RESOLVED Radeon 9700 Pro Problems

Parture · 03-23-2007, 10:25 PM

I have a Radeon 9700 Pro which I purchased in early 2004, and now the screen is all messed up. I don't know how to describe how it looks, but it's kinda like Matrix code running down the screen but smaller dots. Sometimes it flickers, sometimes there are 4 columns of about 1 inch thick spread across the screen. It's barely ledgible. Sometimes the right half of the screen works, but not the left half.

It's my video card right? I tried my monitor on another computer and it had no problems.

I ordered a GeForce 7600 GS 512K video card and won't use ATI anymore which I hope will be good enough for C&C3 on a Pent 4 2.8.

Tumbleweed36 · 03-24-2007, 05:38 AM

Hi,

Actually, it could be one of several things. What I would do if this were mine. Go to Start, Control Panel, System, Hardware, Device Manager....scroll down to the Video Adapter area and open it by clicking on the little + sign. Then, right click on each of the items (if more than one) under that heading and select UNINSTALL under that heading. Run the driver cleaner under my signature area. Next, shut down, and reboot. When it comes back up, it will find your card. Reinstall the drivers and see if that helps.

Might be a good idea also to make sure the fan on the video card is working properly and that ALL dust bunnies are out of that fan. Good idea while you have the side off to dust out all the fans and heatsinks.

Post back with questions/concerns.

**TheMatt** · 03-24-2007, 12:20 PM

Hi,

Download SpeedFan from my sig and post all the voltages. Next, download ATI Tray Tools and post the temperatures it reads.

Also, please post all your system specs using this thread as a guide.
http://www.techsupportforum.com/hard...tem-specs.html

Parture · 03-25-2007, 12:04 AM

I tried that and same problem. But when I do uninstall the driver it lets me see the right half of the screen clearly at the setting of 1024x768. That helped. But now the left half?

**Deleted090308** · 03-25-2007, 12:35 AM

Hi,
Start the computer in safe mode. If the monitor looks OK in safe mode, I would say the error most likely lies within the graphics drivers. Otherwise my guess is the graphics card itself.

Nicholas

Parture · 03-25-2007, 04:20 PM

What key do you press for safe mode? My screen is all blured so I don't know which is the safe mode button when the computer is loading up. For example, when I go into BIOS I can't see any of the functions hardly because the screen is all blurred.

**TheMatt** · 03-25-2007, 05:27 PM

Press and hold F8 right after the computer POSTs. Then select Safe Mode.

We will need to know the voltages and temperatures. Also, please post your system specs using this thread: http://www.techsupportforum.com/hard...tem-specs.html

Parture · 03-25-2007, 06:16 PM

Well I tried safe mode and it looks just as bad, so it must mean the graphics card is fried.

Say goodbye to ATI Radeon 9700 Pro and say hello to NVidea Geforce 7600 GS 512 AGP which is about 75% faster I think. Just guessing.

**TheMatt** · 03-25-2007, 07:54 PM

It might have been just overheating, though it looks like bad video memory would have been a more likely cause since it was doing it in 2D.

Parture · 03-25-2007, 10:09 PM

So the new video card should solve it eh?

**Deleted090308** · 03-26-2007, 12:53 AM

I think we are almost sure it's the card (it's impossible to be 100% sure). In your first post you mention that you have ordered a GeForce 7600GS - please post back and let us know how things are getting on.

Parture · 03-26-2007, 02:43 AM

Thanks

**TheMatt** · 03-26-2007, 02:17 PM

You're welcome. As eneles said, post back if you have any issues.

03-23-2007, 10:25 PM	#1 (permalink)
Parture Registered User Join Date: Mar 2007 Posts: 15 OS: XP	RESOLVED Radeon 9700 Pro Problems I have a Radeon 9700 Pro which I purchased in early 2004, and now the screen is all messed up. I don't know how to describe how it looks, but it's kinda like Matrix code running down the screen but smaller dots. Sometimes it flickers, sometimes there are 4 columns of about 1 inch thick spread across the screen. It's barely ledgible. Sometimes the right half of the screen works, but not the left half. It's my video card right? I tried my monitor on another computer and it had no problems. I ordered a GeForce 7600 GS 512K video card and won't use ATI anymore which I hope will be good enough for C&C3 on a Pent 4 2.8. Last edited by Parture; 03-23-2007 at 10:28 PM.

03-24-2007, 05:38 AM	#2 (permalink)
Tumbleweed36 Asst Manager Hardware Join Date: May 2005 Location: USA Posts: 19,715 OS: XP Professional	Re: Radeon 9700 Pro Problems Hi, Actually, it could be one of several things. What I would do if this were mine. Go to Start, Control Panel, System, Hardware, Device Manager....scroll down to the Video Adapter area and open it by clicking on the little + sign. Then, right click on each of the items (if more than one) under that heading and select UNINSTALL under that heading. Run the driver cleaner under my signature area. Next, shut down, and reboot. When it comes back up, it will find your card. Reinstall the drivers and see if that helps. Might be a good idea also to make sure the fan on the video card is working properly and that ALL dust bunnies are out of that fan. Good idea while you have the side off to dust out all the fans and heatsinks. Post back with questions/concerns. __________________ ---------- I don't receive email notifications of replies to subscribed threads. (Internet provider policy) Therefore, if I don't respond to your post within 24 hours, please send me a reminder PM and include the link to your thread.

03-24-2007, 12:20 PM	#3 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Radeon 9700 Pro Problems Hi, Download SpeedFan from my sig and post all the voltages. Next, download ATI Tray Tools and post the temperatures it reads. Also, please post all your system specs using this thread as a guide. http://www.techsupportforum.com/hard...tem-specs.html __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-25-2007, 12:04 AM	#4 (permalink)
Parture Registered User Join Date: Mar 2007 Posts: 15 OS: XP	Re: Radeon 9700 Pro Problems I tried that and same problem. But when I do uninstall the driver it lets me see the right half of the screen clearly at the setting of 1024x768. That helped. But now the left half?

03-25-2007, 12:35 AM	#5 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Radeon 9700 Pro Problems Hi, Start the computer in safe mode. If the monitor looks OK in safe mode, I would say the error most likely lies within the graphics drivers. Otherwise my guess is the graphics card itself. Nicholas Last edited by Deleted090308; 03-25-2007 at 12:36 AM.

03-25-2007, 04:20 PM	#6 (permalink)
Parture Registered User Join Date: Mar 2007 Posts: 15 OS: XP	Re: Radeon 9700 Pro Problems What key do you press for safe mode? My screen is all blured so I don't know which is the safe mode button when the computer is loading up. For example, when I go into BIOS I can't see any of the functions hardly because the screen is all blurred.

03-25-2007, 05:27 PM	#7 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Radeon 9700 Pro Problems Press and hold F8 right after the computer POSTs. Then select Safe Mode. We will need to know the voltages and temperatures. Also, please post your system specs using this thread: http://www.techsupportforum.com/hard...tem-specs.html __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-25-2007, 06:16 PM	#8 (permalink)
Parture Registered User Join Date: Mar 2007 Posts: 15 OS: XP	Re: Radeon 9700 Pro Problems Well I tried safe mode and it looks just as bad, so it must mean the graphics card is fried. Say goodbye to ATI Radeon 9700 Pro and say hello to NVidea Geforce 7600 GS 512 AGP which is about 75% faster I think. Just guessing.

03-25-2007, 07:54 PM	#9 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Radeon 9700 Pro Problems It might have been just overheating, though it looks like bad video memory would have been a more likely cause since it was doing it in 2D. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides

03-25-2007, 10:09 PM	#10 (permalink)
Parture Registered User Join Date: Mar 2007 Posts: 15 OS: XP	Re: Radeon 9700 Pro Problems So the new video card should solve it eh?

03-26-2007, 12:53 AM	#11 (permalink)
Deleted090308 Not... Join Date: Jan 2007 Posts: 22,277 OS: Xp	Re: Radeon 9700 Pro Problems I think we are almost sure it's the card (it's impossible to be 100% sure). In your first post you mention that you have ordered a GeForce 7600GS - please post back and let us know how things are getting on.

03-26-2007, 02:43 AM	#12 (permalink)
Parture Registered User Join Date: Mar 2007 Posts: 15 OS: XP	Re: Radeon 9700 Pro Problems Thanks

03-26-2007, 02:17 PM	#13 (permalink)
TheMatt TSF Enthusiast Join Date: May 2006 Location: Boston Posts: 13,701 OS: Win 3.1, 98, NT 4.0, XP Debian 4.0, Kubuntu 6.06 My System Blog Entries: 3	Re: Radeon 9700 Pro Problems You're welcome. As eneles said, post back if you have any issues. __________________ - Matt M - KB1OSC - Folding@Home 85015 [url="http://www.techsupportforum.com/hardware-support/"] If TSF has helped you, please consider donating. If I have stopped responding to a thread, feel free to send me a PM with a link to the thread. It is advisable to subscribe to threads so you will receive updates when replies are posted. You can subscribe to threads from the "Thread Tools" Menu. »Memtest86 »Prime95 »UBCD »SpeedFan »NHC Personal »Everest »Sandra »PC Wizard »RivaTuner »ATi Tool Click here for Useful Articles and Guides Last edited by TheMatt; 03-26-2007 at 02:25 PM.