First Build, No Signal

NewDisciple · 11-05-2008, 03:25 PM

I thought I had a video card problem as the fan wouldn't come on so I RMA'd it but I still have the same problem of no signal. I have wondered about my ram memory as I went on the cheap for it & graphics.
Asus P5Q Pro
Wolfdale E8500
PC Power & Cooling 750W
PowerColor AX3850 video
Western Digital Caviar SE 500GB 7200RPM Sata
Kingston 2GB DDR2 800 (PC2 6400)
Seems like I have power everyplace. Everything else turns on but not the video card fan & no signal on monitor.
Be easy on me now, I'm just a noob at this. Thanks!

**wrench97** · 11-05-2008, 04:01 PM

aux 5 pin power to the video card hooked up?
If so make sure the card is fully seated in the board
and lastly try this to eliminate the possibility of a grounding issue or a stand off in the wrong spot > How to Bench Test Your System

NewDisciple · 11-05-2008, 06:03 PM

I have made sure the power plug is detected. I have taken the card out reseated it numerous as well as trying other pci power plugs. Tomorrow I will pull everything out and bench test as you suggest.

NewDisciple · 11-06-2008, 11:56 AM

Have taken everything out for bench test. Did not observe any burn marks on the mobo or the case wall. With everything else disconnected I get the same behavior; no signal. I know that there is power going to the card because the fan jumps everytime I turn the power off. Is it my luck to have received two bad cards from newegg or is something else causing the problem?

**wrench97** · 11-06-2008, 12:31 PM

Would you have access to any other PCIe card to try in the slot?
This is the now the 3rd P5Q Pro I'm seening video problems on in the last week all 3 with ATI cards a 4850, a 4870 and yours.

NewDisciple · 11-06-2008, 04:07 PM

No I don't have another one. I'll RMA again but I won't be requesting anymore ATI cards..Have always had good luck with nvidia so I will try one of them next.

**wrench97** · 11-06-2008, 04:13 PM

Problem is I'm still not sure if it's the card or the MB.

NewDisciple · 11-06-2008, 07:00 PM

Short of installing another card is there a way to test? I forgot to mention that I had tried both of my pci slots with same result. What's kinda bugging me is doesn't the fan turn on?

dai · 11-06-2008, 08:48 PM

have you set it up out of case as was suggested above

NewDisciple · 11-07-2008, 09:28 AM

Yes I have. I plan on keeping it there until this is figured out.

**wrench97** · 11-07-2008, 12:27 PM

Quote:

Originally Posted by NewDisciple

Short of installing another card is there a way to test? I forgot to mention that I had tried both of my pci slots with same result. What's kinda bugging me is doesn't the fan turn on?

The fan on the video card isn't working?

NewDisciple · 11-07-2008, 12:48 PM

That is correct, it does not turn on. When I turn the power off it jumps. This is what led me to suspect the video card to begin with, but the second one from newegg is doing the same thing.

**wrench97** · 11-07-2008, 01:37 PM

The AX3850 only has 1 6 pin connector correct?

**wrench97** · 11-07-2008, 01:40 PM

Do you have the 8 pin cpu power hooked up instead of the 4 pin?

NewDisciple · 11-07-2008, 06:41 PM

Yes, this card only has one 6 pin connector. Thanks for reminding me about the 8 pin connector as I did have the 4 pin hooked up. Still no change after correcting that however.

**wrench97** · 11-08-2008, 04:24 AM

It bothers me that the fan on the video card isn't spinning any way you could test the card in another pc maybe a friends? Or a known working card in this MB?

NewDisciple · 11-08-2008, 09:50 AM

If I can find a repair shop that is open on a Saturday I'll take it to them for a test.

NewDisciple · 11-10-2008, 10:30 AM

Well, I wasn't able to get the card tested Saturday. I did come across some useful information on the eggxpert forums. http://www.eggxpert.com/forums/thread/396387.aspx It would appear that I'm not the only one with this problem on a Asus P5Q Pro. I have gone over my 30 days so I will try to contact Asus support and see what they have to say.

11-05-2008, 03:25 PM	#1 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	First Build, No Signal I thought I had a video card problem as the fan wouldn't come on so I RMA'd it but I still have the same problem of no signal. I have wondered about my ram memory as I went on the cheap for it & graphics. Asus P5Q Pro Wolfdale E8500 PC Power & Cooling 750W PowerColor AX3850 video Western Digital Caviar SE 500GB 7200RPM Sata Kingston 2GB DDR2 800 (PC2 6400) Seems like I have power everyplace. Everything else turns on but not the video card fan & no signal on monitor. Be easy on me now, I'm just a noob at this. Thanks!

11-05-2008, 04:01 PM	#2 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,689 OS: Win7	Re: First Build, No Signal aux 5 pin power to the video card hooked up? If so make sure the card is fully seated in the board and lastly try this to eliminate the possibility of a grounding issue or a stand off in the wrong spot > How to Bench Test Your System __________________ Power Supply and Selection

11-05-2008, 06:03 PM	#3 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	Re: First Build, No Signal I have made sure the power plug is detected. I have taken the card out reseated it numerous as well as trying other pci power plugs. Tomorrow I will pull everything out and bench test as you suggest.

11-06-2008, 11:56 AM	#4 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	Re: First Build, No Signal Have taken everything out for bench test. Did not observe any burn marks on the mobo or the case wall. With everything else disconnected I get the same behavior; no signal. I know that there is power going to the card because the fan jumps everytime I turn the power off. Is it my luck to have received two bad cards from newegg or is something else causing the problem?

11-06-2008, 12:31 PM	#5 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,689 OS: Win7	Re: First Build, No Signal Would you have access to any other PCIe card to try in the slot? This is the now the 3rd P5Q Pro I'm seening video problems on in the last week all 3 with ATI cards a 4850, a 4870 and yours. __________________ Power Supply and Selection Last edited by wrench97; 11-06-2008 at 12:33 PM.

11-06-2008, 04:07 PM	#6 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	Re: First Build, No Signal No I don't have another one. I'll RMA again but I won't be requesting anymore ATI cards..Have always had good luck with nvidia so I will try one of them next.

11-06-2008, 04:13 PM	#7 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,689 OS: Win7	Re: First Build, No Signal Problem is I'm still not sure if it's the card or the MB. __________________ Power Supply and Selection

11-06-2008, 07:00 PM	#8 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	Re: First Build, No Signal Short of installing another card is there a way to test? I forgot to mention that I had tried both of my pci slots with same result. What's kinda bugging me is doesn't the fan turn on? Last edited by NewDisciple; 11-06-2008 at 07:19 PM. Reason: add info

11-06-2008, 08:48 PM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,714 OS: win 7 32x 64x rtm	Re: First Build, No Signal have you set it up out of case as was suggested above __________________

11-07-2008, 09:28 AM	#10 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	Re: First Build, No Signal Yes I have. I plan on keeping it there until this is figured out.

11-07-2008, 12:48 PM	#12 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	Re: First Build, No Signal That is correct, it does not turn on. When I turn the power off it jumps. This is what led me to suspect the video card to begin with, but the second one from newegg is doing the same thing.

11-07-2008, 01:37 PM	#13 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,689 OS: Win7	Re: First Build, No Signal The AX3850 only has 1 6 pin connector correct? __________________ Power Supply and Selection

11-07-2008, 01:40 PM	#14 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,689 OS: Win7	Re: First Build, No Signal Do you have the 8 pin cpu power hooked up instead of the 4 pin? __________________ Power Supply and Selection

11-07-2008, 06:41 PM	#15 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	Re: First Build, No Signal Yes, this card only has one 6 pin connector. Thanks for reminding me about the 8 pin connector as I did have the 4 pin hooked up. Still no change after correcting that however.

11-08-2008, 04:24 AM	#16 (permalink)
wrench97 Moderator, Hardware Team Join Date: May 2008 Location: S.E. Pennsylvania Posts: 18,689 OS: Win7	Re: First Build, No Signal It bothers me that the fan on the video card isn't spinning any way you could test the card in another pc maybe a friends? Or a known working card in this MB? __________________ Power Supply and Selection

11-08-2008, 09:50 AM	#17 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	Re: First Build, No Signal If I can find a repair shop that is open on a Saturday I'll take it to them for a test.

11-10-2008, 10:30 AM	#18 (permalink)
NewDisciple Registered User Join Date: Nov 2008 Location: Roseburg, Oregon Posts: 21 OS: Linux	Re: First Build, No Signal Well, I wasn't able to get the card tested Saturday. I did come across some useful information on the eggxpert forums. http://www.eggxpert.com/forums/thread/396387.aspx It would appear that I'm not the only one with this problem on a Asus P5Q Pro. I have gone over my 30 days so I will try to contact Asus support and see what they have to say.