Graphics card/monitor problem

Martin_C · 03-31-2007, 04:43 PM

I'm not entirely sure which of those it is but, my screen suddenly cut out/went black (monitor was still on) then it had pink lines along the screen so i restarted my comp then when it had loaded up I tried to run a full screen program (WoW) and I got this message:

World of Warcraft was unable to start up 3D ecceleration. Please make sure DirectX 9.0c is installed and your drivers are up to date.

so I figured since I was already playing it, it can't be out of date. so I uninstalled the graphics card driver, reinstalled it and its doing the same: my screen has loads of red/pink/blue speckles and whenever it redraws it takes ages and is choppy.

The WoW part im not bothered about its more to do with getting rid of these speckles also if i have something white on screen (blank page in paint) it will show perfect until i move the mouse then it starts to bleed speckles. I'm not sure how to describe it.

Grapics card is an ATI 9200SE

Just ask me for what info you need.

Thanks in advanced!

**TheMatt** · 03-31-2007, 05:07 PM

Hi Martin,

Download ATI Tray Tools from my sig and post the temps it displays.

Also, please post all the info from the side of your PSU, including the brand, power output in watts, and the amps on the +12v rail (and how many +12v rails you have).

In additon, please post the rest of your system specs: http://www.techsupportforum.com/hard...tem-specs.html

Martin_C · 03-31-2007, 05:57 PM

Windows: Windows XP5.1 (Build 2600) Service Pack 2
Internet Explorer: 7.0.5730.11
Memory (RAM): 1536 MB
CPU: Intel(R) Pentium(R) 4 CPU 2.80GHz
CPU Speed: 2792.7 MHz
Sound card: SB Live! Wave Device
Display Adapters: RADEON 9200 SERIES | RADEON 9200 SERIES | NetMeeting driver | RDPDD Chained DD
Screen Resolution: 1024 X 768 - 32 bit
:
Network Adapters: Realtek RTL8169/8110 Family Gigabit Ethernet NIC - Packet Scheduler Miniport
CD / DVD Drives: D: JLMS XJ-HD166S | E: PIONEER DVD-RW DVR-107D
:
COM Ports: COM1 | COM2
LPT Ports: LPT1
Mouse: 5 Button Wheel Mouse Present
Hard Disks: C: 74.5GB | F: 78.2GB
Hard Disks - Free: C: 22.6GB | F: 71.5GB
USB Controllers: 5 host controllers.
Firewire (1394): Not Detected
:
AC Power Status: OnLine
BIOS Info: ATAT COMPATIBLE 121003 AMIINT 10
Time Zone: GMT Standard Time
Battery: No Battery
Motherboard: MICRO-STAR INC. MS-6728
Modem: Not detected

PSU:

Win Power ATX 400

input:
115 VAC
10A MAX
60Hz
230VAC
5A MAX
50Hz

Output:
+12V 18A MAX
+5V 40A MAX
+3.3V 28A MAX
-5V 0.5A MAX
-12V 0.5A MAX

+5V/SB 2.0A MAX

__

I wasn't sure how to get the temps to display on the ATI tray tools but heres some temps from everest:

Temperatures
Motherboard 40 °C (104 °F)
CPU 48 °C (118 °F)
Maxtor 6Y160P0 44 °C (111 °F)

Cooling Fans
CPU 2557 RPM

Martin_C · 03-31-2007, 06:35 PM

Anyone able to help?

dai · 03-31-2007, 06:46 PM

i would suspect the ram on the card,see if you can borrow a card to try in it,or ask a friend to try your card in their computer

Martin_C · 03-31-2007, 06:49 PM

alright, I will tomorrow/later today, its 1.50am here - if it is the ram, does that mean i need to get a new one?

dai · 03-31-2007, 07:03 PM

yes it is not replaceable on the card

Martin_C · 03-31-2007, 07:05 PM

Ok, cheers for the help I'll try it tomorrow

**TheMatt** · 03-31-2007, 09:50 PM

To use ATI Tray Tools, right click on the system tray icon, and select monitoring graphs. See if it can read the temps. Unfortunately, many of the Radeon 9 series cards didn't have sensors.

It is either bad video RAM as dai said or an overheating VPU core. Since it is not a high end video card, it is more likely to be bad video RAM, but it is good to check the temps before getting a new card.

Martin_C · 03-31-2007, 10:57 PM

Hey, I've had to uninstall the ati driver(so i cant use the ati tray tool), if I have it installed i just get blue screened and it said:

The problem seems to be caused by the following: ati2dvag

The device driver got stuck in an infinite loop.... etc.

So I went into safe mod and remove the driver after I got another blue screen telling me to run memory tests... My screen is fine now just choppy, now that ive said that it will start to mess up lol.

**TheMatt** · 04-01-2007, 10:38 AM

Which version of the catalyst drivers are you using? I believe you should be using 6.5. Also, have you tried the Omega drivers? http://www.techsupportforum.com/hard...i-drivers.html

Martin_C · 04-01-2007, 01:29 PM

Currently I'm not using any right now as my pc just crashes. but I was using the latest ones, I haven't tried the omega drivers, should I?

**TheMatt** · 04-01-2007, 04:15 PM

Give those a shot, if they don't work, then the BSOD is being caused by a problem with the card, and the video RAM is most likely at fault.

Martin_C · 04-01-2007, 05:05 PM

Nope those don't work, it resized my screen and had lines through it and crashed before it finished loading everything.

**TheMatt** · 04-01-2007, 06:44 PM

It is probably a problem with the video RAM. Try the card on another computer if possible, and if that computer has the same result, then the video RAM is definitely the problem and you can RMA that card and/or look for a new one.

03-31-2007, 04:43 PM	#1 (permalink)
Martin_C Registered User Join Date: Mar 2007 Posts: 25 OS: Winxp My System	Graphics card/monitor problem I'm not entirely sure which of those it is but, my screen suddenly cut out/went black (monitor was still on) then it had pink lines along the screen so i restarted my comp then when it had loaded up I tried to run a full screen program (WoW) and I got this message: World of Warcraft was unable to start up 3D ecceleration. Please make sure DirectX 9.0c is installed and your drivers are up to date. so I figured since I was already playing it, it can't be out of date. so I uninstalled the graphics card driver, reinstalled it and its doing the same: my screen has loads of red/pink/blue speckles and whenever it redraws it takes ages and is choppy. The WoW part im not bothered about its more to do with getting rid of these speckles also if i have something white on screen (blank page in paint) it will show perfect until i move the mouse then it starts to bleed speckles. I'm not sure how to describe it. Grapics card is an ATI 9200SE Just ask me for what info you need. Thanks in advanced! Last edited by Martin_C; 03-31-2007 at 04:45 PM.

03-31-2007, 05:07 PM	#2 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Graphics card/monitor problem Hi Martin, Download ATI Tray Tools from my sig and post the temps it displays. Also, please post all the info from the side of your PSU, including the brand, power output in watts, and the amps on the +12v rail (and how many +12v rails you have). In additon, please post the rest of your system specs: http://www.techsupportforum.com/hard...tem-specs.html __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-31-2007, 05:57 PM	#3 (permalink)
Martin_C Registered User Join Date: Mar 2007 Posts: 25 OS: Winxp My System	Re: Graphics card/monitor problem Windows: Windows XP5.1 (Build 2600) Service Pack 2 Internet Explorer: 7.0.5730.11 Memory (RAM): 1536 MB CPU: Intel(R) Pentium(R) 4 CPU 2.80GHz CPU Speed: 2792.7 MHz Sound card: SB Live! Wave Device Display Adapters: RADEON 9200 SERIES \| RADEON 9200 SERIES \| NetMeeting driver \| RDPDD Chained DD Screen Resolution: 1024 X 768 - 32 bit : Network Adapters: Realtek RTL8169/8110 Family Gigabit Ethernet NIC - Packet Scheduler Miniport CD / DVD Drives: D: JLMS XJ-HD166S \| E: PIONEER DVD-RW DVR-107D : COM Ports: COM1 \| COM2 LPT Ports: LPT1 Mouse: 5 Button Wheel Mouse Present Hard Disks: C: 74.5GB \| F: 78.2GB Hard Disks - Free: C: 22.6GB \| F: 71.5GB USB Controllers: 5 host controllers. Firewire (1394): Not Detected : AC Power Status: OnLine BIOS Info: ATAT COMPATIBLE 121003 AMIINT 10 Time Zone: GMT Standard Time Battery: No Battery Motherboard: MICRO-STAR INC. MS-6728 Modem: Not detected PSU: Win Power ATX 400 input: 115 VAC 10A MAX 60Hz 230VAC 5A MAX 50Hz Output: +12V 18A MAX +5V 40A MAX +3.3V 28A MAX -5V 0.5A MAX -12V 0.5A MAX +5V/SB 2.0A MAX __ I wasn't sure how to get the temps to display on the ATI tray tools but heres some temps from everest: Temperatures Motherboard 40 °C (104 °F) CPU 48 °C (118 °F) Maxtor 6Y160P0 44 °C (111 °F) Cooling Fans CPU 2557 RPM

03-31-2007, 06:35 PM	#4 (permalink)
Martin_C Registered User Join Date: Mar 2007 Posts: 25 OS: Winxp My System	Re: Graphics card/monitor problem Anyone able to help?

03-31-2007, 06:46 PM	#5 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Graphics card/monitor problem i would suspect the ram on the card,see if you can borrow a card to try in it,or ask a friend to try your card in their computer __________________

03-31-2007, 06:49 PM	#6 (permalink)
Martin_C Registered User Join Date: Mar 2007 Posts: 25 OS: Winxp My System	Re: Graphics card/monitor problem alright, I will tomorrow/later today, its 1.50am here - if it is the ram, does that mean i need to get a new one?

03-31-2007, 07:03 PM	#7 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,746 OS: win 7 32x 64x rtm	Re: Graphics card/monitor problem yes it is not replaceable on the card __________________

03-31-2007, 07:05 PM	#8 (permalink)
Martin_C Registered User Join Date: Mar 2007 Posts: 25 OS: Winxp My System	Re: Graphics card/monitor problem Ok, cheers for the help I'll try it tomorrow

03-31-2007, 09:50 PM	#9 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Graphics card/monitor problem To use ATI Tray Tools, right click on the system tray icon, and select monitoring graphs. See if it can read the temps. Unfortunately, many of the Radeon 9 series cards didn't have sensors. It is either bad video RAM as dai said or an overheating VPU core. Since it is not a high end video card, it is more likely to be bad video RAM, but it is good to check the temps before getting a new card. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-31-2007, 10:57 PM	#10 (permalink)
Martin_C Registered User Join Date: Mar 2007 Posts: 25 OS: Winxp My System	Re: Graphics card/monitor problem Hey, I've had to uninstall the ati driver(so i cant use the ati tray tool), if I have it installed i just get blue screened and it said: The problem seems to be caused by the following: ati2dvag The device driver got stuck in an infinite loop.... etc. So I went into safe mod and remove the driver after I got another blue screen telling me to run memory tests... My screen is fine now just choppy, now that ive said that it will start to mess up lol.

04-01-2007, 10:38 AM	#11 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Graphics card/monitor problem Which version of the catalyst drivers are you using? I believe you should be using 6.5. Also, have you tried the Omega drivers? http://www.techsupportforum.com/hard...i-drivers.html __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

04-01-2007, 01:29 PM	#12 (permalink)
Martin_C Registered User Join Date: Mar 2007 Posts: 25 OS: Winxp My System	Re: Graphics card/monitor problem Currently I'm not using any right now as my pc just crashes. but I was using the latest ones, I haven't tried the omega drivers, should I?

04-01-2007, 04:15 PM	#13 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Graphics card/monitor problem Give those a shot, if they don't work, then the BSOD is being caused by a problem with the card, and the video RAM is most likely at fault. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

04-01-2007, 05:05 PM	#14 (permalink)
Martin_C Registered User Join Date: Mar 2007 Posts: 25 OS: Winxp My System	Re: Graphics card/monitor problem Nope those don't work, it resized my screen and had lines through it and crashed before it finished loading everything.

04-01-2007, 06:44 PM	#15 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Graphics card/monitor problem It is probably a problem with the video RAM. Try the card on another computer if possible, and if that computer has the same result, then the video RAM is definitely the problem and you can RMA that card and/or look for a new one. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides