[SOLVED] Black screen with sound

AlexJS · 04-19-2008, 12:23 PM

Anytime I run any PC game that goes full screen, the screen goes completely black, but the game's music runs fine. I don't really know what I can do to fix this save getting a new one. Can anyone tell me how I can get this fixed?

I ran SysSpec and took a screenshot of it.

AlexJS · 04-20-2008, 04:00 PM

No one knows how to fix this?
Or is it that painfully obvious?

dai · 04-20-2008, 09:01 PM

what are your gpu tempretures is it a card or onboard

AlexJS · 04-21-2008, 01:46 PM

Quote:

Originally Posted by dai

what are your gpu tempretures is it a card or onboard

I'm terribly sorry, I'm not sure what you mean...

**koala** · 04-21-2008, 02:23 PM

Your Display Adapter says NetMeeting Driver / RDPDD Chained DD, which doesn't tell us what graphics device you have. Is this a laptop?

Go to Start > Run > dxdiag > Display tab and post back with the details for Device Name & Manufacturer and Main Driver & Version.

In the same Display tab, enable Acceleration and run the 2 tests. Any problems listed in the Notes box? If the tests fail, reinstall DirectX, reboot and try again.

Check your temperatures and voltages with PC Wizard during gameplay (alt-tab out of the game while it's still running). Post back with a screenshot from the 'Voltage, Temperature & Fans' window.

If your PC is a desktop, open the case and post back with the details from the label on the power supply unit (make/model, total watts, amps for +12V)

dai · 04-21-2008, 04:59 PM

gpu temps is your video card temps

AlexJS · 04-21-2008, 08:34 PM

Quote:

Originally Posted by koala

Your Display Adapter says NetMeeting Driver / RDPDD Chained DD, which doesn't tell us what graphics device you have. Is this a laptop?

Go to Start > Run > dxdiag > Display tab and post back with the details for Device Name & Manufacturer and Main Driver & Version.

In the same Display tab, enable Acceleration and run the 2 tests. Any problems listed in the Notes box? If the tests fail, reinstall DirectX, reboot and try again.

Check your temperatures and voltages with PC Wizard during gameplay (alt-tab out of the game while it's still running). Post back with a screenshot from the 'Voltage, Temperature & Fans' window.

If your PC is a desktop, open the case and post back with the details from the label on the power supply unit (make/model, total watts, amps for +12V)

Uhhh... yeah. Ok. First off, this isn't a laptop.

After running dxdiag, the device section has nothing, no name, no manufacturer, no chip or DAC type, nothing.

None of the DirectX Features are available, I can't test Direct3D, but the DirectDraw test went fine.

The notes say:
"The system is using the generic video driver. Please install video driver provided by the hardware manufacturer."

Yeah... I think that'd be the problem. According to PC Wizard, the video card is a ATI Technologies Inc Radeon XPRESS 200 series. Maybe getting one of those drivers will solve the problem?

Well? Can I fix this?

**FreoHeaveho** · 04-22-2008, 12:45 AM

Yes this can be fixed (in terms of the driver), go here: http://game.amd.com/us-en/drivers_ca.../integrated-xp

This will not necessarily mean you can play games, becuase it is a low powered integrated graphics processor. Once you have successfully installed your driver, try your games. good luck

AlexJS · 04-22-2008, 06:39 PM

Quote:

Originally Posted by bigfellla

...Once you have successfully installed your driver, try your games. good luck

Thank you so much. That driver seems to have fixed it.

I feel rather silly, all it took was a simple driver...

04-19-2008, 12:23 PM	#1 (permalink)
AlexJS Registered User Join Date: Apr 2008 Posts: 15 OS: Microsoft Windows XP Home Edition 5.01.2600 Service Pack 3	[SOLVED] Black screen with sound Anytime I run *any* PC game that goes full screen, the screen goes completely black, but the game's music runs fine. I don't really know what I can do to fix this save getting a new one. Can anyone tell me how I can get this fixed? I ran SysSpec and took a screenshot of it.

04-20-2008, 04:00 PM	#2 (permalink)
AlexJS Registered User Join Date: Apr 2008 Posts: 15 OS: Microsoft Windows XP Home Edition 5.01.2600 Service Pack 3	Re: Black screen with sound No one knows how to fix this? Or is it that painfully obvious?

04-20-2008, 09:01 PM	#3 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,759 OS: win 7 32x 64x rtm	Re: Black screen with sound what are your gpu tempretures is it a card or onboard __________________

04-21-2008, 02:23 PM	#5 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,442 OS: XP/7/Ubuntu My System	Re: Black screen with sound Your Display Adapter says NetMeeting Driver / RDPDD Chained DD, which doesn't tell us what graphics device you have. Is this a laptop? Go to Start > Run > dxdiag > Display tab and post back with the details for Device Name & Manufacturer and Main Driver & Version. In the same Display tab, enable Acceleration and run the 2 tests. Any problems listed in the Notes box? If the tests fail, reinstall DirectX, reboot and try again. Check your temperatures and voltages with PC Wizard during gameplay (alt-tab out of the game while it's still running). Post back with a screenshot from the 'Voltage, Temperature & Fans' window. If your PC is a desktop, open the case and post back with the details from the label on the power supply unit (make/model, total watts, amps for +12V) __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

04-21-2008, 04:59 PM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,759 OS: win 7 32x 64x rtm	Re: Black screen with sound gpu temps is your video card temps __________________

04-22-2008, 12:45 AM	#8 (permalink)
FreoHeaveho TSF Enthusiast Join Date: Aug 2006 Location: Australia Posts: 3,227 OS: Windows Vista Ultimate 64 SP2, Windows XP Professional SP3, Mac OSX Leopard My System	Re: Black screen with sound Yes this can be fixed (in terms of the driver), go here: http://game.amd.com/us-en/drivers_ca.../integrated-xp This will not necessarily mean you can play games, becuase it is a low powered integrated graphics processor. Once you have successfully installed your driver, try your games. good luck __________________ PC Wizard-VGA 2009 Charts-Power Supply Info-Multi/Single Rail PSU?-Speedfan-Driver Sweeper