PNY GeForce 8800GT 512MB, Windows Restarts.

nils.aas · 08-03-2008, 03:57 AM

I have trouble with my video-card. Whenever I am starting up my PC and windows start loading, my computer restarts automaticly right
before the windows logo should appear. This must be due to the videocard or it's drivers since it started imideatly after I installed it,
and there seems to be no problem whenever the driver is not installed.

This is what I have tried so far:
-Using a software to remove old nvidia drivers
-Installing all the latest Windows-updates
-Reinstall drivers
-Trying both the drivers from the CD, and from their internetpage
-Trying on both XP sp2/sp3 and vista64-bit (same problem)
-Updating BIOS, and BIOS Utilities
-Reinstalling motherboard-chipset drivers
-Formating my whole pc and reinstall everything

This is my Gear:
-Pny GeForce 8800GT 512MB
-Intel P5ld2 se - motherboard
-Intel Core 2 Duo e6700 - prossessor
-4GM Corsair RAM 800MHZ DDR2
-Vista Home Prem 64-BIT
-XP sp2
-Chieftec Atx 400W

Any help will be greatly appreciated!

dai · 08-03-2008, 04:58 AM

Chieftec Atx 400W
you need to be up here
http://www.newegg.com/Product/Produc...corsair%2b650w

Tumbleweed36 · 08-03-2008, 05:26 AM

Just bumping on dai's advice. There is no way that power supply will run an 8800 video card. Just not enough power.

nils.aas · 08-03-2008, 06:00 AM

Thanks for answer dai and Tumbleweed36!

It might be the reason. However in that cards requirement list, it says that 400Watt PSU is minimum. They cannot write that if it's not true? Right? Any other suggestions why this could be happening?

Tumbleweed36 · 08-03-2008, 07:46 AM

Unfortunately, not all power supplies are created equally. The Chieftec power supply brand name is very weak and doesn't put out what is advertised at the temps a newer computer operates at. I feel comfortable that this is your problem. However, if you have a friend who has a larger and better brand name power supply that you can borrow, give it a try and see if that solves the issue.

nils.aas · 08-03-2008, 08:45 AM

Yes, I have posted the problem on another forum, and they say the same as you. I suppose this is the issue, so I will go first thing in the morning to the shop and buy a new power supply, at least 600W.

Ps. What brands are "respected" when it comes to power supply?

Tumbleweed36 · 08-03-2008, 09:03 AM

Seasonic - any model
Corsair - any model
Thermaltake - "Toughpower" series only
Coolermaster - "Real Power Pro" series only
PC Power & Cooling - any model
Silverstone - any model

Quite honestly, you can buy a 650 to 750 for similar money to a 600 (only a couple bucks difference), so go for at least a 650+ if on sale if you can and you won't regreat it later on. The larger the better so you don't have to do this again when you want to upgrade. Do let us know what you got and how it works for you.

nils.aas · 08-04-2008, 12:01 PM

Ok, I went today to buy a new PSU. I got the chieftec 650Watt. At least now I know that my components are getting enough power. However, the problem continiues. When I turn on or restart my computer, the screen get black right before the vindows logo should appear. Same thing on both XP and vista. Soemtimes it just stops there, and my screens power-button starts blinking, just like there is no signal. After a while I sometimes hear one long beep. Other times it does almost the same, BUT instead of just freezing there, it restarts automaticly.

And these problems started right after I got the new video-card. And they seem to be only as long as the drivers are installed. (I'm not 100% sure about that last statement)

Any ideas? My local pc-store doesn't seem to know excactly how to fix this.

Any help is still grately appreciated!

dai · 08-04-2008, 09:04 PM

chieftec are low quality

Seasonic - any model
Corsair - any model
Thermaltake - "Toughpower" series only
Coolermaster - "Real Power Pro" series only
PC Power & Cooling - any model
Silverstone - any model

nils.aas · 08-11-2008, 12:58 AM

Anyone? Problem is still continuing. Help would be hreatly appreciated :)

badboy28895 · 08-11-2008, 01:05 AM

did you unistall the old video card.

**FreoHeaveho** · 08-12-2008, 10:44 PM

Download the latest nVidia drivers.
Restart in SAFE MODE (tap F8 on restart)
Uninstall the nvidia drivers in Add and Remove Programs.
Use Driver Cleaner http://downloads.guru3d.com/download...2171476965c5ed to clean up the old drivers.
Restart again in SAFE MODE.
Install the nVidia drivers you downloaded.
Restart normally.

Finally, two of my very respected collegues have informed you that your Chieftec PSU is not sufficient quality. I would recommend you following their advice and returning that PSU for a better quality one as this is probably causing your problems too, and should you have a stability issue as a result, you may damage other key components (e.g. motherboard, cpu etc).

nils.aas · 08-13-2008, 02:46 AM

Thanks for answer bigfellla and dai.

The problem keep on going, and I have tried this method you described bigfella, many times during the last weeks.

About the PSU and that people have warned me against Chieftec: It is not that I refuse to listen to what you guys suggest, but I have to see things from more than one side. I have burned myself many times on people who pretend to know aLOT about computers. They tell me to buy a new component, but it ends up with no result. I just want to be 100% sure that this is the problem before changing more components. Remember that I had excactly the same peoblem with the old PSU (however that was also chieftec, but an older model) And changing the PSU did not help anything. I don't mean to be rude here, I really appreciate your help guys!!

But, today is the day I am taking my whole computer to service, and I will ask them if I can change the PSU I bought from them, with another brand.

More updates to come...

sata250 · 08-13-2008, 01:21 PM

does your system hang or restart when in safe mode?
does the problem show up even when windows has not begun to load?

me too i'm having a problem similar like this..
http://www.techsupportforum.com/hardware-support/video-card-support/279546-strange-problem-graphic-card-pcie-slot.html

**FreoHeaveho** · 08-13-2008, 06:31 PM

Also check that PNY haven't released a firmware update for the card itself to improve compatiability with motherboards. My BFG 8800GT did.

nils.aas · 08-14-2008, 02:10 AM

Hi sata250, sorry to hear that you also have the same problem. Fortunatly my system does not hang in safe-mode (atleast not until this date, I am not so often in Safe-mode) and it has never happened before windows starts loading, and never during windows is running. It occurs at the same time everytime it happens, right before vista-logo, or right before xp-welcome.

About PNY-homepage, I have checked, but I couldn't find any updates. Maybe I haven't looked in the right place? Atleast I cannot find anything on the page: www.pny.com

Computer is still at service, I will go and check on it today. If they find some solution, I will notify you Sata250, and also here on the forum.

Just an idea... It seems (not 100% sure) that the system freezes when I change between the two OS I have. If I, for example, use only vista for one day, it happens rarly, or never. But when I use both OS during the same day, and reboot many times, it happens rappidly, and usually only in Vista. Can dual-boot be a problem, since the Video-cards XP-drivers, and vista-drivers are different? Can there be some sort of conflict?

sata250 · 08-14-2008, 05:04 AM

hmm..if u use vista, the drivers for vista will be loaded for your gpu, if u use xp then the drivers for xp will be loaded.. i dont think this is causing the problem.. a friend uses dual boot xp/vista and he told me he has never experienced problem due to swiching between these OSes a few times a day.
yea do inform me if there is some solution.. i think am going to strip my pc to the bare minimum meanwhile and see what happens..

08-03-2008, 03:57 AM	#1 (permalink)
nils.aas Registered User Join Date: Aug 2008 Posts: 12 OS: Xp-sp2 and Vista home premiun64-bit	PNY GeForce 8800GT 512MB, Windows Restarts. I have trouble with my video-card. Whenever I am starting up my PC and windows start loading, my computer restarts automaticly right before the windows logo should appear. This must be due to the videocard or it's drivers since it started imideatly after I installed it, and there seems to be no problem whenever the driver is not installed. This is what I have tried so far: -Using a software to remove old nvidia drivers -Installing all the latest Windows-updates -Reinstall drivers -Trying both the drivers from the CD, and from their internetpage -Trying on both XP sp2/sp3 and vista64-bit (same problem) -Updating BIOS, and BIOS Utilities -Reinstalling motherboard-chipset drivers -Formating my whole pc and reinstall everything This is my Gear: -Pny GeForce 8800GT 512MB -Intel P5ld2 se - motherboard -Intel Core 2 Duo e6700 - prossessor -4GM Corsair RAM 800MHZ DDR2 -Vista Home Prem 64-BIT -XP sp2 -Chieftec Atx 400W Any help will be greatly appreciated!

08-03-2008, 04:58 AM	#2 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,569 OS: win 7 32x 64x rtm	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Chieftec Atx 400W you need to be up here http://www.newegg.com/Product/Produc...corsair%2b650w __________________

08-03-2008, 05:26 AM	#3 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,650 OS: XP Professional	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Just bumping on dai's advice. There is no way that power supply will run an 8800 video card. Just not enough power. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

08-03-2008, 06:00 AM	#4 (permalink)
nils.aas Registered User Join Date: Aug 2008 Posts: 12 OS: Xp-sp2 and Vista home premiun64-bit	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Thanks for answer dai and Tumbleweed36! It might be the reason. However in that cards requirement list, it says that 400Watt PSU is minimum. They cannot write that if it's not true? Right? Any other suggestions why this could be happening?

08-03-2008, 07:46 AM	#5 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,650 OS: XP Professional	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Unfortunately, not all power supplies are created equally. The Chieftec power supply brand name is very weak and doesn't put out what is advertised at the temps a newer computer operates at. I feel comfortable that this is your problem. However, if you have a friend who has a larger and better brand name power supply that you can borrow, give it a try and see if that solves the issue. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

08-03-2008, 08:45 AM	#6 (permalink)
nils.aas Registered User Join Date: Aug 2008 Posts: 12 OS: Xp-sp2 and Vista home premiun64-bit	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Yes, I have posted the problem on another forum, and they say the same as you. I suppose this is the issue, so I will go first thing in the morning to the shop and buy a new power supply, at least 600W. Ps. What brands are "respected" when it comes to power supply?

08-03-2008, 09:03 AM	#7 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,650 OS: XP Professional	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Seasonic - any model Corsair - any model Thermaltake - "Toughpower" series only Coolermaster - "Real Power Pro" series only PC Power & Cooling - any model Silverstone - any model Quite honestly, you can buy a 650 to 750 for similar money to a 600 (only a couple bucks difference), so go for at least a 650+ if on sale if you can and you won't regreat it later on. The larger the better so you don't have to do this again when you want to upgrade. Do let us know what you got and how it works for you. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread. Last edited by Tumbleweed36; 08-03-2008 at 09:07 AM.

08-04-2008, 12:01 PM	#8 (permalink)
nils.aas Registered User Join Date: Aug 2008 Posts: 12 OS: Xp-sp2 and Vista home premiun64-bit	NEW PSU, problem continiues... I need some help guys!! Ok, I went today to buy a new PSU. I got the chieftec 650Watt. At least now I know that my components are getting enough power. However, the problem continiues. When I turn on or restart my computer, the screen get black right before the vindows logo should appear. Same thing on both XP and vista. Soemtimes it just stops there, and my screens power-button starts blinking, just like there is no signal. After a while I sometimes hear one long beep. Other times it does almost the same, BUT instead of just freezing there, it restarts automaticly. And these problems started right after I got the new video-card. And they seem to be only as long as the drivers are installed. (I'm not 100% sure about that last statement) Any ideas? My local pc-store doesn't seem to know excactly how to fix this. Any help is still grately appreciated!

08-04-2008, 09:04 PM	#9 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,569 OS: win 7 32x 64x rtm	Re: PNY GeForce 8800GT 512MB, Windows Restarts. chieftec are low quality Seasonic - any model Corsair - any model Thermaltake - "Toughpower" series only Coolermaster - "Real Power Pro" series only PC Power & Cooling - any model Silverstone - any model __________________

08-11-2008, 12:58 AM	#10 (permalink)
nils.aas Registered User Join Date: Aug 2008 Posts: 12 OS: Xp-sp2 and Vista home premiun64-bit	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Anyone? Problem is still continuing. Help would be hreatly appreciated :)

08-11-2008, 01:05 AM	#11 (permalink)
badboy28895 Registered User Join Date: Aug 2008 Posts: 25 OS: win xp pro sp2	Re: PNY GeForce 8800GT 512MB, Windows Restarts. did you unistall the old video card.

08-12-2008, 10:44 PM	#12 (permalink)
FreoHeaveho TSF Enthusiast Join Date: Aug 2006 Location: Australia Posts: 3,213 OS: Windows Vista Ultimate 64 SP2, Windows XP Professional SP3, Mac OSX Leopard My System	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Download the latest nVidia drivers. Restart in SAFE MODE (tap F8 on restart) Uninstall the nvidia drivers in Add and Remove Programs. Use Driver Cleaner http://downloads.guru3d.com/download...2171476965c5ed to clean up the old drivers. Restart again in SAFE MODE. Install the nVidia drivers you downloaded. Restart normally. Finally, two of my very respected collegues have informed you that your Chieftec PSU is not sufficient quality. I would recommend you following their advice and returning that PSU for a better quality one as this is probably causing your problems too, and should you have a stability issue as a result, you may damage other key components (e.g. motherboard, cpu etc). __________________ PC Wizard-VGA 2009 Charts-Power Supply Info-Multi/Single Rail PSU?-Speedfan-Driver Sweeper

08-13-2008, 02:46 AM	#13 (permalink)
nils.aas Registered User Join Date: Aug 2008 Posts: 12 OS: Xp-sp2 and Vista home premiun64-bit	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Thanks for answer bigfellla and dai. The problem keep on going, and I have tried this method you described bigfella, many times during the last weeks. About the PSU and that people have warned me against Chieftec: It is not that I refuse to listen to what you guys suggest, but I have to see things from more than one side. I have burned myself many times on people who pretend to know aLOT about computers. They tell me to buy a new component, but it ends up with no result. I just want to be 100% sure that this is the problem before changing more components. Remember that I had excactly the same peoblem with the old PSU (however that was also chieftec, but an older model) And changing the PSU did not help anything. I don't mean to be rude here, I really appreciate your help guys!! But, today is the day I am taking my whole computer to service, and I will ask them if I can change the PSU I bought from them, with another brand. More updates to come...

08-13-2008, 01:21 PM	#14 (permalink)
sata250 Registered User Join Date: Aug 2008 Location: Mauritius Posts: 44 OS: xp sp2 My System	Re: PNY GeForce 8800GT 512MB, Windows Restarts. does your system hang or restart when in safe mode? does the problem show up even when windows has not begun to load? me too i'm having a problem similar like this.. http://www.techsupportforum.com/hardware-support/video-card-support/279546-strange-problem-graphic-card-pcie-slot.html

08-13-2008, 06:31 PM	#15 (permalink)
FreoHeaveho TSF Enthusiast Join Date: Aug 2006 Location: Australia Posts: 3,213 OS: Windows Vista Ultimate 64 SP2, Windows XP Professional SP3, Mac OSX Leopard My System	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Also check that PNY haven't released a firmware update for the card itself to improve compatiability with motherboards. My BFG 8800GT did. __________________ PC Wizard-VGA 2009 Charts-Power Supply Info-Multi/Single Rail PSU?-Speedfan-Driver Sweeper

08-14-2008, 02:10 AM	#16 (permalink)
nils.aas Registered User Join Date: Aug 2008 Posts: 12 OS: Xp-sp2 and Vista home premiun64-bit	Re: PNY GeForce 8800GT 512MB, Windows Restarts. Hi sata250, sorry to hear that you also have the same problem. Fortunatly my system does not hang in safe-mode (atleast not until this date, I am not so often in Safe-mode) and it has never happened before windows starts loading, and never during windows is running. It occurs at the same time everytime it happens, right before vista-logo, or right before xp-welcome. About PNY-homepage, I have checked, but I couldn't find any updates. Maybe I haven't looked in the right place? Atleast I cannot find anything on the page: www.pny.com Computer is still at service, I will go and check on it today. If they find some solution, I will notify you Sata250, and also here on the forum. Just an idea... It seems (not 100% sure) that the system freezes when I change between the two OS I have. If I, for example, use only vista for one day, it happens rarly, or never. But when I use both OS during the same day, and reboot many times, it happens rappidly, and usually only in Vista. Can dual-boot be a problem, since the Video-cards XP-drivers, and vista-drivers are different? Can there be some sort of conflict?

08-14-2008, 05:04 AM	#17 (permalink)
sata250 Registered User Join Date: Aug 2008 Location: Mauritius Posts: 44 OS: xp sp2 My System	Re: PNY GeForce 8800GT 512MB, Windows Restarts. hmm..if u use vista, the drivers for vista will be loaded for your gpu, if u use xp then the drivers for xp will be loaded.. i dont think this is causing the problem.. a friend uses dual boot xp/vista and he told me he has never experienced problem due to swiching between these OSes a few times a day. yea do inform me if there is some solution.. i think am going to strip my pc to the bare minimum meanwhile and see what happens..