Vertical lines on Windows startup - Video

gbutter · 11-10-2007, 07:26 AM

I was watching a movie on the Windows Media Center, and all of the sudden there were these vertical lines on the screen. They won't go away and I have only tried restarting the computer in order to solve this. The lines appear upon the windows start up menu and while I'm watching movies. Is my video card shot?

**Deleted090308** · 11-10-2007, 08:10 AM

Hi, welcome to TSF.

What video card do you have?
Have you tried reinstalling the video driver?

gbutter · 11-10-2007, 12:37 PM

It's a Diamond X550-PCIE OC 256 MB. I Went into the Device Manager and uninstalled the card under Display adapters. The machine rebooted and reinstalled the drivers.

**Deleted090308** · 11-10-2007, 12:52 PM

And it's the same? What does the screen look like if you start Windows in Safe mode?

gbutter · 11-11-2007, 10:44 AM

Yeah it's the same. When I start Windows in Safe mode the lines are gone.

**Deleted090308** · 11-11-2007, 11:10 AM

Please read these instructions from ATI: http://support.ati.com/ics/support/d...estionID=20870

After you've removed the "old" ATI video driver - download and install this driver: http://game.amd.com/us-en/drivers_ca...=xp/radeonx-xp

gbutter · 11-11-2007, 12:55 PM

So I did that, and it's still messed up.

**Deleted090308** · 11-11-2007, 01:32 PM

Sounds like the card is about to give up. Is there another computer you can use to test it?
What power supply do you have?

**koala** · 11-13-2007, 02:59 PM

It sounds like bad video RAM, possibly caused by overheating or a weak PSU. If you can get into Windows, try changing the screen resolution in Control Panel > Display. If the number of vertical lines increases, it's your VRAM.

Check your system temperatures and PSU voltages with SpeedFan. Try running with the case open and a desk fan blowing towards the card. If you don't see any improvement after reducing the case temperatures, then it could be time for a new graphics card.

11-10-2007, 07:26 AM	#1 (permalink)
gbutter Registered User Join Date: Nov 2007 Posts: 4 OS: xp	Vertical lines on Windows startup - Video I was watching a movie on the Windows Media Center, and all of the sudden there were these vertical lines on the screen. They won't go away and I have only tried restarting the computer in order to solve this. The lines appear upon the windows start up menu and while I'm watching movies. Is my video card shot?

11-10-2007, 08:10 AM	#2 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Vertical lines on Windows startup - Video Hi, welcome to TSF. What video card do you have? Have you tried reinstalling the video driver?

11-10-2007, 12:37 PM	#3 (permalink)
gbutter Registered User Join Date: Nov 2007 Posts: 4 OS: xp	Re: Vertical lines on Windows startup - Video It's a Diamond X550-PCIE OC 256 MB. I Went into the Device Manager and uninstalled the card under Display adapters. The machine rebooted and reinstalled the drivers.

11-10-2007, 12:52 PM	#4 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Vertical lines on Windows startup - Video And it's the same? What does the screen look like if you start Windows in Safe mode?

11-11-2007, 10:44 AM	#5 (permalink)
gbutter Registered User Join Date: Nov 2007 Posts: 4 OS: xp	Re: Vertical lines on Windows startup - Video Yeah it's the same. When I start Windows in Safe mode the lines are gone.

11-11-2007, 11:10 AM	#6 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Vertical lines on Windows startup - Video Please read these instructions from ATI: http://support.ati.com/ics/support/d...estionID=20870 After you've removed the "old" ATI video driver - download and install this driver: http://game.amd.com/us-en/drivers_ca...=xp/radeonx-xp

11-11-2007, 12:55 PM	#7 (permalink)
gbutter Registered User Join Date: Nov 2007 Posts: 4 OS: xp	Re: Vertical lines on Windows startup - Video So I did that, and it's still messed up.

11-11-2007, 01:32 PM	#8 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Vertical lines on Windows startup - Video Sounds like the card is about to give up. Is there another computer you can use to test it? What power supply do you have?

11-13-2007, 02:59 PM	#9 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,147 OS: XP/7/Ubuntu My System	Re: Vertical lines on Windows startup - Video It sounds like bad video RAM, possibly caused by overheating or a weak PSU. If you can get into Windows, try changing the screen resolution in Control Panel > Display. If the number of vertical lines increases, it's your VRAM. Check your system temperatures and PSU voltages with SpeedFan. Try running with the case open and a desk fan blowing towards the card. If you don't see any improvement after reducing the case temperatures, then it could be time for a new graphics card. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here