attempting to install a new video card

awkwardboyhero · 04-18-2008, 09:17 PM

My computer is currently running with an Intel 82865G 96MB on-board integrated video card. Last Sunday, I attempted to install an EVGA 6200 256MB PCI (Nvidia) card. After physically installing it (and a new power supply incidentally), I tried restarting the computer with the new video card connected to my monitor. No image but I could hear the 'pop' "New Hardware Found" noise from my speakers. I obviously couldn't install the drivers without having a screen.

So I plugged in my monitor (VGA) cable to the Intel card, booted up to Windows, installed the new drivers, restarted again, disabled the Intel card through BIOS, and switched the cable to the new card. -- unfortunately, all I got was a blank (black) screen.

So we went back into BIOS, switched it back to the Intel card, rebooted back to Windows, and tried going through the Device Manager instead (on the advice of the EVGA tech support). I did see both cards listed in the Device Manager, but after disabling the Intel card and rebooting, still no image. So I went into Safe Mode (never fun) to reinstall the Intel drivers, and when I finally got back to my Windows desktop, I discovered that there was an Nvidia desktop manager icon in the system tray. Moreover, when I went into my desktop properties, I saw under the settings tab that Windows thought I had two monitors, one running from the Intel card, the other on the Nvidia.

It's a longshot, but I thought that maybe the way to go is to start over
from the very beginning, as if I'd just closed up the computer case. That is, these were the steps that I've thought about trying:

1. disable the Intel onboard chip in Device Mgr.
2. disable the Nvidia chip in Device Mgr. (i.e., starting from square one).
3. Restart. Connect monitor cable to new card. Hopefully I will get a picture from the monitor so I can reinstall the new drivers.

But I'm not incredibly confident in this. I am hoping there is something obvious that I have forgotten. Please help. Thank you very much. Forgive me for the length of this message. I wanted to go over everything I've tried so to avoid "I've tried that already" replies. (Oh, and I found out that the card does not have/need a supplemental power adapter).

Thanks.

Tumbleweed36 · 04-19-2008, 04:42 AM

Steps to take:

>Take out your NEW video card and get your old card (onboard) working.

> Make sure that the new video card items in there are uninstalled in the device manager (start, control panel, system, hardware, device manager, display adapter).

>When it is working properly with the onboard, then right click on the onboard card and disable your onboard card.

>Shut down and install (put it in) your new card.

>When you begin to start up, then enter the Bios setup menu and make the new card the option to be listed first in the bios.

> Reboot and when it comes up, install the drivers.

Be sure you don't miss a step or you will be right back where you are now.

awkwardboyhero · 04-19-2008, 10:37 AM

Thank you very much for your response, first of all. Very kind of you.

Second -- my onboard card is currently working just fine. (sorry if I didn't make that clear). Since this is the case, do I still have to take out the new card? That is, can I skip step number one?

thanks again.

Tumbleweed36 · 04-19-2008, 11:24 AM

You can try it with it in there and follow all the steps (won't harm anything). If that doesn't work, then go back in and don't skip any steps.

An important thing to remember, once you disable the onboard and shut down, be sure you enter the bios setup menu and change the video card to PCI before it boots back up. If you don't, it will find the onboard again and you will be back where you are now.

awkwardboyhero · 04-20-2008, 09:03 PM

Make sure that the new video card items in there are uninstalled in the device manager (start, control panel, system, hardware, device manager, display adapter).

When I right-click on the new video card in Device Mgr, do I want to select Uninstall or Disable?

When you begin to start up, then enter the BIOS setup menu and make the new card the option to be listed first in the BIOS.

Not sure what you mean by this... (forgive my ignorance) also - how do I change the video card to PCI via the BIOS?

Thanks so much.

Tumbleweed36 · 04-20-2008, 09:18 PM

Quote:

Originally Posted by awkwardboyhero

Make sure that the new video card items in there are uninstalled in the device manager (start, control panel, system, hardware, device manager, display adapter).

When I right-click on the new video card in Device Mgr, do I want to select Uninstall or Disable?

What you want to do is make sure it is still available when you boot up the next time. Therefore, you need to UNINSTALL it and the computer will find it the next time it is present. When you Disable it, the computer won't see it until you enable it.

When you begin to start up, then enter the BIOS setup menu and make the new card the option to be listed first in the BIOS.

Not sure what you mean by this... (forgive my ignorance) also - how do I change the video card to PCI via the BIOS?

I don't know the exact wording in your board (there are so many) for this area. However, if you look under the ADVANCED area in the bios setup menu, there will be an area in that menu that will have something in the video area like this: Onboard or PCI and you have to select which is to be recognized when you boot up. Just set the PCI FIRST in that area and don't forget to save before you exit.

If you don't understand anything, please feel free to post back and we will try to clarify for you......no problem in any request.

Thanks so much.

awkwardboyhero · 04-22-2008, 05:44 PM

I'm thinking that this is a stupid question, but at what point can I hook up the monitor to the new card? I ask because I think I was able to get into BIOS before and change the setting (or at least I think I did), but when I tried to get to Windows, I got the blank screen -- which I credited to the lack of installed drivers. So I'm thinking that I would keep the onboard card connected until I finish all the steps? Or I might be wrong.

thanks.

Tumbleweed36 · 04-22-2008, 06:41 PM

First of all, there are no stupid questions on this forum.

If you get the onboard working and disable that, then shut down and put your new card in, you hook the monitor up to the new card. You have effectively stopped using your old card and are ready for your new card. However, remember, you must enter the Bios setup menu as soon as you boot up. If this doesn't work for you, post back and we can work on that issue.

awkwardboyhero · 04-23-2008, 05:40 PM

Is there more than one setting that I need to change when I get to BIOS? Or am I just switching from the onboard to the PCI card?

thanks.

Tumbleweed36 · 04-23-2008, 07:48 PM

In the bios setup menu, you are only changing it from onboard to PCI. It is that simple.

04-18-2008, 09:17 PM	#1 (permalink)
awkwardboyhero Registered User Join Date: Apr 2008 Posts: 5 OS: Windows XP SP2	attempting to install a new video card My computer is currently running with an Intel 82865G 96MB on-board integrated video card. Last Sunday, I attempted to install an EVGA 6200 256MB PCI (Nvidia) card. After physically installing it (and a new power supply incidentally), I tried restarting the computer with the new video card connected to my monitor. No image but I could hear the 'pop' "New Hardware Found" noise from my speakers. I obviously couldn't install the drivers without having a screen. So I plugged in my monitor (VGA) cable to the Intel card, booted up to Windows, installed the new drivers, restarted again, disabled the Intel card through BIOS, and switched the cable to the new card. -- unfortunately, all I got was a blank (black) screen. So we went back into BIOS, switched it back to the Intel card, rebooted back to Windows, and tried going through the Device Manager instead (on the advice of the EVGA tech support). I did see both cards listed in the Device Manager, but after disabling the Intel card and rebooting, still no image. So I went into Safe Mode (never fun) to reinstall the Intel drivers, and when I finally got back to my Windows desktop, I discovered that there was an Nvidia desktop manager icon in the system tray. Moreover, when I went into my desktop properties, I saw under the settings tab that Windows thought I had two monitors, one running from the Intel card, the other on the Nvidia. It's a longshot, but I thought that maybe the way to go is to start over from the very beginning, as if I'd just closed up the computer case. That is, these were the steps that I've thought about trying: 1. disable the Intel onboard chip in Device Mgr. 2. disable the Nvidia chip in Device Mgr. (i.e., starting from square one). 3. Restart. Connect monitor cable to new card. Hopefully I will get a picture from the monitor so I can reinstall the new drivers. But I'm not incredibly confident in this. I am hoping there is something obvious that I have forgotten. Please help. Thank you very much. Forgive me for the length of this message. I wanted to go over everything I've tried so to avoid "I've tried that already" replies. (Oh, and I found out that the card does not have/need a supplemental power adapter). Thanks.

04-19-2008, 04:42 AM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,714 OS: XP Professional	Re: attempting to install a new video card Steps to take: >Take out your NEW video card and get your old card (onboard) working. > Make sure that the new video card items in there are uninstalled in the device manager (start, control panel, system, hardware, device manager, display adapter). >When it is working properly with the onboard, then right click on the onboard card and disable your onboard card. >Shut down and install (put it in) your new card. >When you begin to start up, then enter the Bios setup menu and make the new card the option to be listed first in the bios. > Reboot and when it comes up, install the drivers. Be sure you don't miss a step or you will be right back where you are now. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-19-2008, 10:37 AM	#3 (permalink)
awkwardboyhero Registered User Join Date: Apr 2008 Posts: 5 OS: Windows XP SP2	Re: attempting to install a new video card Thank you very much for your response, first of all. Very kind of you. Second -- my onboard card is currently working just fine. (sorry if I didn't make that clear). Since this is the case, do I still have to take out the new card? That is, can I skip step number one? thanks again.

04-19-2008, 11:24 AM	#4 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,714 OS: XP Professional	Re: attempting to install a new video card You can try it with it in there and follow all the steps (won't harm anything). If that doesn't work, then go back in and don't skip any steps. An important thing to remember, once you disable the onboard and shut down, be sure you enter the bios setup menu and change the video card to PCI before it boots back up. If you don't, it will find the onboard again and you will be back where you are now. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-20-2008, 09:03 PM	#5 (permalink)
awkwardboyhero Registered User Join Date: Apr 2008 Posts: 5 OS: Windows XP SP2	Re: attempting to install a new video card Make sure that the new video card items in there are uninstalled in the device manager (start, control panel, system, hardware, device manager, display adapter). When I right-click on the new video card in Device Mgr, do I want to select Uninstall or Disable? When you begin to start up, then enter the BIOS setup menu and make the new card the option to be listed first in the BIOS. Not sure what you mean by this... (forgive my ignorance) also - how do I change the video card to PCI via the BIOS? Thanks so much.

04-22-2008, 05:44 PM	#7 (permalink)
awkwardboyhero Registered User Join Date: Apr 2008 Posts: 5 OS: Windows XP SP2	Re: attempting to install a new video card I'm thinking that this is a stupid question, but at what point can I hook up the monitor to the new card? I ask because I think I was able to get into BIOS before and change the setting (or at least I think I did), but when I tried to get to Windows, I got the blank screen -- which I credited to the lack of installed drivers. So I'm thinking that I would keep the onboard card connected until I finish all the steps? Or I might be wrong. thanks.

04-22-2008, 06:41 PM	#8 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,714 OS: XP Professional	Re: attempting to install a new video card First of all, there are no stupid questions on this forum. If you get the onboard working and disable that, then shut down and put your new card in, you hook the monitor up to the new card. You have effectively stopped using your old card and are ready for your new card. However, remember, you must enter the Bios setup menu as soon as you boot up. If this doesn't work for you, post back and we can work on that issue. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

04-23-2008, 05:40 PM	#9 (permalink)
awkwardboyhero Registered User Join Date: Apr 2008 Posts: 5 OS: Windows XP SP2	Re: attempting to install a new video card Is there more than one setting that I need to change when I get to BIOS? Or am I just switching from the onboard to the PCI card? thanks.

04-23-2008, 07:48 PM	#10 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,714 OS: XP Professional	Re: attempting to install a new video card In the bios setup menu, you are only changing it from onboard to PCI. It is that simple. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.