ATI Drivers=BSOD?

mariusD · 12-27-2008, 05:04 AM

Hello,

Not a very long while ago..i had a BIG BSOD problem.
The problem seemed to be caused by my unstable OS which was a XP x64 SP1..(which was very outdated).It seemed that a ATI drivers update was the app that triggered those BSOD's.

Quote:

Originally Posted by jcgriff2

Hi. . .

Not a problem w/ the link.

I ran the dumps -

A few different bugchecks, but the latest was 0x109 = critical structure corruption = Kernel code corruption.

All of the Microsoft files in your system are in a frozen state w/ timestamps = March 24, 2005. You have kernel version 3790 - which is XP Service Pack 1 (XP SP1).

Before anything further can be done, you must update your system to XP x64 SP2, then let the system stabalize... then onto XP SP3. Most device drivers and anti-virus are out of date as well.

What killed you here were the December 1, 2008, ATI driver upodates. Had it not been ATI, some other app would have caused a BSOD in the very near future.

Regards. . .

jcgriff2

Well,i decided to get a x86 version of windows and i have updated it to SP3..BUT after a shor while i started yet again to get BSOD's with the same errors:
PAGE_FAULT_IN_NONPAGED_AREA
IRQL_NOT_LESS_OR_EQUAL
AND
an error that didn't show any message but after the stop (...)
there was another line ATI***.dll
I cannot remember what was after ATI because my pc reset shortly..but
it seems the ATI drivers are to blame.

Is there any way i could get my drivers to work withoug BSOD'ing me?

mariusD · 12-27-2008, 07:27 AM

UPDATE:I got the bsod again..the file is ati2cqag.dll
Also what i got was windows SP2 which i later upgraded to SP3..and then updated ATI drivers to 8.12..could conflicts have come up from the windows update?

dai · 12-27-2008, 07:41 AM

in the device manager uninstall the video card
reboot tapping f8 and choose vga mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer

mariusD · 12-27-2008, 07:59 AM

Thank you,

I just did that..hope the BSOD's stop appearing..

dai · 12-27-2008, 08:19 AM

see how you go

mariusD · 12-31-2008, 09:21 AM

Well i did reinstall the drivers with no result..i keep getting random BSOD's
Weird tough..it seems i don't get them only during apps that should stress the pc more..for example i can play crysis with no problem..but when i'm listening to music while browsing the internet i get a BSOD..
Also weird is that i also have linux on the same PC and it NEVER crashes..EVER not even a reboot.
I've uploaded the minidumps just in case you may need them.
Minidump.zip

dai · 12-31-2008, 10:55 AM

what are you running
video card
cpu
m/board
ram
power supply
brand
wattage

check the listings in the bios for voltages and temperatures and post them

12-27-2008, 07:27 AM	#2 (permalink)
mariusD Registered User Join Date: Dec 2008 Posts: 46 OS: Vista Ultimate,Ubuntu 8.04 32Bit My System	Re: ATI Drivers=BSOD? UPDATE:I got the bsod again..the file is ati2cqag.dll Also what i got was windows SP2 which i later upgraded to SP3..and then updated ATI drivers to 8.12..could conflicts have come up from the windows update? Last edited by mariusD; 12-27-2008 at 07:35 AM.

12-27-2008, 07:41 AM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: ATI Drivers=BSOD? in the device manager uninstall the video card reboot tapping f8 and choose vga mode when windows finishes rebooting disable a/virus install your drivers reboot the computer __________________

12-27-2008, 07:59 AM	#4 (permalink)
mariusD Registered User Join Date: Dec 2008 Posts: 46 OS: Vista Ultimate,Ubuntu 8.04 32Bit My System	Re: ATI Drivers=BSOD? Thank you, I just did that..hope the BSOD's stop appearing..

12-27-2008, 08:19 AM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: ATI Drivers=BSOD? see how you go __________________

12-31-2008, 09:21 AM	#6 (permalink)
mariusD Registered User Join Date: Dec 2008 Posts: 46 OS: Vista Ultimate,Ubuntu 8.04 32Bit My System	Re: ATI Drivers=BSOD? Well i did reinstall the drivers with no result..i keep getting random BSOD's Weird tough..it seems i don't get them only during apps that should stress the pc more..for example i can play crysis with no problem..but when i'm listening to music while browsing the internet i get a BSOD.. Also weird is that i also have linux on the same PC and it NEVER crashes..EVER not even a reboot. I've uploaded the minidumps just in case you may need them. Minidump.zip Last edited by mariusD; 12-31-2008 at 09:36 AM.

12-31-2008, 10:55 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: ATI Drivers=BSOD? what are you running video card cpu m/board ram power supply brand wattage check the listings in the bios for voltages and temperatures and post them __________________