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Video Card Support video card support forum; XFX, eVGA, ATI, PNY, Asus, Diamond

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Old 07-19-2007, 02:16 PM   #1 (permalink)
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OS: XP


Wildcat Realizm 800

I have a wildcat realizm 800 with dual viewsonic VG2021M monitors. The highest refresh rate is 75, which seems low to me. It is specifically used for autocad and uses the cards automized setting. The resolution is 1400x1050. I have been in touch with 3dlabs and they are no help. Viewsonic I can't get a response from.
The problem is that white lines will appear on the third lower part of both screens. When you minimize a window and bring it back up the lines are gone from that part of the screen. Originally moved the refresh rate from 60 to 75 and the problem was gone for 4 months, now it is back. Have tried 2 other viewsonic monitors with the same result.
Running XP professional.
Any help is much appreciated.
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Old 09-14-2007, 06:39 PM   #2 (permalink)
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Thumbs Up Re: Wildcat Realizm 800

After booting the computer and prior to opening ACAD (or any software), access "Display Properties" from the desktop or control panel/select the "Settings" tab/select the "Advanced" button/select the "Troubleshooting" tab/adjust the "Hardware Acceleration" slider from "Full" to a lower setting/exit "Display Properties".
Open ACAD; the software will function properly at this setting and the artifacts (white lines) will no longer appear or cause a problem with the display. However, if you feel you need "Full" acceleration, once ACAD has been opened and refreshed, minimize the program, access "Display Properties" and reset "Hardware Acceleration" to "Full" using the procedure described above; the artifacts will not return or affect the display. Be aware that once the computer is shut down and rebooted, you will have to repeat this procedure. 3DLabs no longer offers driver support for their cards; Autodesk and Adobe tech support offer no solution (the CS3 software causes the same anomaly); and this is the only work-around I've found that resolves the problem.
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