Welcome to Tech Support Forum home to more then 136,000 problems solved. Issues have included: Spyware, Malware, Virus Issues, Windows, Microsoft, Linux, Networking, Security, Hardware, and Gaming Getting your problem solved is as easy as:
1. Registering for a free account
2. Asking your question
3. Receiving an answer

Registered members:
* Get free support
* Communicate privately with other members (PM).
* Removal of this message
* See fewer ads.
* And much more..

 



Want to know how to post a question? click here Having problems with spyware and pop-ups? First Steps
Go Back   Tech Support Forum > Hardware Support > Video Card Support
User Name
Password
Site Map Register Donate Rules Blogs Mark Forums Read


Video Card Support video card support forum; XFX, eVGA, ATI, PNY, Asus, Diamond

Closed Thread
 
LinkBack Thread Tools
Old 11-05-2008, 08:27 PM   #1 (permalink)
Registered User
 
Join Date: Nov 2008
Location: mexico city, currently in japan
Posts: 3
OS: Windows XP


Send a message via AIM to chichihuil
[SOLVED] Problem w HIS 3870 ICE3Q

hello everyone.
i was reading other ppls posts trying to troubleshoot my computer, but i just cant figure it out.
i built my machine
its got the following parts
ASUS M2N-SLI Deluxe motherboard, RADEON HD 3870 HIS ICE3Q videocard, Athlon 5600 dual core 64 , 4GB ram, 500GB HD

some parts where new, some used new off ebay.
my buddy got the vid card in after i had left for taiwan. now im back.
anyways. he installed it, and had to get an adapter for the 6pin aux power, cuz i had an older 550w powersupply.
the computer did the one long 2 short beep code of your "Videocard is bad"
he switched it from the 1st PCI-E 16 slot to the 2nd, wich only reads at 8x.
it worked!
but only for a few days.
he switched it back after 3 days thinking, well, if it works, it should work in the right slot. it did. for 2 more days.
than when he tried to turn it on again, it was doing the beeping thin again.
now im back, 2 months later and the computer still wont turn on.
we bought a new 550 wat powersupply its own SATA power cables and teh 6pin aux for the vid card.
ive tried everything. resetting the bios, uninsalling the card, putting it back in the other slot, even tkaing out themotherboard and trying to turn it on w it not screwed in just in case it was being grounded (i read on another post that this could happen)
im already down 20bucks for the adapters, plus now $60 for thenew powersupply. i REALLY dont want to buy another $150 videocard.
plus, now im broke.

any recommendations on what i can try to get this machine working?
if i cant figure it out soon, i think my buddy is just gonna take it to the local tech store and have them look at it. but thats $30 and they may just tell us we need a new video card.

from what i can tell, the M2N SLI deluxe does not have onboard video
im planning on taking the video card to a friends house to test it in his rig, but hew lives kinda far away.

im in japan btw, so the current is a little different.

because of this, i tried switching the switch (on my now japanese psu) to 230 from 150. it made the beeping go away, but no video comes out and the hubs no longer power my mouse and keyboard.

im all out of ideas, and i have a now pretty expensive computer lying useless on its side.

btw, if this is not the right place for this question, feel free to move it to the right one.

thanks!
-carlos
chichihuil is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Important Information
Join the #1 Tech Support Forum Today - It's Totally Free!

TechSupportForum.com is a leading support website for your computer needs. We offer free, friendly and personalized computer support. Why pay to have your computer fixed when you can do it for free.

Join TechSupportforum.com Today - Click Here

Old 11-05-2008, 10:26 PM   #2 (permalink)
dai
Manager, Hardware Forums
 
Join Date: Jul 2004
Location: west australia
Posts: 56,569
OS: win 7 32x 64x rtm


Re: Problem w HIS 3870 ICE3Q

what brand of psu did you buy
__________________
dai is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-05-2008, 11:50 PM   #3 (permalink)
Registered User
 
Join Date: Nov 2008
Location: mexico city, currently in japan
Posts: 3
OS: Windows XP


Send a message via AIM to chichihuil
Re: Problem w HIS 3870 ICE3Q

the new one is an Evergreen Silent King-4 550w
the old one was an Antec TRUE 550w
chichihuil is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-06-2008, 03:13 AM   #4 (permalink)
dai
Manager, Hardware Forums
 
Join Date: Jul 2004
Location: west australia
Posts: 56,569
OS: win 7 32x 64x rtm


Re: Problem w HIS 3870 ICE3Q

the psu he bought is meant mainly for an older system not pcie from what i could find it does not put out enough amps on the 12+ lines to support pcie
http://www.newegg.com/Product/Produc...corsair%2b550w
you need to know what voltage the system puts out in the country you are in
usually usa 115v europe 230v
the last thing you would want to do is set it at 115v and then send 230v through it

set it up out of the case on a piece of cardboard with
cpu
video
ram
speaker
and see if you get post
check you have the correct amount of standoffs no more no less
that they line up with the holes in the m/board
usually 9

cmos reset
turn the computer off
remove the power lead from the back
take the side off
remove the cmos battery
move the cmos jumper from pins 1 and 2 to pin 2 and 3 and the back to pins 1 and 2
reinsert the battery
put the side on
replug in the power lead
boot the computer

there can be 2 solder points you touch with a screwdriver
2 pins you touch with a screwdriver or use a jumper
a cmos clear switch or button
there will be a diagram and instructions in your manual

http://www.gbaudio.co.uk/data/mains.htm
__________________

Last edited by dai; 11-06-2008 at 03:20 AM.
dai is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-17-2008, 07:22 AM   #5 (permalink)
Registered User
 
Join Date: Nov 2008
Location: mexico city, currently in japan
Posts: 3
OS: Windows XP


Send a message via AIM to chichihuil
Re: Problem w HIS 3870 ICE3Q

case has been closed. thanks guys. my friend took it in and it turned out to be a bad stick of ram. 1 of 4, so now its running on 3gigs.
man, than was a HUGE run around and waste of money for just a bad stick of ram... but the machine was givin the video card beep code! !

Last edited by dai; 11-17-2008 at 09:39 AM.
chichihuil is offline  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Old 11-17-2008, 09:39 AM   #6 (permalink)
dai
Manager, Hardware Forums
 
Join Date: Jul 2004
Location: west australia
Posts: 56,569
OS: win 7 32x 64x rtm


Re: Problem w HIS 3870 ICE3Q

glad you have it sorted
__________________
dai is online now  
Digg this Post!Add Post to del.icio.usBookmark Post in TechnoratiFurl this Post!Reddit!
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off




All times are GMT -7. The time now is 06:19 PM.



Copyright 2001 - 2009, Tech Support Forum
Home Tips Plus | Outdoor Basecamp | Automotive Support Forum

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85