xfx 9800gx2 serious problem

**janouelle** · 01-09-2009, 10:37 PM

hi to everyone
I've got my 9800gx2 about 5 month ago the problem is that card temperature at idle is 68 and 70 Celsius for gpu1 and gpu2 the fan still at stock settings 45% while playing games it goes up to 78 and 80 and when it's really hot weather its goes up to 103
tried to speed up the fan to 80% temp is perfect dropped like 9 degrees but the problem starts now as soon i pushed the fan up my pc start rebooting itself like crazy tried uninstalling vga driver and install it again didn't work so had to reformat my pc it kept rebooting while formatting until i installed the vga driver again and then everything was perfect that happen twice so why everytime i speed up the fan my pc start resarting itself??????

**emosun** · 01-10-2009, 01:16 AM

Post the rest of the system specs includeing the powersupply make model and wattage.

**janouelle** · 01-10-2009, 02:56 AM

mb : dx48bt2 intel
cpu: qx6850 intel
ram corsair 4g ram
pws atx 1200 watts intel amd (tri fans)
hard drive : western digital 500gb 7200 rpm
vga 9800gx2
there's 7 fans installed for cooling
case cooler master cm 690
sound card : creative sound blaster xtreme gamer

**emosun** · 01-11-2009, 12:51 AM

What is the power supply's exact make and model.

**janouelle** · 01-11-2009, 01:38 AM

please check the link below and the picture as well for power supply

http://cgi.ebay.com.au/1200W-Intel-AMD-Gaming-ATX-Case-Power-Supply-Tri-Fan_W0QQitemZ270327540072QQcmdZViewItemQQptZAU_Components?hash=item270327540072&_trksid=p3286.c0.m14&_trkparms=66%3A2|65%3A1|39%3A1|240%3A1318#ebayphotohosting

**emosun** · 01-11-2009, 01:54 AM

Well I've never really heard of A-power before. It appears to have enough amps if the rails are combined. However they fail to mention anywhere in the add or printed on it or the box what it's efficiency is. And I could imagine that if they don't say then its definitely not 80%.

Check the efficeincy if you can either on it's label or manual. It doesn't look like too bad a unit but might be a possible suspect.

What program are you useing to change the fan speed?

dai · 01-11-2009, 02:01 AM

new
90 warranty should set the alarm bells ringing
one third the price of a quality unit
for a quality unit here the prices will be $400+

**janouelle** · 01-11-2009, 02:02 AM

honestly mate i never heard of it as well i think i was an idiot buying it i just go excited buying it of ebay coz it was cheap and you know what when i buillt my pc like first 2 weeks after built my pc used to reboot it self like crasy but that problem stopped now as i explain above in my post it's only restarting while pushing the fan and when it restart there's no warning at all mobo temb idle is 35 cpu idle is between 47 and 52 except the vga and i used first riva tuner then evga precision

u r very right coz i got it for like a 100 aud dollars

and it got 90 days warranty

**emosun** · 01-11-2009, 02:23 AM

Yes I should have also noticed the price , 99 anything is too little for a 1200w.

**janouelle** · 01-11-2009, 02:32 AM

allright well if i need to check the efficeincy can i find it where i plug the power or i have to look inside the computer

dai · 01-11-2009, 04:31 AM

you will find it in the specs on the makers site if it has any quality
low quality units they don't usually list it
if they did you would be unlikely to buy it
how long have you had it as it has a 7 day return period

**janouelle** · 01-11-2009, 10:43 PM

I've it had for 6 month but i contact the seller telling him that i've got a faulty pws and he told me to pack it and send it for replacement so what do u reckon

**emosun** · 01-11-2009, 10:53 PM

If the replacement is of no charge then get it as a temporary fix and look into a better unit soon.

**janouelle** · 01-11-2009, 11:16 PM

well im going to send it back to them and as soon i'll get the other one i'll have a look and c what will happen if it doesn't work i might need a good units anyway 10x a lot for ur time and help i really appreciate that

sorry for posting aggain but do u think that got to do anything with the high temperature of the cpu and vga

dai · 01-12-2009, 01:08 AM

underpowered or faulty power supply will cause a rise in tempretures

**janouelle** · 01-12-2009, 04:06 AM

allright mate looks like everything is clear pws supply need to be changed i checked for best power supplies and i found this
http://www.techbuy.com.au/p/73457/PO...Take/W0133.asp

i think im going to buy this very soon it will cost around 400$ and got 5 years warranty i will install it and i will get back to you
10x a lot for any help u provided

**emosun** · 01-12-2009, 04:32 AM

I think you can probably do an toughpower 850w since it's just a single 9800 gx2 , a 1200w is going to kill your electric bill , not to mention it's 400$. lol.

dai · 01-12-2009, 07:05 AM

look at this seasonic

http://www.techbuy.com.au/p/72517/PO...ic/default.asp

**janouelle** · 01-14-2009, 03:04 AM

well i couldn't wait to get that thermaltake 1200it's looks nice talking about the shape :) and all the connection big difference with the one i've got already installed it yesterday and i pushed the gpu fan speed until today everything looks to be fine but 1 hour ago my pc freezed and i'm pretty sure bcoz of the cpu it's too hot weather and cpu reached 72 idle 62 cpu intel qx6850 when it's not hot the cpu temp is around 55 idle? do u reckon changing the heatsink and fan

dai · 01-14-2009, 03:20 AM

it should be idling in the low to mid thirties
redo the paste with some arctic silver
http://www.arcticsilver.com/arctic_s...structions.htm

01-09-2009, 10:37 PM	#1 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	xfx 9800gx2 serious problem hi to everyone I've got my 9800gx2 about 5 month ago the problem is that card temperature at idle is 68 and 70 Celsius for gpu1 and gpu2 the fan still at stock settings 45% while playing games it goes up to 78 and 80 and when it's really hot weather its goes up to 103 tried to speed up the fan to 80% temp is perfect dropped like 9 degrees but the problem starts now as soon i pushed the fan up my pc start rebooting itself like crazy tried uninstalling vga driver and install it again didn't work so had to reformat my pc it kept rebooting while formatting until i installed the vga driver again and then everything was perfect that happen twice so why everytime i speed up the fan my pc start resarting itself??????

01-10-2009, 01:16 AM	#2 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,096 OS: xp pro sp2 My System	Re: xfx 9800gx2 serious problem Post the rest of the system specs includeing the powersupply make model and wattage. __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

01-11-2009, 12:51 AM	#4 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,096 OS: xp pro sp2 My System	Re: xfx 9800gx2 serious problem What is the power supply's exact make and model. __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

01-11-2009, 01:54 AM	#6 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,096 OS: xp pro sp2 My System	Re: xfx 9800gx2 serious problem Well I've never really heard of A-power before. It appears to have enough amps if the rails are combined. However they fail to mention anywhere in the add or printed on it or the box what it's efficiency is. And I could imagine that if they don't say then its definitely not 80%. Check the efficeincy if you can either on it's label or manual. It doesn't look like too bad a unit but might be a possible suspect. What program are you useing to change the fan speed? __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

01-11-2009, 02:01 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: xfx 9800gx2 serious problem new 90 warranty should set the alarm bells ringing one third the price of a quality unit for a quality unit here the prices will be $400+ __________________

01-11-2009, 02:02 AM	#8 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	honestly mate i never heard of it as well i think i was an idiot buying it i just go excited buying it of ebay coz it was cheap and you know what when i buillt my pc like first 2 weeks after built my pc used to reboot it self like crasy but that problem stopped now as i explain above in my post it's only restarting while pushing the fan and when it restart there's no warning at all mobo temb idle is 35 cpu idle is between 47 and 52 except the vga and i used first riva tuner then evga precision u r very right coz i got it for like a 100 aud dollars and it got 90 days warranty Last edited by dai; 01-14-2009 at 03:20 AM.

01-11-2009, 02:23 AM	#9 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,096 OS: xp pro sp2 My System	Re: xfx 9800gx2 serious problem Yes I should have also noticed the price , 99 anything is too little for a 1200w. __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

01-11-2009, 02:32 AM	#10 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: xfx 9800gx2 serious problem allright well if i need to check the efficeincy can i find it where i plug the power or i have to look inside the computer

01-11-2009, 04:31 AM	#11 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: xfx 9800gx2 serious problem you will find it in the specs on the makers site if it has any quality low quality units they don't usually list it if they did you would be unlikely to buy it how long have you had it as it has a 7 day return period __________________

01-11-2009, 10:43 PM	#12 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: xfx 9800gx2 serious problem I've it had for 6 month but i contact the seller telling him that i've got a faulty pws and he told me to pack it and send it for replacement so what do u reckon

01-11-2009, 10:53 PM	#13 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,096 OS: xp pro sp2 My System	Re: xfx 9800gx2 serious problem If the replacement is of no charge then get it as a temporary fix and look into a better unit soon. __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

01-11-2009, 11:16 PM	#14 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	well im going to send it back to them and as soon i'll get the other one i'll have a look and c what will happen if it doesn't work i might need a good units anyway 10x a lot for ur time and help i really appreciate that sorry for posting aggain but do u think that got to do anything with the high temperature of the cpu and vga Last edited by dai; 01-14-2009 at 03:21 AM.

01-12-2009, 01:08 AM	#15 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: xfx 9800gx2 serious problem underpowered or faulty power supply will cause a rise in tempretures __________________

01-12-2009, 04:06 AM	#16 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: xfx 9800gx2 serious problem allright mate looks like everything is clear pws supply need to be changed i checked for best power supplies and i found this http://www.techbuy.com.au/p/73457/PO...Take/W0133.asp i think im going to buy this very soon it will cost around 400$ and got 5 years warranty i will install it and i will get back to you 10x a lot for any help u provided

01-12-2009, 04:32 AM	#17 (permalink)
emosun Moderator Hardware Team Join Date: Oct 2006 Location: usa Posts: 7,096 OS: xp pro sp2 My System	Re: xfx 9800gx2 serious problem I think you can probably do an toughpower 850w since it's just a single 9800 gx2 , a 1200w is going to kill your electric bill , not to mention it's 400$. lol. __________________ Gpu Benchmarks Cpu-Z Power supply information and selection Gpu-Z Video card quick list

01-12-2009, 07:05 AM	#18 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: xfx 9800gx2 serious problem look at this seasonic http://www.techbuy.com.au/p/72517/PO...ic/default.asp __________________

01-14-2009, 03:04 AM	#19 (permalink)
janouelle Registered User Join Date: Jan 2009 Location: Sydney Posts: 53 OS: Win Vista Ultimate SP2 x64 My System	Re: xfx 9800gx2 serious problem well i couldn't wait to get that thermaltake 1200it's looks nice talking about the shape :) and all the connection big difference with the one i've got already installed it yesterday and i pushed the gpu fan speed until today everything looks to be fine but 1 hour ago my pc freezed and i'm pretty sure bcoz of the cpu it's too hot weather and cpu reached 72 idle 62 cpu intel qx6850 when it's not hot the cpu temp is around 55 idle? do u reckon changing the heatsink and fan

01-14-2009, 03:20 AM	#20 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: xfx 9800gx2 serious problem it should be idling in the low to mid thirties redo the paste with some arctic silver http://www.arcticsilver.com/arctic_s...structions.htm __________________