Monitor Not Receiving Signal

HammerOfTheGods · 10-31-2006, 07:34 PM

I just bought a new computer from ibuypower.com and it shipped to me today. I took it out of the box, hooked everything up, and turned it on. The monitor would not pick up a signal and the light on it stayed orange. I checked power cables, everything was connected. I tried a different monitor, same problem. I tried a different video card, same problem. To me it looks like the card is not set as the default in the BIOS settings, but it is the only one in my computer. I've checked alot of troubleshooting guides and they all assume that the monitor receives a signal long enough for someone to get into the BIOS settings, but my monitor does not get a signal at any time, it's like it isn't even plugged in. I was planning to call their tech support tomorrow, but I hoped I could get a solution quicker on here.

**Terrister** · 11-01-2006, 07:23 AM

Does this computer have onboard video?

HammerOfTheGods · 11-01-2006, 11:51 AM

I selected the 7600GS to BE the onboard video, but it is in an AGP slot. There is no other place to plug my monitor in besides directly to the card. I assumed they would have configured the BIOS to the video card before shipping it out, but maybe not. I'm on the phone with their tech support right now waiting so I'll see what they say.

**carsey** · 11-01-2006, 12:08 PM

Change the BIOs the detect and read from the AGP card.

HammerOfTheGods · 11-01-2006, 12:32 PM

I can't because, as I said, the monitor does not receive a signal AT ALL so I can't get into the BIOS.

**carsey** · 11-01-2006, 12:33 PM

Use another monitor, like the one you are using now, unless it belongs to work, or its a laptop.

HammerOfTheGods · 11-01-2006, 12:34 PM

Did you read my original post? I already did that as well.

**carsey** · 11-01-2006, 12:35 PM

Reset the CMOS. Remove the silver battery and reinsert after a few minutes. Remember to unplug the power cable.

HammerOfTheGods · 11-01-2006, 12:36 PM

Where is that located at?

**Terrister** · 11-01-2006, 12:57 PM

On the motherboard. Most are silver and about the size of a quarter.

HammerOfTheGods · 11-01-2006, 12:59 PM

Yeah I managed to find it, I'm trying the monitor again now.

Edit: Still no good. It looks like a bad motherboard or other piece of hardware to me, they are sending me some postage paid labels and stuff so I'm gonna ship it back and have them check it out. Thanks for the suggestions though.

Quick question though, I'm sure this is not the cause of the problem but is a 350w psu sufficient for a GeForce 7600gs video card?

dai · 11-01-2006, 05:42 PM

it depends on what else it is running,i would'nt use anything below a 550w quality supply
http://www.techsupportforum.com/showthread.php?t=107466

HammerOfTheGods · 11-01-2006, 11:06 PM

After my comp gets back from them replacing the hardware, I'll see how it runs and if it's not enough I'll buy a new PSU. 350w seemed sufficient at the time, but if it isn't then I'll buy a 550-600w.

I checked out that power supply thread and I'm really liking that OCZ 600w power supply, I just have to check my motherboard when it gets back and see if it's a 20 or 24 pin.

10-31-2006, 07:34 PM	#1 (permalink)
HammerOfTheGods Registered User Join Date: Oct 2006 Posts: 17 OS: WinXP	Monitor Not Receiving Signal I just bought a new computer from ibuypower.com and it shipped to me today. I took it out of the box, hooked everything up, and turned it on. The monitor would not pick up a signal and the light on it stayed orange. I checked power cables, everything was connected. I tried a different monitor, same problem. I tried a different video card, same problem. To me it looks like the card is not set as the default in the BIOS settings, but it is the only one in my computer. I've checked alot of troubleshooting guides and they all assume that the monitor receives a signal long enough for someone to get into the BIOS settings, but my monitor does not get a signal at any time, it's like it isn't even plugged in. I was planning to call their tech support tomorrow, but I hoped I could get a solution quicker on here.

11-01-2006, 07:23 AM	#2 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	Does this computer have onboard video? __________________

11-01-2006, 12:08 PM	#4 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Change the BIOs the detect and read from the AGP card. __________________ Submit New Articles Here

11-01-2006, 12:33 PM	#6 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Use another monitor, like the one you are using now, unless it belongs to work, or its a laptop. __________________ Submit New Articles Here

11-01-2006, 12:35 PM	#8 (permalink)
carsey Moderator, TSF Articles Join Date: Aug 2006 Location: Hunwick, Co. Durham England Posts: 10,678 OS: XP Pro SP3 My System	Reset the CMOS. Remove the silver battery and reinsert after a few minutes. Remember to unplug the power cable. __________________ Submit New Articles Here

11-01-2006, 11:51 AM	#3 (permalink)
HammerOfTheGods Registered User Join Date: Oct 2006 Posts: 17 OS: WinXP	I selected the 7600GS to BE the onboard video, but it is in an AGP slot. There is no other place to plug my monitor in besides directly to the card. I assumed they would have configured the BIOS to the video card before shipping it out, but maybe not. I'm on the phone with their tech support right now waiting so I'll see what they say.

11-01-2006, 12:32 PM	#5 (permalink)
HammerOfTheGods Registered User Join Date: Oct 2006 Posts: 17 OS: WinXP	I can't because, as I said, the monitor does not receive a signal AT ALL so I can't get into the BIOS.

11-01-2006, 12:34 PM	#7 (permalink)
HammerOfTheGods Registered User Join Date: Oct 2006 Posts: 17 OS: WinXP	Did you read my original post? I already did that as well.

11-01-2006, 12:36 PM	#9 (permalink)
HammerOfTheGods Registered User Join Date: Oct 2006 Posts: 17 OS: WinXP	Where is that located at?

11-01-2006, 12:57 PM	#10 (permalink)
Terrister Moderator Hardware Forum Join Date: Apr 2005 Location: West Georgia, USA Posts: 7,098 OS: Xp	On the motherboard. Most are silver and about the size of a quarter. __________________

11-01-2006, 12:59 PM	#11 (permalink)
HammerOfTheGods Registered User Join Date: Oct 2006 Posts: 17 OS: WinXP	Yeah I managed to find it, I'm trying the monitor again now. Edit: Still no good. It looks like a bad motherboard or other piece of hardware to me, they are sending me some postage paid labels and stuff so I'm gonna ship it back and have them check it out. Thanks for the suggestions though. Quick question though, I'm sure this is not the cause of the problem but is a 350w psu sufficient for a GeForce 7600gs video card? Last edited by HammerOfTheGods; 11-01-2006 at 01:24 PM.

11-01-2006, 05:42 PM	#12 (permalink)
dai Manager, Hardware Forums Join Date: Jul 2004 Location: west australia Posts: 56,609 OS: win 7 32x 64x rtm	it depends on what else it is running,i would'nt use anything below a 550w quality supply http://www.techsupportforum.com/showthread.php?t=107466 __________________

11-01-2006, 11:06 PM	#13 (permalink)
HammerOfTheGods Registered User Join Date: Oct 2006 Posts: 17 OS: WinXP	After my comp gets back from them replacing the hardware, I'll see how it runs and if it's not enough I'll buy a new PSU. 350w seemed sufficient at the time, but if it isn't then I'll buy a 550-600w. I checked out that power supply thread and I'm really liking that OCZ 600w power supply, I just have to check my motherboard when it gets back and see if it's a 20 or 24 pin. Last edited by HammerOfTheGods; 11-01-2006 at 11:27 PM.