video card problem ?

Albo_baller · 01-21-2008, 01:10 AM

Hello TSF, I'm new here. In a bit of a pickle with my computer acting up. A while ago, my PSU seized and since I got a new one, my gaming has never been the same.... It's horrible, every game laggs to death. I thought it was my video cards problem which was a 7800GT so I bought a new one. My current one is ATI HD 3850 256MB . Me and my friend both bought this PSU and his computer runs fine, he had a 7800GT previously like mine also. So I don't know if it's the video cards problem or when the video card seized, it might have damaged something in mobo ? I switched the ram around and tried with 1 gig for both of them to see if one ram card was defective and nothing budged. Here are my computer specs. Any have the slightest clue of what's wrong ? :( Thanks for help in advance

PS - Before my PSU seized, I was using the 7800GT and World of Warcraft, Battlefield 2 ran flawlessly at highest graphics. Now the games barely run... Dunno if that info helps but yea...

Albo_baller · 01-21-2008, 01:26 AM

Forgot to mention, my current PSU is Ultra X Finity 600Watt ATX Power Supply

http://www.ultraproducts.com/product...&productID=388

2pistolpacker · 01-21-2008, 08:57 AM

My first concern is the power supply, it is only providing 38 amps on the 12v rails. There might not be enough to run the motherboard and video card at peak power draw. You should also run the HDD diagnostics and Memtest86 to see if the old power supply crippled any other components. Mike

dai · 01-21-2008, 09:10 AM

only need a min of 26a for a single card

Albo_baller · 01-21-2008, 10:01 AM

How can I run HDD diagnostics and Memtest86 to see if my old PSU crippled any components ?

dai · 01-21-2008, 10:11 AM

d/load and run the diognostic from the h/drive maker to test the actual drive
run
chkdsk /r
to test the integrity of the file system on the drive[s]
run memtest on 1 stick at a time to test the ram
http://www.memtest86.com/

Albo_baller · 01-22-2008, 02:37 PM

I dloaded memtest86 but I don't know how to use it. Any1 with instructions ? :(

2pistolpacker · 01-22-2008, 02:45 PM

For Windows you will want the "Pre-Compiled package for Floppy (DOS - Win)" or the Pre-Compiled Bootable ISO (.zip) depending upon your preference.
For the iso, unzip and save the iso to the hard drive, then burn to cd with your favorite burning application.
For the floppy, double-click on the "install.bat" file, put the floppy in as prompted, wait for it to write.
Put the disk in and boot with it. Let it run the seven default tests. Each set of seven tests is a "pass". It will run pass after pass forever until you reboot. Mike

Albo_baller · 01-22-2008, 03:18 PM

i went into bios setup, and the cpu temp was at 97degrees c, in red text, and the mother board temp was at 33degres c
now my comp wont even go into windows, it opens the bios but it doesnt go into windows.stops at the black screen.

wuts wrong? is it the cpu dying or wutelse can it be?

2pistolpacker · 01-22-2008, 03:28 PM

Have you taken the heatsink off the cpu lately? Is it loose? Does the cpu fan spin when you hit the power button? Is the fan plugged into the motherboard? Please reset the cmos by moving the jumper next to the battery or removing the battery for 10 minutes, your choice. Use caution to get them back in their original positions. Mike

Albo_baller · 01-22-2008, 03:36 PM

i took the cpu apart when i changed the power supply unit

inc the heatsink

2pistolpacker · 01-22-2008, 03:39 PM

Did you clean the old thermal paste off the cpu and heatsink and replace it with new thermal paste?

Albo_baller · 01-22-2008, 03:43 PM

no i did not, how do u do that, and where can i buy the thermal paste? ( which one is the best to buy? )

2pistolpacker · 01-22-2008, 03:50 PM

Any decent computer shop should sell it, are you in the USA. Radio Shack, Newegg, a local computershop. We recommend Arctic Silver 5, there are other brands that are good. Please do not restart your computer until this has been done. Mike

http://www.arcticsilver.com/arctic_silver_instructions.htm

Albo_baller · 01-22-2008, 07:37 PM

I got Nexxtech Heatsink Compound, I put it on according to the instructions on the link you gave me MJZZZ and now when I turn the computer on, the fan doesn't turn on. It says CPU overheating, I go into bios and check for the fan and it says NA and Ignore. Doesn't show it running on RPM. How can I get it running again ? :(

EDIT : And yes I did plug the fan connector back onto motherboard

Albo_baller · 01-22-2008, 08:35 PM

When I go into Bios, Hardware Monitor, the fans for CPU and such are at [N/A] and the only other option is Ignore.... What's happening ? Why are the fans not running ? :( CPU hits temperatures up to 90° C

Albo_baller · 01-22-2008, 09:22 PM

When I go into Hardware Monitor Bios here is what I see :

CPU Fan Speed [N/A]
CPU Q-Fan Control [Disabled]
Chassis Fan Speed [N/A]
Power Fan Speed [N/A]

Fan doesn't turn on.... Any idea on what's going on guys ?

2pistolpacker · 01-23-2008, 03:51 AM

You'll need to find a fan header on the board that is working, if you can't find a working pin header you can buy an adaptor to run the fan off of a molex connector. It could also be possible that the fan has just gone out. Whatever you do, do not run the computer without a working cpu fan. Hopefully damage to the cpu hasn't already been done. Mike

dai · 01-23-2008, 09:26 AM

you need to replace the fan and connect it to the correct header as one of the pins sends a signal to throttle the cpu back when it overheats to avoid burning it out

01-21-2008, 01:10 AM	#1 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	video card problem ? Hello TSF, I'm new here. In a bit of a pickle with my computer acting up. A while ago, my PSU seized and since I got a new one, my gaming has never been the same.... It's horrible, every game laggs to death. I thought it was my video cards problem which was a 7800GT so I bought a new one. My current one is ATI HD 3850 256MB . Me and my friend both bought this PSU and his computer runs fine, he had a 7800GT previously like mine also. So I don't know if it's the video cards problem or when the video card seized, it might have damaged something in mobo ? I switched the ram around and tried with 1 gig for both of them to see if one ram card was defective and nothing budged. Here are my computer specs. Any have the slightest clue of what's wrong ? :( Thanks for help in advance PS - Before my PSU seized, I was using the 7800GT and World of Warcraft, Battlefield 2 ran flawlessly at highest graphics. Now the games barely run... Dunno if that info helps but yea...

01-21-2008, 01:26 AM	#2 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	Re: video card problem ? Forgot to mention, my current PSU is Ultra X Finity 600Watt ATX Power Supply http://www.ultraproducts.com/product...&productID=388

01-21-2008, 08:57 AM	#3 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: video card problem ? My first concern is the power supply, it is only providing 38 amps on the 12v rails. There might not be enough to run the motherboard and video card at peak power draw. You should also run the HDD diagnostics and Memtest86 to see if the old power supply crippled any other components. Mike __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog Last edited by 2pistolpacker; 01-21-2008 at 08:59 AM.

01-21-2008, 09:10 AM	#4 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: video card problem ? only need a min of 26a for a single card __________________

01-21-2008, 10:01 AM	#5 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	Re: video card problem ? How can I run HDD diagnostics and Memtest86 to see if my old PSU crippled any components ?

01-21-2008, 10:11 AM	#6 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: video card problem ? d/load and run the diognostic from the h/drive maker to test the actual drive run chkdsk /r to test the integrity of the file system on the drive[s] run memtest on 1 stick at a time to test the ram http://www.memtest86.com/ __________________

01-22-2008, 02:37 PM	#7 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	Re: video card problem ? I dloaded memtest86 but I don't know how to use it. Any1 with instructions ? :(

01-22-2008, 02:45 PM	#8 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: video card problem ? For Windows you will want the "Pre-Compiled package for Floppy (DOS - Win)" or the Pre-Compiled Bootable ISO (.zip) depending upon your preference. For the iso, unzip and save the iso to the hard drive, then burn to cd with your favorite burning application. For the floppy, double-click on the "install.bat" file, put the floppy in as prompted, wait for it to write. Put the disk in and boot with it. Let it run the seven default tests. Each set of seven tests is a "pass". It will run pass after pass forever until you reboot. Mike __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog

01-22-2008, 03:18 PM	#9 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	Re: video card problem ? i went into bios setup, and the cpu temp was at 97degrees c, in red text, and the mother board temp was at 33degres c now my comp wont even go into windows, it opens the bios but it doesnt go into windows.stops at the black screen. wuts wrong? is it the cpu dying or wutelse can it be?

01-22-2008, 03:28 PM	#10 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: video card problem ? Have you taken the heatsink off the cpu lately? Is it loose? Does the cpu fan spin when you hit the power button? Is the fan plugged into the motherboard? Please reset the cmos by moving the jumper next to the battery or removing the battery for 10 minutes, your choice. Use caution to get them back in their original positions. Mike __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog

01-22-2008, 03:36 PM	#11 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	Re: video card problem ? i took the cpu apart when i changed the power supply unit inc the heatsink Last edited by Albo_baller; 01-22-2008 at 03:37 PM. Reason: info

01-22-2008, 03:39 PM	#12 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: video card problem ? Did you clean the old thermal paste off the cpu and heatsink and replace it with new thermal paste? __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog

01-22-2008, 03:43 PM	#13 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	Re: video card problem ? no i did not, how do u do that, and where can i buy the thermal paste? ( which one is the best to buy? ) Last edited by Albo_baller; 01-22-2008 at 03:50 PM.

01-22-2008, 03:50 PM	#14 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: video card problem ? Any decent computer shop should sell it, are you in the USA. Radio Shack, Newegg, a local computershop. We recommend Arctic Silver 5, there are other brands that are good. Please do not restart your computer until this has been done. Mike http://www.arcticsilver.com/arctic_silver_instructions.htm __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog

01-22-2008, 07:37 PM	#15 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	Re: video card problem ? I got Nexxtech Heatsink Compound, I put it on according to the instructions on the link you gave me MJZZZ and now when I turn the computer on, the fan doesn't turn on. It says CPU overheating, I go into bios and check for the fan and it says NA and Ignore. Doesn't show it running on RPM. How can I get it running again ? :( EDIT : And yes I did plug the fan connector back onto motherboard Last edited by Albo_baller; 01-22-2008 at 07:39 PM.

01-22-2008, 08:35 PM	#16 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	Re: video card problem ? When I go into Bios, Hardware Monitor, the fans for CPU and such are at [N/A] and the only other option is Ignore.... What's happening ? Why are the fans not running ? :( CPU hits temperatures up to 90° C

01-22-2008, 09:22 PM	#17 (permalink)
Albo_baller Registered User Join Date: Jan 2008 Posts: 10 OS: Windows XP	Re: video card problem ? When I go into Hardware Monitor Bios here is what I see : CPU Fan Speed [N/A] CPU Q-Fan Control [Disabled] Chassis Fan Speed [N/A] Power Fan Speed [N/A] Fan doesn't turn on.... Any idea on what's going on guys ?

01-23-2008, 03:51 AM	#18 (permalink)
2pistolpacker Registered User Join Date: Dec 2007 Location: Lenexa, Ks Posts: 1,038 OS: Win XP Pro My System	Re: video card problem ? You'll need to find a fan header on the board that is working, if you can't find a working pin header you can buy an adaptor to run the fan off of a molex connector. It could also be possible that the fan has just gone out. Whatever you do, do not run the computer without a working cpu fan. Hopefully damage to the cpu hasn't already been done. Mike __________________ Speak kindly to me, beloved master. Revel in my unconditional love, and give me every minute that you can spare, for my time with you is short. --Your faithful dog

01-23-2008, 09:26 AM	#19 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,784 OS: win 7 32x 64x rtm	Re: video card problem ? you need to replace the fan and connect it to the correct header as one of the pins sends a signal to throttle the cpu back when it overheats to avoid burning it out __________________