Dell XPS M1710 , Error code 5300:0119

joshK · 12-16-2007, 04:43 PM

Hi I own a Dell XPS M1710 for a year and a half now, but I’ve been having problems with it since the very beginning. I ran the dell diagnostics tool and only the Video card memory test did not pass. It says:
Error code : 5300: 0119
Msg : detected a failiure while writing and reading video memory, video mode Dh(320×200×16), addresses A6024h expected to read FFFFFFFFh but read FFFFFFFDh instead.
The pc has a Geforce GTX 512 video card and I have just recently updated the driver with a newer one via the nvidia website. This has not fixed the problems witch mostly occur during gaming where the pc freezes and gives me the blue screen of death saying hardware or software malfunction.
The pc uses the Microsoft windows XP media center version 2005 with update roll up2, could it be that it is this version of operating system that is causing to problems? During the reformat procedure, I receive and error message saying that the ngen library files of the video card is not located or something likes that, thus I have changed the operating system with Microsoft windows XP home edition service pack 2.

So I am truly lost now, is my video card messed up? Or is it just a software issue.
Please helppppp I really don’t know what to do anymore. I need step by step instructions how to fix this and how to use and select the right updates from dell support website.
Hope to get a reply soon tc.

3xd · 01-02-2008, 07:14 PM

Hi, I own a dell inspiron 9100 and in it is a mobility radeon 9700 gpu. I have encountered the same error before (5300:0119).

This is a graphics card memory read/write error and can be caused due to an overheating problem.

If you can, open your laptop up and look at the fan(s) and the graphic cards' cooling fins (these are silver metal fins which are cooled by the fans in order for the cards heat to disapate to... (you should see these fins clearly after removing the fan(s)). If you find alot of dust clogging your fins and inside your fans, then it is a good guess that your graphics card has been fried due to an overheating problem.

The only answer is to purchase a replacement graphics card.

hope that helps.

did it?

joshK · 01-02-2008, 11:11 PM

first off all, Happy New year to everybody !!!! all trhe best for 2008
3xd thank you for teh help . Recently i have opened teh laptop and it was really dirty inside. The fams and the cooling system and radiator of teh graficks and video card where verry clogged with dust . I have cleaned all of them yet im sure that that is likely the cause of teh problem and yes im sure my graphic card is fried !! I will be changing my video card. I know now for a fact that it must be replaced. Allso I want to than k everbody for the help and replies for my problem it realy was of gr8 help .

12-16-2007, 04:43 PM	#1 (permalink)
joshK Registered User Join Date: Dec 2007 Posts: 8 OS: xp sp2	Dell XPS M1710 , Error code 5300:0119 Hi I own a Dell XPS M1710 for a year and a half now, but I’ve been having problems with it since the very beginning. I ran the dell diagnostics tool and only the Video card memory test did not pass. It says: Error code : 5300: 0119 Msg : detected a failiure while writing and reading video memory, video mode Dh(320×200×16), addresses A6024h expected to read FFFFFFFFh but read FFFFFFFDh instead. The pc has a Geforce GTX 512 video card and I have just recently updated the driver with a newer one via the nvidia website. This has not fixed the problems witch mostly occur during gaming where the pc freezes and gives me the blue screen of death saying hardware or software malfunction. The pc uses the Microsoft windows XP media center version 2005 with update roll up2, could it be that it is this version of operating system that is causing to problems? During the reformat procedure, I receive and error message saying that the ngen library files of the video card is not located or something likes that, thus I have changed the operating system with Microsoft windows XP home edition service pack 2. So I am truly lost now, is my video card messed up? Or is it just a software issue. Please helppppp I really don’t know what to do anymore. I need step by step instructions how to fix this and how to use and select the right updates from dell support website. Hope to get a reply soon tc.

01-02-2008, 07:14 PM	#2 (permalink)
3xd Registered User Join Date: Jan 2008 Posts: 1 OS: windows xp home	Re: Dell XPS M1710 , Error code 5300:0119 Hi, I own a dell inspiron 9100 and in it is a mobility radeon 9700 gpu. I have encountered the same error before (5300:0119). This is a graphics card memory read/write error and can be caused due to an overheating problem. If you can, open your laptop up and look at the fan(s) and the graphic cards' cooling fins (these are silver metal fins which are cooled by the fans in order for the cards heat to disapate to... (you should see these fins clearly after removing the fan(s)). If you find alot of dust clogging your fins and inside your fans, then it is a good guess that your graphics card has been fried due to an overheating problem. The only answer is to purchase a replacement graphics card. hope that helps. did it?

01-02-2008, 11:11 PM	#3 (permalink)
joshK Registered User Join Date: Dec 2007 Posts: 8 OS: xp sp2	Re: Dell XPS M1710 , Error code 5300:0119 first off all, Happy New year to everybody !!!! all trhe best for 2008 3xd thank you for teh help . Recently i have opened teh laptop and it was really dirty inside. The fams and the cooling system and radiator of teh graficks and video card where verry clogged with dust . I have cleaned all of them yet im sure that that is likely the cause of teh problem and yes im sure my graphic card is fried !! I will be changing my video card. I know now for a fact that it must be replaced. Allso I want to than k everbody for the help and replies for my problem it realy was of gr8 help .