeps rebooting after new GFX card install. glad you found and sorted the problem __________________