GeForce 9800 GTX Problem

Lentor · 07-24-2008, 02:28 AM

Hi,
I have a problem with my 9800 GTX. The system I am using it in is brand new.
After installing the driver (175.16) the system freezes while rebooting. To be precise it freezes in the windows loading screen. I've tried 3 other drivers for the 9 series(174.74, 175.19, 177.41) all with the same result.
When it freezes I have to reset the pc and run it with "last known settings that worked" that disables the drivers and runs it with windows standard

My system:
MB: Gigabyte S-Series EP45-DS3
CPU: Intel Core 2 Duo E8500
2x2gb RAM
OS: XP 64bit(service pack 2)
GeForce 9800 GTX

hope some can help me
Lentor

**manic** · 07-24-2008, 03:31 AM

What power supply wattage and brand..

Lentor · 07-24-2008, 03:54 AM

be quiet straight power quad rail 650W

dai · 07-24-2008, 05:57 AM

the supply has good reviews the 4 12v rails of 18amps have a total of 48amps available for use which should be plenty
are you removing the old drivers before installing the new
in the device manager uninstall the card
reboot tapping f8 and choose vga mode
when windows finishes rebooting
disable a/virus
install your drivers
reboot the computer
check your tempretures and voltages in the bios and post them

Lentor · 07-25-2008, 02:52 AM

I uninstall the old drivers, before installing new ones.
I can't uninstall the card, because it's not shown in the device manager, there is only a standard VGA graphic adapter. The card is only shown right after the installation of the drivers, before the reboot necessary to initialise the drivers completely. After the crash the card is gone again in the device manager(and replaced by the VGA adapter).

Vcore: 1.092V
DDR18V: 1.88V
+3.3V: 3.264V
+12V: 12.175V
System Temperature: 52°C
CPU Temperature: 48°C

That's all the data I get from the BIOS

The problem is still there.

dai · 07-25-2008, 05:13 AM

your cpu temp needs bringing down by about 15c
do you have good airflow from front to rear as the sysytem temp is also high
when you install the drivers and reboot into safe mode instead of normal mode is the card listed in the device manager

TechoX · 08-07-2008, 01:08 PM

Quote:

Originally Posted by Lentor

Hi,
I have a problem with my 9800 GTX. The system I am using it in is brand new.
After installing the driver (175.16) the system freezes while rebooting. To be precise it freezes in the windows loading screen. I've tried 3 other drivers for the 9 series(174.74, 175.19, 177.41) all with the same result.
When it freezes I have to reset the pc and run it with "last known settings that worked" that disables the drivers and runs it with windows standard

My system:
MB: Gigabyte S-Series EP45-DS3
CPU: Intel Core 2 Duo E8500
2x2gb RAM
OS: XP 64bit(service pack 2)
GeForce 9800 GTX

hope some can help me
Lentor

I have exactly the same motherboard, same graphics card, XP 32bit and EXACTLY THE SAME PROBLEM.

Actually installation of graphics driver freezes, than can't boot. Only Last Known good settings.." works.

New installation, no antivirus software installed yet, only drivers supplied with motherboard. No overheating either, everything perfectly cool ...

Any ideas ??

Houndog777 · 08-07-2008, 01:14 PM

You could start your own thread!

**bigfellla** · 08-07-2008, 10:27 PM

A bios update was released recently for that motherboard to fix VGA compatiability issues. I suggest you update your bios here: http://www.giga-byte.com/Support/Mot...ProductID=2843

Please ensure this is the correct bios for your machine (including revision number) and that you have adequete backup of your important files as, although a lot safer than in the past, flashing a bios has some risk associated.

TechoX · 08-08-2008, 04:18 AM

Thanks! Bios update was all it needed...

Was suspecting PSU (LC6550 - 16A on 12V...), but now is working fine, 3Dmark06 scored 13300, so seems ok.

Houndog777 · 08-08-2008, 04:30 AM

It's good to have the bigfella back!

**bigfellla** · 08-08-2008, 04:41 AM

That's great TechoX, glad it is working. THanks for the nice message Houndog.

Lentor, it may be worth trying the bios update as well.

07-24-2008, 02:28 AM	#1 (permalink)
Lentor Registered User Join Date: Jul 2008 Posts: 3 OS: Win XP X64	GeForce 9800 GTX Problem Hi, I have a problem with my 9800 GTX. The system I am using it in is brand new. After installing the driver (175.16) the system freezes while rebooting. To be precise it freezes in the windows loading screen. I've tried 3 other drivers for the 9 series(174.74, 175.19, 177.41) all with the same result. When it freezes I have to reset the pc and run it with "last known settings that worked" that disables the drivers and runs it with windows standard My system: MB: Gigabyte S-Series EP45-DS3 CPU: Intel Core 2 Duo E8500 2x2gb RAM OS: XP 64bit(service pack 2) GeForce 9800 GTX hope some can help me Lentor

07-24-2008, 03:31 AM	#2 (permalink)
manic Mentor Hardware Team Join Date: Aug 2005 Location: Florida Posts: 2,997 OS: xp	Re: GeForce 9800 GTX Problem What power supply wattage and brand.. __________________

07-24-2008, 03:54 AM	#3 (permalink)
Lentor Registered User Join Date: Jul 2008 Posts: 3 OS: Win XP X64	Re: GeForce 9800 GTX Problem be quiet straight power quad rail 650W

07-24-2008, 05:57 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 40,351 OS: vista 32x ultimate retail	Re: GeForce 9800 GTX Problem the supply has good reviews the 4 12v rails of 18amps have a total of 48amps available for use which should be plenty are you removing the old drivers before installing the new in the device manager uninstall the card reboot tapping f8 and choose vga mode when windows finishes rebooting disable a/virus install your drivers reboot the computer check your tempretures and voltages in the bios and post them __________________

07-25-2008, 02:52 AM	#5 (permalink)
Lentor Registered User Join Date: Jul 2008 Posts: 3 OS: Win XP X64	Re: GeForce 9800 GTX Problem I uninstall the old drivers, before installing new ones. I can't uninstall the card, because it's not shown in the device manager, there is only a standard VGA graphic adapter. The card is only shown right after the installation of the drivers, before the reboot necessary to initialise the drivers completely. After the crash the card is gone again in the device manager(and replaced by the VGA adapter). Vcore: 1.092V DDR18V: 1.88V +3.3V: 3.264V +12V: 12.175V System Temperature: 52°C CPU Temperature: 48°C That's all the data I get from the BIOS The problem is still there.

07-25-2008, 05:13 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 40,351 OS: vista 32x ultimate retail	Re: GeForce 9800 GTX Problem your cpu temp needs bringing down by about 15c do you have good airflow from front to rear as the sysytem temp is also high when you install the drivers and reboot into safe mode instead of normal mode is the card listed in the device manager __________________

08-07-2008, 01:14 PM	#8 (permalink)
Houndog777 Tech Hardware TEam Join Date: May 2007 Location: Scotland, UK Posts: 2,686 OS: XPpro sp3 My System	Re: GeForce 9800 GTX Problem You could start your own thread! __________________

08-07-2008, 10:27 PM	#9 (permalink)
bigfellla Mentor Hardware Team Join Date: Aug 2006 Location: Australia Posts: 2,851 OS: Windows Vista Ultimate, Windows XP Professional SP2, Mac OSX Leopard My System	Re: GeForce 9800 GTX Problem A bios update was released recently for that motherboard to fix VGA compatiability issues. I suggest you update your bios here: http://www.giga-byte.com/Support/Mot...ProductID=2843 Please ensure this is the correct bios for your machine (including revision number) and that you have adequete backup of your important files as, although a lot safer than in the past, flashing a bios has some risk associated. __________________ PC Wizard-VGA 2008 Charts-Power Supply Info-Multi/Single Rail PSU?-Speedfan-Laptop nVidia Drivers

08-08-2008, 04:18 AM	#10 (permalink)
TechoX Registered User Join Date: Aug 2008 Posts: 2 OS: vista sp1, xp sp3	Re: GeForce 9800 GTX Problem Thanks! Bios update was all it needed... Was suspecting PSU (LC6550 - 16A on 12V...), but now is working fine, 3Dmark06 scored 13300, so seems ok.

08-08-2008, 04:30 AM	#11 (permalink)
Houndog777 Tech Hardware TEam Join Date: May 2007 Location: Scotland, UK Posts: 2,686 OS: XPpro sp3 My System	Re: GeForce 9800 GTX Problem It's good to have the bigfella back! __________________

08-08-2008, 04:41 AM	#12 (permalink)
bigfellla Mentor Hardware Team Join Date: Aug 2006 Location: Australia Posts: 2,851 OS: Windows Vista Ultimate, Windows XP Professional SP2, Mac OSX Leopard My System	Re: GeForce 9800 GTX Problem That's great TechoX, glad it is working. THanks for the nice message Houndog. Lentor, it may be worth trying the bios update as well. __________________ PC Wizard-VGA 2008 Charts-Power Supply Info-Multi/Single Rail PSU?-Speedfan-Laptop nVidia Drivers