VPU Recover problems on Gigabyte X800 Pro

KingD · 02-05-2005, 10:09 AM

Four days ago I got my new gfx card which is a Gigabyte X800 Pro and should replace my old Geforce6800 which died some weeks ago.

Since then my system is crashing in any kind of game (Madden2005, NFSU2, Vampire, etc.) and every possible solution I found throughout the net failed to fix the problem.

The crash either opens a "your gfx adapter has been reset"-message if VPU recover is activated or just freezes the screen forcing a reboot if deactivated.

When VPU recover is activated and I quit the game Windows usually crashes in the next 5 minutes (seems VPU recover still does not work really good).

I had the same problem with a Radeon 9800 two years ago (ATI didnt really improve did they) which ended in a dead card some months later. The problem two years ago was heat related.

This time GPU temperatures seem to be fine in Rivatuner (maximum I saw was about 60 or 65°C). CPU temperature is ok too (55-65°C when 100% busy).

Below my system specs :
~~~~~~~~~~~~~~~~~~

Asus P4C800-E Deluxe (newest Bios)
Intel Pentium 4E 2.8 Ghz Prescott
2x512 MB Samsung DDR400 memory

350 Watt Enermax PSU EG365AX-VE
+3.3V 32A
+5V 32A
+12V 26A
-5V 1A
-12V 1A

Gigabyte Radeon X800 Pro 256
Creative Soundblaster Audigy
DLINK 4-port 100Mbit network Adapter

2x74 GB WD-Raptor 10000RPM
1x200 GB Maxtor 7400 SATA
1x200 GB WD 7400 SATA
1x120 GB IBM 7400 ATA100
1xToshiba SDM1702 DVDROM
1xNEC ND2510 DVD-Burner

Logitech MX1000 Mouse
Logitech Dual Action Gamepad

Windows XP Professional SP2
ATI Catalyst 5.1
~~~~~~~~~~~~~~~~~~

And here everything I tried so far :
~~~~~~~~~~~~~~~~~~~~~~~

When changing drivers old ones have been uninstalled and system has been cleaned using Driver Cleaner. Gfx card power connector is on a single rail coming from the PSU.

1. Any possible combination of AGP-Fastwrite / AGP-Speed (4x8x) / AGP/PCI write/read in Smartgart --> no effect

2. Fresh windows --> no effect

3. Fresh windows without Chipset drivers, SP2, Soundcard, Network Card, DVD-Drives and all HDDs except the WD200 --> no effect but it felt as if the system was running longer till the crash occured (one time even a full hour)

4. Installation outside of the case to check for possible temperature problems --> no effect

5. Omega drivers 4.12 --> no effect

6. 2x256 MB Samsung DDR400 instead of 2x512 --> no effect

7. 1x512 MB Samsung instead of 2x512 to test for single channel --> no effect

8. Increased AGP Voltage to 1.7V and 1.8V in all setups above --> no effect (but felt like running a little longer)

9. 300W PSU (had no other one) instead of 350W Enermax with only 2xWD74 attached --> no effect (was running longer though I think)

10. 2.4 GHz P4A instead of 2.8 GHz P4E --> no effect

11. Deactivating all unnecessary components in BIOS (Parallel, Serial, Network, etc.) in all setups above --> no effect

12. Different mouse and no gamepad to see if an external component may be interfering with the system --> no effect

13. Installed Monitor drivers (yes I am desperate) --> no effect

14. Underclocked CPU to 1.4 Ghz --> no effect

15. Underclocked GPU to minimum --> no effect

16. Deactivated any kind of background processes which are not required --> no effect

17. Increased Memory, Vcore and AGP voltage --> no effect

18. AGP Aperture Size 64, 128 and 256 --> no effect

19. Disabled USB Legacy Support --> no effect

20. Fresh windows with all ACPI options disabled --> no effect

21. Fresh windows with GFX card not sharing any IRQ --> no effect

22. Checked card in OTHER system --> working fine

23. ordered an Antec Truepower550 PSU --> will be shipped tuesday
~~~~~~~~~~~~~~~~~~~~~~~

This should pretty much sum up what I had been doing the last days.
I hope the new PSU will fix the problem but I somehow doubt it.

I hope a board change wont be required as the system changes I did pretty much cost all money available.

If you got an idea please post it...if you plan on buying an ATI-card just don't do it and go for NVidia.

dai · 02-05-2005, 10:30 AM

i agree with you on the ati card,but i think the power supply will cure your problem
let us know how you go

KingD · 02-08-2005, 01:23 PM

New PSU arrived today but didnt fix the problems.

During the last days I found out that Doom3 is working fine (OpenGL) and only Direct3D games seem to be affected by the VPU-recover crash.

Damn I should really have gone for the 6800GT...

dai · 02-09-2005, 01:00 AM

there is a lot on it here
http://www.annoyances.org/exec/forum/winxp/t1056424505

KingD · 02-09-2005, 06:00 AM

Gonna try that the evening.

First i´ll try what happens on a Windows 2000 machine...maybe that will fix the problem

KingD · 02-09-2005, 09:18 AM

@Dai : Didnt find anything on the site that fixes the problem but thanks for posting anyway.

Win2k refuses to even install on my system stopping right after the initialization of setup...guess i´ll wait for Gigabyte to finally answer my email and either rma the card or spend somemore money and get a new mainboard to try with....or just wait for ATI to fix their card issues with D3D in upcoming versions of Catalyst.

I´ll let you know when (if ever) the problem is gone.

02-05-2005, 10:09 AM	#1 (permalink)
KingD Registered User Join Date: Feb 2005 Posts: 5 OS: WINXP/PROFSP2	VPU Recover problems on Gigabyte X800 Pro Four days ago I got my new gfx card which is a Gigabyte X800 Pro and should replace my old Geforce6800 which died some weeks ago. Since then my system is crashing in any kind of game (Madden2005, NFSU2, Vampire, etc.) and every possible solution I found throughout the net failed to fix the problem. The crash either opens a "your gfx adapter has been reset"-message if VPU recover is activated or just freezes the screen forcing a reboot if deactivated. When VPU recover is activated and I quit the game Windows usually crashes in the next 5 minutes (seems VPU recover still does not work really good). I had the same problem with a Radeon 9800 two years ago (ATI didnt really improve did they) which ended in a dead card some months later. The problem two years ago was heat related. This time GPU temperatures seem to be fine in Rivatuner (maximum I saw was about 60 or 65°C). CPU temperature is ok too (55-65°C when 100% busy). Below my system specs : ~~~~~~~~~~~~~~~~~~ Asus P4C800-E Deluxe (newest Bios) Intel Pentium 4E 2.8 Ghz Prescott 2x512 MB Samsung DDR400 memory 350 Watt Enermax PSU EG365AX-VE +3.3V 32A +5V 32A +12V 26A -5V 1A -12V 1A Gigabyte Radeon X800 Pro 256 Creative Soundblaster Audigy DLINK 4-port 100Mbit network Adapter 2x74 GB WD-Raptor 10000RPM 1x200 GB Maxtor 7400 SATA 1x200 GB WD 7400 SATA 1x120 GB IBM 7400 ATA100 1xToshiba SDM1702 DVDROM 1xNEC ND2510 DVD-Burner Logitech MX1000 Mouse Logitech Dual Action Gamepad Windows XP Professional SP2 ATI Catalyst 5.1 ~~~~~~~~~~~~~~~~~~ And here everything I tried so far : ~~~~~~~~~~~~~~~~~~~~~~~ When changing drivers old ones have been uninstalled and system has been cleaned using Driver Cleaner. Gfx card power connector is on a single rail coming from the PSU. 1. Any possible combination of AGP-Fastwrite / AGP-Speed (4x8x) / AGP/PCI write/read in Smartgart --> no effect 2. Fresh windows --> no effect 3. Fresh windows without Chipset drivers, SP2, Soundcard, Network Card, DVD-Drives and all HDDs except the WD200 --> no effect but it felt as if the system was running longer till the crash occured (one time even a full hour) 4. Installation outside of the case to check for possible temperature problems --> no effect 5. Omega drivers 4.12 --> no effect 6. 2x256 MB Samsung DDR400 instead of 2x512 --> no effect 7. 1x512 MB Samsung instead of 2x512 to test for single channel --> no effect 8. Increased AGP Voltage to 1.7V and 1.8V in all setups above --> no effect (but felt like running a little longer) 9. 300W PSU (had no other one) instead of 350W Enermax with only 2xWD74 attached --> no effect (was running longer though I think) 10. 2.4 GHz P4A instead of 2.8 GHz P4E --> no effect 11. Deactivating all unnecessary components in BIOS (Parallel, Serial, Network, etc.) in all setups above --> no effect 12. Different mouse and no gamepad to see if an external component may be interfering with the system --> no effect 13. Installed Monitor drivers (yes I am desperate) --> no effect 14. Underclocked CPU to 1.4 Ghz --> no effect 15. Underclocked GPU to minimum --> no effect 16. Deactivated any kind of background processes which are not required --> no effect 17. Increased Memory, Vcore and AGP voltage --> no effect 18. AGP Aperture Size 64, 128 and 256 --> no effect 19. Disabled USB Legacy Support --> no effect 20. Fresh windows with all ACPI options disabled --> no effect 21. Fresh windows with GFX card not sharing any IRQ --> no effect 22. Checked card in OTHER system --> working fine 23. ordered an Antec Truepower550 PSU --> will be shipped tuesday ~~~~~~~~~~~~~~~~~~~~~~~ This should pretty much sum up what I had been doing the last days. I hope the new PSU will fix the problem but I somehow doubt it. I hope a board change wont be required as the system changes I did pretty much cost all money available. If you got an idea please post it...if you plan on buying an ATI-card just don't do it and go for NVidia. Last edited by KingD; 02-05-2005 at 10:12 AM.

02-05-2005, 10:30 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,795 OS: win 7 32x 64x rtm	i agree with you on the ati card,but i think the power supply will cure your problem let us know how you go

02-08-2005, 01:23 PM	#3 (permalink)
KingD Registered User Join Date: Feb 2005 Posts: 5 OS: WINXP/PROFSP2	New PSU arrived today but didnt fix the problems. During the last days I found out that Doom3 is working fine (OpenGL) and only Direct3D games seem to be affected by the VPU-recover crash. Damn I should really have gone for the 6800GT...

02-09-2005, 01:00 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,795 OS: win 7 32x 64x rtm	there is a lot on it here http://www.annoyances.org/exec/forum/winxp/t1056424505

02-09-2005, 06:00 AM	#5 (permalink)
KingD Registered User Join Date: Feb 2005 Posts: 5 OS: WINXP/PROFSP2	Gonna try that the evening. First i´ll try what happens on a Windows 2000 machine...maybe that will fix the problem

02-09-2005, 09:18 AM	#6 (permalink)
KingD Registered User Join Date: Feb 2005 Posts: 5 OS: WINXP/PROFSP2	@Dai : Didnt find anything on the site that fixes the problem but thanks for posting anyway. Win2k refuses to even install on my system stopping right after the initialization of setup...guess i´ll wait for Gigabyte to finally answer my email and either rma the card or spend somemore money and get a new mainboard to try with....or just wait for ATI to fix their card issues with D3D in upcoming versions of Catalyst. I´ll let you know when (if ever) the problem is gone.