[SOLVED] Help needed !!

Chrisv14 · 05-14-2008, 06:31 PM

Well ill start with the basics.
I formatted my PC few days ago and i noticed that i cannot play any 3D Games longer than 5-10 minutes. The game graphics are starting to change and the total result is that my monitor will shut down like it went to system standby mode by itself. Only way to return from Standby or whatever it is , is to completely restart the whole system.
Everything is updated,i have cleaned my PC ( no dust ).
Here's my PC stats :
Windows XP Pro Service Pack 2
Intel (R) Core™2 CPU
4300 @ 1.80GHz
1.79 GHz 1,00 GB of RAM
ACPI Multiprocessor PC
Samsung SP2504C
MSI Radeon X1550
MSI Radeon X1550 Secondary
VIA Bus Master IDE Controller
DirectX 9.0c

**justpassingby** · 05-14-2008, 09:55 PM

Hi Chrisv14 !

Looks like an underpowered or overheating video card issue.

What's the brand, model and wattage of the power supply ? Look on the sticker that's on the side of the PSU block when you open the computer case. What's the brand and model of the motherboard ? How many hard drives, CD drives ?

Leave the computer case open and check that all the fans are spinning and blowing air in the right direction.

Can you confirm that you have 2 video cards in there ? If so unplug one and see how it goes.

Enter the BIOS at startup (repeatedly press del or look for some "press xx to enter setup" message) and look for some hardware monitor or pc health status screen. Report your temps, fan speeds and voltages from there.

Use speedfan (freeware) or sensorsview pro (21 day trial) to monitor your temps and voltages within Windows. The CPU temp should stay under 40°C and the GPU under 70°C (depends on the video card : when the computer is idle nVidia cards hover round 50-60°c, not sure about Ati cards but if the temp is higher than 90°C then it's overheating).

Use extreme.outervision's power supply calculator to learn about your power needs. Enter your complete specs, set capacitor aging to 30% and once you have the total add another 30% to take the average efficiency into account.

I'll move this thread to the video card support section since this seems to be an hardware problem.

Chrisv14 · 05-15-2008, 06:49 AM

Hi JustPassingBy!
I did everything as you recommended and then i opened the case and when i was checking vents i found ,, The Heart Of The Problem '' my ATI Radeon's vent was literally smashen into pieces and my GFX card temp was over 100°C what made me some heavy eschar's.
Thanks for feedback :)

05-14-2008, 06:31 PM	#1 (permalink)
Chrisv14 Registered User Join Date: May 2008 Posts: 5 OS: Windows XP Service Pack 2 (Version 2002)	[SOLVED] Help needed !! Well ill start with the basics. I formatted my PC few days ago and i noticed that i cannot play any 3D Games longer than 5-10 minutes. The game graphics are starting to change and the total result is that my monitor will shut down like it went to system standby mode by itself. Only way to return from Standby or whatever it is , is to completely restart the whole system. Everything is updated,i have cleaned my PC ( no dust ). Here's my PC stats : Windows XP Pro Service Pack 2 Intel (R) Core™2 CPU 4300 @ 1.80GHz 1.79 GHz 1,00 GB of RAM ACPI Multiprocessor PC Samsung SP2504C MSI Radeon X1550 MSI Radeon X1550 Secondary VIA Bus Master IDE Controller DirectX 9.0c Last edited by Chrisv14; 05-14-2008 at 06:33 PM.

05-14-2008, 09:55 PM	#2 (permalink)
justpassingby Moderator, Microsoft Support Join Date: Mar 2007 Location: Belgium Posts: 6,219 OS: XP Home SP3 / Ubuntu My System	Re: Help needed !! Hi Chrisv14 ! Looks like an underpowered or overheating video card issue. What's the brand, model and wattage of the power supply ? Look on the sticker that's on the side of the PSU block when you open the computer case. What's the brand and model of the motherboard ? How many hard drives, CD drives ? Leave the computer case open and check that all the fans are spinning and blowing air in the right direction. Can you confirm that you have 2 video cards in there ? If so unplug one and see how it goes. Enter the BIOS at startup (repeatedly press del or look for some "press xx to enter setup" message) and look for some hardware monitor or pc health status screen. Report your temps, fan speeds and voltages from there. Use speedfan (freeware) or sensorsview pro (21 day trial) to monitor your temps and voltages within Windows. The CPU temp should stay under 40°C and the GPU under 70°C (depends on the video card : when the computer is idle nVidia cards hover round 50-60°c, not sure about Ati cards but if the temp is higher than 90°C then it's overheating). Use extreme.outervision's power supply calculator to learn about your power needs. Enter your complete specs, set capacitor aging to 30% and once you have the total add another 30% to take the average efficiency into account. I'll move this thread to the video card support section since this seems to be an hardware problem. __________________ Malware removal steps. Post your logs there and not here ! Posting system specs Last edited by justpassingby; 05-14-2008 at 10:14 PM.

05-15-2008, 06:49 AM	#3 (permalink)
Chrisv14 Registered User Join Date: May 2008 Posts: 5 OS: Windows XP Service Pack 2 (Version 2002)	Re: Help needed !! Hi JustPassingBy! I did everything as you recommended and then i opened the case and when i was checking vents i found ,, The Heart Of The Problem '' my ATI Radeon's vent was literally smashen into pieces and my GFX card temp was over 100°C what made me some heavy eschar's. Thanks for feedback :)