Weird artifacts in Photoshop after upgrade

okc_smoker · 02-15-2009, 03:03 PM

I recently upgraded my motherboard (w/ onboard video) and reinstalled Windows XP, now Photoshop Elements 6 is all screwed up (pics below).

The new motherboard has an integrated ATI Radeon HD3300 with the latest drivers (v9.1 I believe). I can only assume the problems are due to the new integrated video, but really have no idea.

Example 1: All the images in the Effects Palette are incorrect. It usually spreads one or two images over all the effects. Kinda hard to explain, but the pic should clarify a bit. Mousing over them sometimes changes them briefly but they get screwed up again right away.

Example 2: Any time I load an image for editing I get these weird blocky artifacts at the bottom. They flicker on and off when I zoom in or out, but they never stay gone.

Here are the things I've tried so far.

I ran Memtest86+ over night and I got 16 passes and 0 fails.
I disabled the shared memory in my BIOS so the video card was using only onboard memory and that didn't help.
I also disabled onboard memory so it was using only shared memory, that didn't help either.
Reinstalled PSE with AV software disabled. No difference.

BTW, is Adobe known for terribly stingy support policies or was it just me? They basically told me to go pound sand. I'm totally in the dark here. Please help!

02-15-2009, 03:03 PM	#1 (permalink)
okc_smoker Registered User Join Date: Feb 2009 Posts: 1 OS: WinXP Pro SP3	Weird artifacts in Photoshop after upgrade I recently upgraded my motherboard (w/ onboard video) and reinstalled Windows XP, now Photoshop Elements 6 is all screwed up (pics below). The new motherboard has an integrated ATI Radeon HD3300 with the latest drivers (v9.1 I believe). I can only assume the problems are due to the new integrated video, but really have no idea. Example 1: All the images in the Effects Palette are incorrect. It usually spreads one or two images over all the effects. Kinda hard to explain, but the pic should clarify a bit. Mousing over them sometimes changes them briefly but they get screwed up again right away. Example 2: Any time I load an image for editing I get these weird blocky artifacts at the bottom. They flicker on and off when I zoom in or out, but they never stay gone. Here are the things I've tried so far. I ran Memtest86+ over night and I got 16 passes and 0 fails. I disabled the shared memory in my BIOS so the video card was using only onboard memory and that didn't help. I also disabled onboard memory so it was using only shared memory, that didn't help either. Reinstalled PSE with AV software disabled. No difference. BTW, is Adobe known for terribly stingy support policies or was it just me? They basically told me to go pound sand. I'm totally in the dark here. Please help!