[SOLVED] 9800gtx + at my wits end :(

richs08 · 12-10-2008, 07:48 PM

hey all i was sent here to ask my questions as i cant seem to get help from anywhere else ive completly rebuilt my pc thinking i had a problem with my power supply motherboard and ram well heres my story

12 weeks ago i puchased a new bfg 9800gtx+ O/C within the first hour of installing it on my then old setup i had my very first BSOD it was irq not les or equal after reboot all was fine for 7 weeks then since then i had constant crashes when ever i treid to play a game or run a benchmark i.e 3d mark 03/05/06 so i started puchasing other parts

i have gone from this system>

c2d6400
asus p5n-e sli
750w tt power supply 4x 18 amp rails
4gb geil 667mhz ram
2x 80gb hdds

to this

first upgrade was motherboard and cpu
asus p5nd sli
intel q 6600

next upgrade was power supply
i have now got a 1000w Akasa gaming psu 2x 36amp rails its also a lot more stable under prime 95 load i tested both psu's

next upgrade was hdd's i bought a 2x750gb samsung and 500gb samsung f1's im using the 500gb for my os

i clean installed my entire system rebuilt it from scratch to find a fix for this error

"THREAD_STUCK_IN_DEVICE_DRIVER" - A device driver is spinning in an infinite loop, most likely waiting for hardware to become idle. This usually indicates problem with the hardware itself, or with the device driver programming the hardware incorrectly. In many cases this is the result of a bad video card or a bad display driver.

i only get this when i try to play any 3d game or run gaming benchmarks i can browse the net fine watch dvd movies etc even blue ray without issues

what ive attempted

removed my xfi sound card

clean installed os with latest motherboard drivers onboard soundcard drivers and display drivers

updated motherboard bios

bought new ram! 4x 800mhz cas 4 xms2

bought a new cpu cooler im using a thermalright true black edition my idle temp on cpu is 27c @ stock settings i havent even overclocked

my ram is set at manufacturer reccomended defaults 2.1v @ 800mhz 4.4.4.12 t2 timings

ive treid every available nvidia graphics driver up to last weeks beta i have new games ive been dieing to play i even own 2x cod servers for cod 4 and cod5 i cant play either!

im at my wits end i have a feeling i just have a bad gpu if thats the case my wife is gonna freak because i have spent over £500 to try and get a system to play the latest games without worrying about graphics settings etc..

other things

i use avg for anti virus i read somewhere that this can cause issues i also run driver cleaner pro after removing display drivers / mother drivers etc... i used the drivers that came with my motherboard

then removed them and used the nvidia drivers for mother board chipset

also checked with my asus board on there website and i have the latest onboard sound drivers etc..

ive montored temps when these lockups and bsods happen using real temp and everest ultimate latest versions both report within 1 to 2 c of each other realtemp is closer to whar bios reports upon restart

temps idle

cpu 26c core 1 30c core 2 28c core 3 28c core 4 27c
gpu 39c
motherboard 29c

temps load
cpu 41c core 1 44c core 2 42c core 3 42c core 4 41c
gpu 49c
motherboard 32c

i dont know what else to try i removed my anti virus program that doesnt fix the error i disable my anti vir when installing drivers doesnt matter which way i do it no matter what i cannot play any games im so frustraited im sure i may of missed something or shall i just give up on this card and see if i can rma it?

please help if you can i would be eternally gratefull

richard

:EDIT: full system error code >
Error code 000000ea, 886bfda8, parameter2 88af8c48, parameter3 88a005f8, parameter4 00000001.

its this error everytime i bsod :(

bump and more info bear in mind this is a spanking new system >

taken from everest my cpu vid = 1.500 its on auto stock settings for cpu my chassis 2 fan is northbridge i have an Armor + full tower case with max fan placement i.e 2x front intake 2x bottom intake top exhaust and back exhaust + window intake my heating is on at the mo too because its reallu cold in the uk at the mo lol room temp = 23c

Field Value
Sensor Properties
Sensor Type ITE IT8718F (ISA 290h)
GPU Sensor Type Diode (NV-Diode)
Motherboard Name Asus P5N-D
Chassis Intrusion Detected No

Temperatures
Motherboard 35 °C (95 °F)
CPU 29 °C (84 °F)
CPU #1 / Core #1 36 °C (97 °F)
CPU #1 / Core #2 31 °C (88 °F)
CPU #1 / Core #3 31 °C (88 °F)
CPU #1 / Core #4 31 °C (88 °F)
GPU Diode 40 °C (104 °F)
Hitachi HDT725032VLA360 33 °C (91 °F)
Maxtor 6V080E0 33 °C (91 °F)
SAMSUNG HD753LJ 26 °C (79 °F)
Seagate ST3500641AS 38 °C (100 °F)

Cooling Fans
CPU 1218 RPM
Chassis #1 2077 RPM
Chassis #2 1951 RPM

Voltage Values
CPU Core 1.14 V
+3.3 V 3.25 V
+5 V 5.05 V
+12 V 12.16 V
+5 V Standby 5.03 V
VBAT Battery 3.17 V

Bump and even more info ive attached all my minidumps all 4 of them since clean install a little over a week ago includes dx diog + system info

thanks for looking and helping if you can i have noticed i have quite a few memory irq issues i.e pci bridge sharing my gpu and sata controller etc you will see what i mean

hmmn i cant find the edit function but anyway here is a link to my new psu review incase its needed >

http://www.techpowerup.com/reviews/Akasa/PowerMax_1000W

i forgot i can run prime 95 on large fft's for 12hours + with no issues memtest ran overnight came back no issues this is so confusing :(

heres a massive screenie with coretemp and latest everest latest gpuz and cpuz notice i have power saving features on as reccomended by intel to diagnse errors etc.. no overclock on my cpu!

dai · 12-11-2008, 08:34 AM

voltages and temps are ok
what voltage are you running the ram at you may need to lift it
i will ask someone to check mini dumps

richs08 · 12-11-2008, 08:38 AM

Quote:

Originally Posted by dai

voltages and temps are ok
what voltage are you running the ram at you may need to lift it
post the mini dumps and i will ask someone to check them

already posted above minidump .rar contains dx diag 4x minidump dmp files and system info.nfo

the ram is at 2.100 volt in bios manufacturer recommended as this board doesnt use epp/sli ready so my dims have to be manually set i cant run all 4 sticks either due to northbridge limit :(

dai · 12-11-2008, 09:07 AM

i saw the dumps when i was rechecking the thread and edited my post
i have pm'd someone you will have to wait till they come online
try it with only 2 sticks in

richs08 · 12-11-2008, 09:11 AM

Quote:

Originally Posted by dai

i saw the dumps when i was rechecking the thread and edited my post
i have pm'd someone you will have to wait till they come online
try it with only 2 sticks in

already am on only 2 sticks waiting on asus to fix it with a bios update some reports from asus tech support forums say increase nb ht and vram voltage to use all 4 slots :-/

what gets me is my old 667mhz geil ultras all 4 sticks work perfect on this board its just limited with 800mhz cas 4 ram i think also because how flakey this board is with settings i cant run ram on auto settings because it undervolts and well the system wont boot windows

**jcgriff2** · 12-12-2008, 02:29 AM

Hi -

4 mini kernel dumps processed - bugchecks:

0x1a (0x4128b, 0x55b0, 0x0, 0xbf400000), probable cause listed as Microsoft GUI win32k.sys. Process running = csrss.exe, Microsoft Client/Server Runtime Server Subsystem. It manages most graphical commands & threads.

0x1a = severe memory manmagent issue occurred

0x10000050 (0xf8bff601, 0x1, 0x88bf36d7, 0x0), p/cause = fltmgr.sys, MS filter manager

0x10000050 is the same as 0x50 - page fault in non paged area. When app accesses mem addresses not currently in physical RAM, interrupt generated - a Page Fault. Valid procedure. System should then obtain page from page file; page not there; 0x50 BSOD. Usually occurs after install of hardware or failure of existing hardware (usually RAM). 0x50 can also be faulty system service or corript HDD.

0xcC000021a (0xe20c7368, 0xc0000005, 0x7e741345, 0x53f578), p/c = ntkramp.exe, NT Kernel. Process running = csrss.exe.

0xc0000021a = WINLOGON_FATAL_ERROR - Windows logon process failed. 2nd parm 0xc0000005 exception - memory access violation.

0x100000be (0xbf80c450, 0xe676021, 0xf76567a4, 0xc), p/c = memory corruption. Process running = setup.exe - this setup app c/b anything.

0x100000be = attempt to write to read-only memory. This BSOD was first one - has earliest timestamp of the 4 and shows system running XP SP2; XP SP3 installed during next 4 hours - next BSOD was 0xc000021a and showed XP SP3 was installed.

WERCON - Windows Error Reporting - shows 1st app hang on Nov 22:

Code:

10/12/2008 17:58	Application Hang	Hanging application iw3mp.exe, version 0.0.0.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.&#x000d;&#x000a;
09/12/2008 20:49	Application Hang	Hanging application nero.exe, version 7.10.1.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.&#x000d;&#x000a;	
08/12/2008 09:20	Application Error	Faulting application unknown, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.&#x000d;&#x000a;	
07/12/2008 12:12	Application Error	Faulting application unknown, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.&#x000d;&#x000a;	
06/12/2008 09:09	Application Error	Faulting application unknown, version 0.0.0.0, faulting module unknown, version 0.0.0.0, fault address 0x00000000.&#x000d;&#x000a;	
28/11/2008 14:16	Application Hang	Hanging application nvcplui.exe, version 2.2.300.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.&#x000d;&#x000a;	
22/11/2008 08:50	Application Hang	Hanging application firefox.exe, version 1.8.20081.2918, hang module hungapp, version 0.0.0.0, hang address 0x00000000.&#x000d;&#x000a;

firefox.exe = Firefox
nvcplui.exe = NVIDIA Control Panel
nero.exe = Nero 7 Premium
iw3mp.exe = Call of Duty

HDD info -

Code:

Drive: C:  78.2 GB   28.3 GB free
File System: NTFS       Model: Maxtor 6 V080E0 SCSI Disk Device

Drive: D:  715.4 GB   144.3 GB free
File System: NTFS      Model: SAMSUNG HD753LJ SCSI Disk Device

Drive: E:  476.9 GB    278.8 free
File System: NTFS      Model: ST350064 1AS SCSI Disk Device

Drive: G:  305.2 GB   49.9 free
File System: NTFS      Model: Hitachi HDT725032VLA SCSI Disk Device

Drive: F:  Model: ATAPI DVD A  DH20A4P

Drive: A: Floppy

These BSODs do indicate hardware failure. System failed under XP SP2 & XP SP3.

Bugcheck summary below full dump logs attached.

Regards. . .

jcgriff2

.

bugcheck summary

Code:

Built by: 2600.xpsp_sp3_gdr.080814-1236
Debug session time: Wed Dec 10 15:46:36.515 2008 (GMT-5)
System Uptime: 0 days 0:02:04.515
BugCheck 1A, {4128b, 55b0, 0, bf400000}
Probably caused by : win32k.sys ( win32k!ldevLoadImage+1b5 )
PROCESS_NAME:  csrss.exe
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Built by: 2600.xpsp_sp3_gdr.080814-1236
Debug session time: Mon Dec  8 10:48:05.375 2008 (GMT-5)
System Uptime: 0 days 5:16:18.385
BugCheck 10000050, {f8bff601, 1, 88bf36d7, 0}
Probably caused by : fltmgr.sys ( fltmgr!DoFreeContext+20 )
PROCESS_NAME:  System
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Built by: 2600.xpsp_sp3_gdr.080814-1236
Debug session time: Sun Nov  9 19:50:08.234 2008 (GMT-5)
System Uptime: 0 days 0:00:36.859
BugCheck C000021A, {e20c7368, c0000005, 7e741345, 53f578}
Probably caused by : ntkrpamp.exe ( nt!KiFastCallEntry+fc )
PROCESS_NAME:  csrss.exe
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
Built by: 2600.xpsp_sp2_rtm.040803-2158
Debug session time: Sun Nov  9 15:02:19.109 2008 (GMT-5)
System Uptime: 0 days 0:04:02.453
BugCheck 100000BE, {bf80c450, e676021, f76567a4, c}
Probably caused by : memory_corruption
PROCESS_NAME:  setup.exe
=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
__________________________________________ 
 
    by jcgriff2, Moderator, Microsoft Support,  Tech Support Forum   
 
Fri 12/12/2008

dai · 12-12-2008, 03:27 AM

d/load and run the hard drive makers diognostic utility on the hard drive
http://www.tacktech.com/display.cfm?ttid=287
run
chkdsk /r

run memtest on the ram
http://www.memtest.org/

richs08 · 12-12-2008, 12:10 PM

hi guys well it turns out it was my gpu what was the faulting device memtest + hdd test all passed mem test was run from floopy disk for 12 hours overnight checkdisk as this is a near enough new hdd with clean install passed no errors except fragmented file structure i defragged and rerun passed

swapped out my gpu as most of the errors happen during gaming or when playing blueray etc..

and well ive so far managed to run 3d mark all 3 on my system back to back before i would have full system lockup and have to hard reset

also managed to play need for speed undercover for an hour + with no issues or lag like i had before + 6 hours of cod4 online without 1 glitch looks like im solved rma'd gpu swapped out for 7900gtx until i get my new card back from bfg.

had it tested independently and the gpu memory failed! on 4 different systems all bsod in heavy games flash games or blue ray playback.

[SOLVED] RMA GPU SWAPPED OUT FOR ANOTHER[/SOLVED]

thanks all
Richard

@ j thanks for the dbug info and first bsod i had was during setup of XP! i had to disable DEP on my cpu to boot and continue setup that took me close to 3 hours to figure out what was wrong and why it wouldnt complete :D

dai · 12-12-2008, 06:22 PM

glad you have it sorted

12-11-2008, 08:34 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,759 OS: win 7 32x 64x rtm	Re: 9800gtx + at my wits end :( voltages and temps are ok what voltage are you running the ram at you may need to lift it i will ask someone to check mini dumps __________________ Last edited by dai; 12-11-2008 at 08:37 AM.

12-11-2008, 09:07 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,759 OS: win 7 32x 64x rtm	Re: 9800gtx + at my wits end :( i saw the dumps when i was rechecking the thread and edited my post i have pm'd someone you will have to wait till they come online try it with only 2 sticks in __________________

12-12-2008, 03:27 AM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,759 OS: win 7 32x 64x rtm	Re: 9800gtx + at my wits end :( d/load and run the hard drive makers diognostic utility on the hard drive http://www.tacktech.com/display.cfm?ttid=287 run chkdsk /r run memtest on the ram http://www.memtest.org/ __________________

12-12-2008, 12:10 PM	#8 (permalink)
richs08 Registered User Join Date: Dec 2008 Posts: 23 OS: win xp 32bit	Re: 9800gtx + at my wits end :( hi guys well it turns out it was my gpu what was the faulting device memtest + hdd test all passed mem test was run from floopy disk for 12 hours overnight checkdisk as this is a near enough new hdd with clean install passed no errors except fragmented file structure i defragged and rerun passed swapped out my gpu as most of the errors happen during gaming or when playing blueray etc.. and well ive so far managed to run 3d mark all 3 on my system back to back before i would have full system lockup and have to hard reset also managed to play need for speed undercover for an hour + with no issues or lag like i had before + 6 hours of cod4 online without 1 glitch looks like im solved rma'd gpu swapped out for 7900gtx until i get my new card back from bfg. had it tested independently and the gpu memory failed! on 4 different systems all bsod in heavy games flash games or blue ray playback. [SOLVED] RMA GPU SWAPPED OUT FOR ANOTHER[/SOLVED] thanks all Richard @ j thanks for the dbug info and first bsod i had was during setup of XP! i had to disable DEP on my cpu to boot and continue setup that took me close to 3 hours to figure out what was wrong and why it wouldnt complete :D Last edited by richs08; 12-12-2008 at 12:13 PM.

12-12-2008, 06:22 PM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,759 OS: win 7 32x 64x rtm	Re: 9800gtx + at my wits end :( glad you have it sorted __________________