[SOLVED] Screwed by Dell?

bennford · 05-10-2009, 09:51 PM

I'm concerned the video card in my recently purchased Dell desktop may not be what I ordered. I ordered a ATI Radeon HD 3650 and the Device Manager confirms that is the video card installed, however, the ports do not match those of pictures I have seen on the internet of an ATI Radeon HD 3650 (http://computershopper.com/graphics-...-graphics-card)

I ordered the ATI card b/c I'm interested in connecting two monitors to my machine and after looking at the card that's in my comp, realized it didn't have two ports. Did Dell install whatever card they felt like using that day, or is there a reasonable explanation for this?

dai · 05-10-2009, 09:58 PM

it looks like a hdmi second port

http://www.myshopping.com.au/ZM--539...les_Connectors

**emosun** · 05-11-2009, 12:12 AM

Thats weird , I've never seen a 3650 like that. Might be some sort of dell oem card. Or some less expensive brand like sparkle. In any case dell did install a 3650 , just with hdmi ports instead of dual dvi. It seems dell just does everything possible to make an advanced users life harder.

Oh and you would need a male hdmi to female dvi.

**Tyree** · 05-11-2009, 07:48 AM

Dell didn't "screw" you. They supplied you with a 3650 that uses one DVI and 2 HDMI ports.

bennford · 05-11-2009, 11:31 AM

Thanks for the clarification. I was unfamiliar with the HDMI ports. (Clearly, I'm not much of an advanced user

)

Also, FWIW, didn't mean to rip on Dell, but was already skeptical b/c I ordered (and received) an Intel Core 2 Duo processor, but Dell slapped a Pentium Dual-Core Sticker on the case. Relatively minor oversights such as that only arouse my suspicions as to what other larger oversights may have occurred (i.e. incorrect video card).

**emosun** · 05-11-2009, 01:18 PM

Quote:

Originally Posted by bennford

didn't mean to rip on Dell

Rip away! There aren't many fans of dell here. They do a lot more things that deserve ripping.

05-10-2009, 09:58 PM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,753 OS: win 7 32x 64x rtm	Re: Screwed by Dell? it looks like a hdmi second port http://www.myshopping.com.au/ZM--539...les_Connectors __________________

05-11-2009, 12:12 AM	#3 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,046 OS: xp pro sp2 My System	Thats weird , I've never seen a 3650 like that. Might be some sort of dell oem card. Or some less expensive brand like sparkle. In any case dell did install a 3650 , just with hdmi ports instead of dual dvi. It seems dell just does everything possible to make an advanced users life harder. Oh and you would need a male hdmi to female dvi. __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list Last edited by dai; 05-11-2009 at 02:23 AM.

05-11-2009, 07:48 AM	#4 (permalink)
Tyree Mentor Hardware Team Join Date: May 2009 Location: Illinois Posts: 5,781 OS: XP Pro-7RC-Mandriva My System	Re: Screwed by Dell? Dell didn't "screw" you. They supplied you with a 3650 that uses one DVI and 2 HDMI ports.

05-11-2009, 11:31 AM	#5 (permalink)
bennford Registered User Join Date: May 2009 Posts: 2 OS: Vista Basic x86	Re: Screwed by Dell? Thanks for the clarification. I was unfamiliar with the HDMI ports. (Clearly, I'm not much of an advanced user ) Also, FWIW, didn't mean to rip on Dell, but was already skeptical b/c I ordered (and received) an Intel Core 2 Duo processor, but Dell slapped a Pentium Dual-Core Sticker on the case. Relatively minor oversights such as that only arouse my suspicions as to what other larger oversights may have occurred (i.e. incorrect video card).