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Video Card Support video card support forum; XFX, eVGA, ATI, PNY, Asus, Diamond

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Old 10-20-2008, 04:13 PM   #1 (permalink)
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[SOLVED] Onboard video card and deticated gfx card are confusing eachother.

Goodday people

I have recently run into a problem with my onboard video card and my deticated gfx card.

Im using my deticated gfx card, but i think there is somekind of misunderstanding in my mainboard

Let me explain:

Everytime i scan my hardware it tells me that my onboard video card is active and in use instead of the deticated gfx card. Its really bugging me.
Cause i get low scores on systemrequirementslab.com cause its scanning the onboard card
and my DriverScanners are giving me trouble about it cause its also scanning the onboard instead of my GFX CARD!

This is result

Video controller
1. Name ATI Radeon HD 3200 Graphics
Adapter RAM 256.00 MB
Video processor ATI Radeon HD 3200 Graphics (0x9610)
Availability Running or Full Power

2. Name ATI Radeon HD 3600 Series
Adapter RAM 512.00 MB
Video processor ATI Radeon Graphics Processor (0x9598)
Availability Offline


But how is this possible if im using my HD 3600 on my monitor??

I tried to disable the onboard with device manager but it enables it self and when i try to update my Gfx driver i get bluescreen?? (But i dont think thats have anything to do with it.. maybe)

So my pc thinks im plugged to the onboard where reality is im not.
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Old 10-20-2008, 07:41 PM   #2 (permalink)
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Re: Onboard video card and deticated gfx card are confusing eachother.

You may need to go into the bios and disable the onboard.
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Old 10-20-2008, 10:03 PM   #3 (permalink)
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Re: Onboard video card and deticated gfx card are confusing eachother.

boot from the onboard
in the device manager disable the onboard
if the card is listed uninstall it
turn the computer off
install the card
change the video cable from the onboard to the card
reboot into the bios
check to see if you can disable the onboard in there and set it to detect agp first
save and exit the bios tapping f8 and choose vga mode
when windows finishes booting
disable a/virus
install your drivers for the card
reboot the computer
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Old 10-21-2008, 07:36 AM   #4 (permalink)
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Re: Onboard video card and deticated gfx card are confusing eachother.

Quote:
Originally Posted by dai View Post
boot from the onboard
in the device manager disable the onboard
if the card is listed uninstall it

....
Thank you, i did something simliar to what you said.

I could not boot from onboard cause i cannot plug my monitor in the onboard cause i use another cable.
I tried to disable the HD 3600 series and my monitor blacked out - so i have confirmed that i am not insane - but there is really something wrong here..

I tried enter bios but i couldnt really find anything usefull

So i just went to device manager - ice cold - and uninstalled the onboard from the face of the earth

I was afraid to do this before cause i thought i had made an error.
Now all scans recognizes the correct Gfx card.

Thanks for all
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Old 10-21-2008, 02:37 PM   #5 (permalink)
dai
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Re: Onboard video card and deticated gfx card are confusing eachother.

glad you have it sorted
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