Radeon 9800 Pro Graphics Problem

beefster · 12-17-2006, 01:27 PM

Winxp sp2/ Radeon 9800 Pro/ Pentium 4 3.0Ghz

Hi all,

Had numerous problems with this one before(12 months ago). Finally got it working (new PSU, disable fast write and V-sync and Netmeeting - D3D conflict) however with some games I would get graphic distortions every so often, distortions would range from coloured lines flashing on screen to entire display distruption.

So to try and correct these distortions I began updating drivers today, Catalyst 6.12 then Omega 38921. Neither seem to get things working. Now I've lost my D3D again. It won't initialise for games. And in Dxdiag.exe my Direct Sound and Direct Draw are greyed out.

I confirmed that Fast Write is Off, V-sync is off.
Any Ideas?

I had to remove Netmeeting but Is it possible that it wasn't completely removed?

At the moment, D3D won't run, games won't work. And all my menus and windows on the desktop refresh very slowly and jerky/slow response.

I've been reading that Chipset software should be updated, model # is AsusTek Sis648. I tried the official auto-update program which refuses to work. Can anyone direct me to a better update facility?

Thanks

**koala** · 12-18-2006, 05:56 AM

When you updated the drivers, did you also reinstall DirectX? Did you fully uninstall Catalyst before installing Omega?

The chipset drivers need to be installed (preferably before you do the drivers and DirectX, but it shouldn't make too much difference). You can find them on your motherboard CD or Asus or SIS.

The artifacts you describe could be caused by a faulty card. See if the drivers improve things. If not we'll start looking at the hardware and cooling.

beefster · 12-18-2006, 06:04 AM

I have just tried updating all drivers again this morning

Removed previous graphics drivers

Installed .net framework 2.0 (read somewhere to keep this updated aswell)

Installed latest Omega Drivers

When PC booted up I was given the Windows Found New Hardware screen with options to install drivers for it (???) Also a warning window saying Could not find ATI drivers or ATI Card.

Reinstalled AGP Chipset drivers 1.21

Then went to Device Manager and updated drivers for the Card via the Wizard

When I go to display properties now it shows Monitor is a "Default Monitor" running on "Default Adapter"

Edit **About reinstalling Direct X. I just used a newish game disk and ran the setup.exe It didn't take long, (which I'm sceptical of) and displayed a successful installation window. Any pointers?

beefster · 12-18-2006, 06:36 AM

I'll never be ceased to be amazed/annoyed by the unpredictability of these machines...

I did a reboot for the hell of it, and everything works now.

D3D is all enabled in dxdiag.exe, my ATI Tray tools work, and my ATI CP works also. Display shows Radeon 9800 Pro on plug n play monitor.

The only thing that came to my attention was AGP and PCI in the SMartgart options are selected off in the pull down menu but are actually shown as running.

I think I will leave it alone, will try some high end games now.. I'll keep in touch if it all goes hay-wire again!

**koala** · 12-18-2006, 11:16 AM

Good to hear you got it fixed. If this was the first reboot since installing the drivers, that would have completed the installation process. If it happens again, a hard whack with a hammer usually does the trick

When the AGP option is greyed out or set to off in SmartGart, install the chipset drivers then go into BIOS to check the AGP settings (fast writes, AGP4/8, etc).

12-17-2006, 01:27 PM	#1 (permalink)
beefster Registered User Join Date: Dec 2005 Location: Ireland Posts: 57 OS: WINXP SP2	Radeon 9800 Pro Graphics Problem Winxp sp2/ Radeon 9800 Pro/ Pentium 4 3.0Ghz Hi all, Had numerous problems with this one before(12 months ago). Finally got it working (new PSU, disable fast write and V-sync and Netmeeting - D3D conflict) however with some games I would get graphic distortions every so often, distortions would range from coloured lines flashing on screen to entire display distruption. So to try and correct these distortions I began updating drivers today, Catalyst 6.12 then Omega 38921. Neither seem to get things working. Now I've lost my D3D again. It won't initialise for games. And in Dxdiag.exe my Direct Sound and Direct Draw are greyed out. I confirmed that Fast Write is Off, V-sync is off. Any Ideas? I had to remove Netmeeting but Is it possible that it wasn't completely removed? At the moment, D3D won't run, games won't work. And all my menus and windows on the desktop refresh very slowly and jerky/slow response. I've been reading that Chipset software should be updated, model # is AsusTek Sis648. I tried the official auto-update program which refuses to work. Can anyone direct me to a better update facility? Thanks Last edited by beefster; 12-17-2006 at 01:28 PM. Reason: spelling mistake

12-18-2006, 05:56 AM	#2 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,436 OS: XP/7/Ubuntu My System	When you updated the drivers, did you also reinstall DirectX? Did you fully uninstall Catalyst before installing Omega? The chipset drivers need to be installed (preferably before you do the drivers and DirectX, but it shouldn't make too much difference). You can find them on your motherboard CD or Asus or SIS. The artifacts you describe could be caused by a faulty card. See if the drivers improve things. If not we'll start looking at the hardware and cooling. __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

12-18-2006, 06:04 AM	#3 (permalink)
beefster Registered User Join Date: Dec 2005 Location: Ireland Posts: 57 OS: WINXP SP2	I have just tried updating all drivers again this morning Removed previous graphics drivers Installed .net framework 2.0 (read somewhere to keep this updated aswell) Installed latest Omega Drivers When PC booted up I was given the Windows Found New Hardware screen with options to install drivers for it (???) Also a warning window saying Could not find ATI drivers or ATI Card. Reinstalled AGP Chipset drivers 1.21 Then went to Device Manager and updated drivers for the Card via the Wizard When I go to display properties now it shows Monitor is a "Default Monitor" running on "Default Adapter" Edit *About reinstalling Direct X. I just used a newish game disk and ran the setup.exe It didn't take long, (which I'm sceptical of) and displayed a successful installation window. Any pointers? Last edited by beefster; 12-18-2006 at 06:06 AM.*

12-18-2006, 11:16 AM	#5 (permalink)
koala Moderator Hardware Team Join Date: Mar 2005 Location: UK Posts: 12,436 OS: XP/7/Ubuntu My System	Good to hear you got it fixed. If this was the first reboot since installing the drivers, that would have completed the installation process. If it happens again, a hard whack with a hammer usually does the trick When the AGP option is greyed out or set to off in SmartGart, install the chipset drivers then go into BIOS to check the AGP settings (fast writes, AGP4/8, etc). __________________ New members: Subscribe to your thread (Thread Tools) to receive an instant email notification when you get a reply. TSF Folding@Home Team 85015 - details here

12-18-2006, 06:36 AM	#4 (permalink)
beefster Registered User Join Date: Dec 2005 Location: Ireland Posts: 57 OS: WINXP SP2	I'll never be ceased to be amazed/annoyed by the unpredictability of these machines... I did a reboot for the hell of it, and everything works now. D3D is all enabled in dxdiag.exe, my ATI Tray tools work, and my ATI CP works also. Display shows Radeon 9800 Pro on plug n play monitor. The only thing that came to my attention was AGP and PCI in the SMartgart options are selected off in the pull down menu but are actually shown as running. I think I will leave it alone, will try some high end games now.. I'll keep in touch if it all goes hay-wire again!